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Bud Brown Volkswagen

Olathe, KS

4.6
2,413 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,413 reviews

September 20, 2019

Amazing customer service! Missy was so helpful and so knowledgeable!!! She made the whole experience very easy going and was a pleasure to work with! Will definitely be comin More

by KRYSTAL.BURKEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Kelly Adams
Sep 20, 2019 -

Bud Brown Volkswagen responded

Thanks so much for your positive feedback, Krystal! Your compliments about Missy on our team means a lot to us. We look forward to your next visit with us at Bud Brown Volkswagen.

September 20, 2019

No hassle Staff was friendly and quickly responded to my requests. Jesse also came in on his day off to finalize the sale and review all features of the car! A More

by POE424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jesse Tinker
Sep 20, 2019 -

Bud Brown Volkswagen responded

Nothing better than a five-star review! We are so glad that Jesse and our team delivered friendly service and explained all the features of your new car so that you'll be confident out on the road. Thank you so much!

September 20, 2019

Quick, informative, customer first Steve at the service desk helped me with a mirror replacement on my GTI. Very friendly over the phone, great communication. I'll be back for my future More

by pear816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Sep 20, 2019 -

Bud Brown Volkswagen responded

It's great to hear that Steve was able to help with your mirror replacement! Thank you very much for giving us the opportunity to earn your business. We look forward to serving you in the future!

September 18, 2019

Great experience from start to finish Missy was fantastic to work with and made our experience incredibly easy. We could not be happier. She took the time to show us how everything works i More

by jlewis86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell
Sep 18, 2019 -

Bud Brown Volkswagen responded

It means a lot to hear that Missy earned your business with her helpful service! We especially love that she explained all the features of your new vehicle so that you'll be confident out on the roads. Thank you very much for your business. We look forward to working with you in the future.

September 18, 2019

Fantastic, friendly and extremely clean dealership! I walked into Bud Brown VW, looking for a lease deal, having arrived from the U.K. to work. Bud Brown (specificially Rocky) helped me from start to fi More

by LUKE.RIGBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Rocky Middlebrooks
Sep 18, 2019 -

Bud Brown Volkswagen responded

Hi Luke! Thank you for your review of Bud Brown Volkswagen. We are so pleased to read how Rocky made your car-buying experience easy and hassle-free as that is what we aim for every day. Thank you for your support and we hope you enjoy your new car!

September 16, 2019

Great Experience Rocky was so helpful in me getting my new car, this was my first time driving a Volkswagen and visiting Bud Brown dealership and I felt right at home More

by Colby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Middlebrooks
Sep 16, 2019 -

Bud Brown Volkswagen responded

Hi Colby - We are thrilled to hear that Rocky and our team made a great impression for your first experience at Bud Brown Volkswagen! Thank you so much for recommending us to your friends and family. We wish you many safe miles in your new vehicle.

September 16, 2019

Great Overall excellent service & honesty... they made sure we were taken care of and they knew how to negotiate fairly and honestly. I would recommend to More

by WILL5J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Sep 17, 2019 -

Bud Brown Volkswagen responded

We are honored to earn your recommendation! Thank you so much for your kind words and for trusting us with your business. We hope that you love your new vehicle.

September 14, 2019

Great buying experience. Great dealer to work with. Bought a 2014 CPO TDI Passat that was almost perfect. Had an issue that was dealt with before I left. Would highly recommen More

by Brad C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Eldon "Denny" Kimbriel
Sep 16, 2019 -

Bud Brown Volkswagen responded

Congratulations on your new-to-you Volkswagen, Brad! We are so glad that we earned your recommendation. Thank you very much for trusting Bud Brown Volkswagen with your business.

September 13, 2019

Awesome Experience! Upon referral from our neighbors (who've bought 2 cars from Missy!) we went to check out Bud Brown VW and never looked back. Great experience from sta More

by gsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Sam Silverman
Sep 13, 2019 -

Bud Brown Volkswagen responded

Thank you for your 5-star review of Bud Brown Volkswagen. We hope you are enjoying your new 2019 Volkswagen Tiguan SE-congrats! We are happy to read how Missy and Sam demonstrated excellent customer service to you and your wife as well. Have a great day and happy driving!

September 13, 2019

Like your salesman and your service department. To start with, I like Volkswagens. My fist car over 50 years ago, was a Beetle. I also like your service department. They take good care of my car and More

by GERARDSBAKKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names of the people in service so quick. , Sam Silverman, Jerry Arns
Sep 13, 2019 -

Bud Brown Volkswagen responded

Gerard - Thank you for being part of the Volkswagen family! We are so glad that you can depend on our Service Department to keep your VW running smoothly and safely. We appreciate your review.

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