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Bud Brown Volkswagen

Olathe, KS

4.6
2,412 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,412 reviews

October 02, 2019

All good Very good service, they took the time and care to provide me and my family the best value. They follow up and stayed late to complete the transaction. More

by MAX PISTONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eldon "Denny" Kimbriel
Oct 02, 2019 -

Bud Brown Volkswagen responded

What wonderful feedback! We are so glad to hear that you got the best service and the best value at Bud Brown Volkswagen. Thank you for your business and safe driving in your new vehicle!

October 02, 2019

Oil change Great job and super customer service! He always makes time to come out and talk to me about my vehicle and explains everything he’s going to do and e More

by SRHJPAULSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 03, 2019 -

Bud Brown Volkswagen responded

It makes us smile to hear that you can turn to Steve whenever you have auto service needs and know that you will receive five-star care! Thank you so much for being a loyal Bud Brown Volkswagen customer. We look forward to our continued relationship.

October 02, 2019

10.1.2019 Service Steve was more than knowledgeable about any question I had. He showed me a few things about my Passat that I had no idea existed! The service was fa More

by Ras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 02, 2019 -

Bud Brown Volkswagen responded

Hi Ras! What a great review. We are so pleased to read about your recent visit to Bud Brown Volkswagen and the no-pressure customer service Steve provided you throughout your service visit. We look forward to working with you in the future and hope you have a great day!

October 01, 2019

Excellent The whole team went out of its way to make the experience a good one and to get us the car my son had his heart set on. Chris was great and went above More

by KJIRELAND13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Oct 02, 2019 -

Bud Brown Volkswagen responded

It makes our day to hear that your son was able to get into exactly the car he wanted! Thank you so much for coming to Bud Brown Volkswagen. We are grateful for your business and kind review. Safe driving to you and your family!

September 26, 2019

A+ experience Missy was a great salesperson and guided me through the process as a first time car buyer. Mr. Hill was excellent as well, giving great tips on models More

by MAXMCCLELLAN21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Steve Hill
Sep 26, 2019 -

Bud Brown Volkswagen responded

Thank you for your 5-star review of Bud Brown Volkswagen! We are honored you chose us for your first-time car-buying experience. Thank you for your compliments about Missy and Steve on our team since we take pride in providing the best customer service to all of our guests. We hope you are loving your new car, and hope to see you again soon!

September 25, 2019

Best car buying experience I shopped around for cars online and at other car dealerships in a couple different cities and this by far was the best experience. Jason wasn’t pushy More

by heatherlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Sep 25, 2019 -

Bud Brown Volkswagen responded

Heather - It makes our day to hear that our service stood out from the other dealerships you visited! We love that Jason helped pair you with a great vehicle for you. Thank you so much for your business!

September 24, 2019

Returned to Bud Brown for our 5th Purchase While we appreciate our competent and intuitive salesperson, in the years between each sale, the Service staff validates the wisdom and value of our p More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell, Rick Pringle
Sep 25, 2019 -

Bud Brown Volkswagen responded

Hi Bob! Thank you for your 5-star review of Bud Brown Volkswagen. We are honored to receive your repeat business and your support. Thank you for your compliments about our sales and service teams as well. Customer service is something we take seriously, and it's wonderful that this is demonstrated to you at every visit. Have a great day and see you next time!

September 23, 2019

Great repair experience Tom was great to work with. He kept me updated on my repair diagnosis and work to be done. My car was repaired in a reasonable amount of time and retu More

by MOLLIEGUNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Sep 23, 2019 -

Bud Brown Volkswagen responded

We love to hear that your repairs were completed in a timely manner and that you drove home in a freshly cleaned car! Thank you for sharing your feedback and for mentioning Tom. We look forward to your next visit with us.

September 22, 2019

New Atlas We enjoyed the service that we received from Missy. She is the best! Signing the contract and getting financed also went very smoothly and easily. More

by parents1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Sep 23, 2019 -

Bud Brown Volkswagen responded

Thank you for your review of Bud Brown Volkswagen! We are so pleased you had an enjoyable car-buying experience to purchase your VW Atlas. That is what we work hard to provide every day, and it's great to know Missy made that happen for you. Have a great day, and hope to see you again soon!

September 20, 2019

Amazing customer service! Missy was so helpful and so knowledgeable!!! She made the whole experience very easy going and was a pleasure to work with! Will definitely be comin More

by KRYSTAL.BURKEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Kelly Adams
Sep 20, 2019 -

Bud Brown Volkswagen responded

Thanks so much for your positive feedback, Krystal! Your compliments about Missy on our team means a lot to us. We look forward to your next visit with us at Bud Brown Volkswagen.

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