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Bud Brown Volkswagen

Olathe, KS

4.8
2,395 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,395 reviews

November 01, 2019

Olathe Bud Brown Rocks Norman, the service cashier, Sam Silverman and Rick Pringle consistently give top notch service. I have not been to a dealership that has had better More

by CLYDON426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Sam Silverman, Rick Pringle, Kelly Adams
November 01, 2019

40K Service Fast service, good explanation of services performed. Good communication. Friendly driver for shuttle to work. Paperwork is easy to read. Didn't feel More

by xl2000rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Nov 04, 2019 -

Bud Brown Volkswagen responded

Thank you for the detailed feedback on your service visit here at Bud Brown Volkswagen. We appreciate your business and look forward to seeing you next time.

October 31, 2019

friendly Our salesman was very polite,knowledgeable in question ask.was concern we were happy with car rather than if he made sale. Checked on us often as the More

by TOMMIEKINGYON35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong, Jerry Arns
Oct 31, 2019 -

Bud Brown Volkswagen responded

It was so great to read your feedback on Mr. Shannon's customer service. I'm glad you had an enjoyable experience purchasing your car here at Bud Brown Volkswagen. Thank you for the opportunity to earn your business.

October 31, 2019

Passat TDI purchase I drove 3 hours to Kansas City after doing thorough research about the Volkswagen Passat TDI because the area had the highest volume of pre-owned Pass More

by BRAD.GWINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Sam Silverman
Oct 31, 2019 -

Bud Brown Volkswagen responded

Brad, thanks for recognizing the effort our team put in to ensure that you were satisfied with your purchase. We appreciate the opportunity to serve you at Bud Brown Volkswagen and hope to see you again the next time you're in town.

October 31, 2019

Great experience friendly staff. Done on time and professionally. Would definitely bring car back. Easy check out and billing. No or recommending to frien More

by MMARKSPRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Nov 01, 2019 -

Bud Brown Volkswagen responded

It's wonderful to hear that our team earned your recommendation with their professional service! Thank you so much and have a great weekend.

October 30, 2019

Oil change and review of under carriage. I hit something on th highway, and had the service department at Bud Brown review the undercarriage while doing the scheduled oil change. They are alw More

by LETHA.ROUSSEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Oct 30, 2019 -

Bud Brown Volkswagen responded

Hi Letha - Nothing makes us happier than hearing that our guests enjoy their visits to Bud Brown Volkswagen. It was our pleasure to assist you with your maintenance. Thank you so much for your business and kind review!

October 30, 2019

Max Harrell Great Customer Satisfaction. Took the time to listen understand what I was looking for and provide the right vehicle at the right price. Very patient More

by PHARMER810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Harrell
Oct 30, 2019 -

Bud Brown Volkswagen responded

Thank you so much for your 5-star review of Bud Brown Volkswagen! We appreciate the opportunity to earn your business.

October 30, 2019

Easy to work with and got what I Wanted The exact car I was looking for wasn’t necessarily available but Shannon went out and found it. Would recommend to anyone in the market to work with S More

by HANSENBRENTD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong, Jerry Arns
Oct 30, 2019 -

Bud Brown Volkswagen responded

It was our pleasure to assist you - I'm so pleased you had a good experience working with Shannon. Thank you for choosing Bud Brown Volkswagen!

October 30, 2019

Everyone is always so pleasant and knowledgeable This is the only place I will go to get my VW Golf serviced. They are the only people I trust! I have to add more words to meet the minimum. More

by SONJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Oct 31, 2019 -

Bud Brown Volkswagen responded

Sonja, I'm glad to hear you can always trust our service team to keep your VW Golf in good condition. Thank you for being a loyal customer of Bud Brown Volkswagen!

October 27, 2019

Good Experienced Good Experience with the knowledable sales staff at Bud Brown in finding the right vehicle for us. Missy was very open to looking into the cars avail More

by GENEBRALLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Oct 28, 2019 -

Bud Brown Volkswagen responded

Gene, thank you for the lovely review of your car shopping experience here at Bud Brown Volkswagen!

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