
Bud Brown Volkswagen
Olathe, KS
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I recently purchased my second VW from Bud Brown! Chris Matheny was great throughout the entire process. Highly recommend this dealer for sales and service. Matheny was great throughout the entire process. Highly recommend this dealer for sales and service. More
Chris was absolutely excellent!!! He got me exactly what I wanted and helped me with the whole process. He made buying a car comfortable and easy for me. I wanted and helped me with the whole process. He made buying a car comfortable and easy for me. More
Very professional a great salesman with lots of knowledge on his products very easy to work with and got everything done. Got me into the car I loved with a payment that works for me !! Has provided exceptio on his products very easy to work with and got everything done. Got me into the car I loved with a payment that works for me !! Has provided exceptional service days after purchasing. More
Great experience and quality of work was exceptional Our service technician was exceptional and the quality of the tesulting work product was very good. Labor rate and cost of parts was a little on the Our service technician was exceptional and the quality of the tesulting work product was very good. Labor rate and cost of parts was a little on the high side but the vehicle did require extensive repairs. More
Poor communication! The service advisor did a poor job of communicating from the time I met him all the way through the explanation of service. The work I asked for was The service advisor did a poor job of communicating from the time I met him all the way through the explanation of service. The work I asked for was not completed as requested. Very poor experience. More
Thank you! Love my new car! I will recommend others to Bud Brown in the future. I appreciate everyone’s help for making it an easy experience. Love my new car! I will recommend others to Bud Brown in the future. I appreciate everyone’s help for making it an easy experience. More
Great car buying experience! My experience buying from Bud Brown VW was excellent. My salesman Denny Kimbreil was great to deal with. Not pushy in any way and super patient with m My experience buying from Bud Brown VW was excellent. My salesman Denny Kimbreil was great to deal with. Not pushy in any way and super patient with me throughout the process. Got a super good deal as well! Great car. More
Informative and friendly and professional The sales rep Shannon Strong was great and made the whole experience a true delight. He listened and delivered exactly what we were looking for. No pr The sales rep Shannon Strong was great and made the whole experience a true delight. He listened and delivered exactly what we were looking for. No pressure but plenty of information. We would highly recommend Bud Brown VW to others. A plus. Everyone we met while there were friendly, informative, and focus on us, the customer. More
Service Came in for an oil change took 3 hours at the express lane . Not sure what took so long for just an oil change but not to upset about it Came in for an oil change took 3 hours at the express lane . Not sure what took so long for just an oil change but not to upset about it More
Excellent Experience We were pleased with the cordial, attentive service that Sam provided. He was informative and friendly and he kept things moving quickly so we still h We were pleased with the cordial, attentive service that Sam provided. He was informative and friendly and he kept things moving quickly so we still had time at end of the day to go out and enjoy our new car! More