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Bud Brown Volkswagen

Olathe, KS

4.6
2,412 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,412 reviews

October 17, 2019

Great place! Low-pressure and easy to deal with. Denny was very friendly and spent plenty of time helping us choose a car. Came in looking for a specific used car, More

by michael.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Jerry Arns, Eldon "Denny" Kimbriel
Oct 17, 2019 -

Bud Brown Volkswagen responded

Hi Michael - At Bud Brown Volkswagen it's our goal to deliver a pressure-free car-buying experience and we are delighted that Denny delivered! We love to hear that you drove home from Bud Brown Volkswagen as a happy customer. Thank you so much!

October 17, 2019

In for a tuneup and they did a good job Nice job on the maintenance and they took the time to show me the wear in my tires. Which will result in my buying new ones. More

by CGOLDSBERRY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Oct 18, 2019 -

Bud Brown Volkswagen responded

The team at Bud Brown Volkswagen loves seeing great reviews! Thank you for the positive review of our services.

October 15, 2019

Very Kind and Helpful After moving to Kansas from California,I was anxious about having to establish a relationship with a new VW dealership. My worries quickly vanished af More

by Alyssa H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, Missy McConnell, Smokey Peters, Jerry Arns, Rick Pringle, Chris Matheny
Oct 15, 2019 -

Bud Brown Volkswagen responded

Alyssa - We are very glad to hear that Chris and Missy made a great impression for your first visit with us! It's wonderful that you and your husband had an easy time purchasing your 2017 Volkswagen Jetta. Thank you very much for allowing us the opportunity to earn your business. We are excited to work with you in the future!

October 14, 2019

Speedy service! Back door latch not working, service department got us in within 24 hours, fixed for free under our warranty, and car back to us within 48 hours More

by THOMPSONJB321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jesse Tinker, Tom Mabe, Chris Matheny
Oct 15, 2019 -

Bud Brown Volkswagen responded

It's great to hear that our team was able to address the issues with your back door quickly and get you back out on the roads! Thank you very much for coming to Bud Brown Volkswagen for your auto repair needs.

October 11, 2019

Would recommend! Bud Brown was a great place to buy my car! I went with a Certified Pre-Owned VW Jetta and love it. Sales associate, Chris, was very friendly and made More

by gabbyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Chris Matheny
Oct 12, 2019 -

Bud Brown Volkswagen responded

Gabby, I'm so glad to hear that you had a great experience buying your Volkswagen Jetta at Bud Brown Volkswagen. We'll be here when you're ready for your first service.

October 10, 2019

The whole dealership was very easy and straightforward to work with. The upfront price quoted online was already below what I was going to offer, and included all fees, and they gave me what my trade apprai More

by lotus79
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Jerry Arns, Chris Matheny
Oct 10, 2019 -

Bud Brown Volkswagen responded

We are thrilled that you were able to find exactly the car you wanted at Bud Brown Volkswagen for a great price! It's also wonderful that Chris explained all the vehicle's features so you'll be confident ou on the road. Thank you for giving us the opportunity to earn your business. We hope to see you again for your first oil change.

October 10, 2019

Great dealership. This is my second vehicle to buy from here. Great salesperson and staff. I will purchase from Bud Brown again in the future. More

by Chip
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Oct 10, 2019 -

Bud Brown Volkswagen responded

Thank you for coming back to Bud Brown Volkswagen for a second vehicle, Chip! We are thrilled that you had another positive buying experience. We are grateful for your repeat business and look forward to our continued relationship.

October 10, 2019

The whole staff was very helpful with making sure that I was taken care of. They ensured I was getting the best deal and happy with my purchase! More

by JLSPANGLE
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Oct 10, 2019 -

Bud Brown Volkswagen responded

Happy customers make us happy! Thank you so much for trusting Bud Brown Volkswagen with your business. We hope you continue to enjoy your vehicle.

October 10, 2019

Great dealership, friendly service, excellent car selection. Ask to see Chris Mathens when you visit - personable, knowledgeable, Chris is the person you want to buy your next car from. More

by steve.leonardep@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Oct 10, 2019 -

Bud Brown Volkswagen responded

Steve - We appreciate you stopping by to recommend Chris! We are so glad that he delivered a five-star car-buying experience. Thank you for choosing Bud Brown Volkswagen!

October 10, 2019

Had a great, easy-going and stress-free experience as a first-time car buyer. Chris was great and made the process super simple and easy to understand! Would highly recommend! More

by mackenzie champion
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Oct 10, 2019 -

Bud Brown Volkswagen responded

What a great review, thank you, Mackenzie! Reading about your first-time car-buying experience has made us very happy. Thank you for mentioning Chris and his excellent customer service he provided you as well. Enjoy your new car and see you next time at Bud Brown Volkswagen!

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