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Bud Brown Volkswagen

Olathe, KS

4.7
2,427 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,427 reviews

August 14, 2021

Bud Brown VW service center had friendly and pleasant customer service, did thorough work and completed services earlier than the quoted time. Great experience, no complaints. More

by Mark M. Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany R., Steve Hill
Aug 16, 2021 -

Bud Brown Volkswagen responded

We're delighted we could be of service, Mark! Thank you for leaving Bud Brown Volkswagen your kind review - we hope to see you again down the road!

August 10, 2021

I love the honesty of everyone I dealt with. A really great experience. Thankyou. More

by Lrwicksey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Rick Pringle
Aug 10, 2021 -

Bud Brown Volkswagen responded

This review made our day! Thank you for trusting Bud Brown Volkswagen with your business and for being such a valued customer. Come back again next time!

July 14, 2021

Excellent customer service from beginning of getting information concerning my car to paying for the service. Waiting room was very relaxing, neat, clean, and organized. More

by Brad Buckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Partee-Mailand
Jul 14, 2021 -

Bud Brown Volkswagen responded

Brad - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Bud Brown Volkswagen team. Drive safely, and we hope to see you again down the road!

May 24, 2021

We were grateful for their responsiveness to our inquiry and swiftness with getting the deal done. The price was competitive and trade in deal for our car was reasonable. More

by CRB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Max Harrell
May 24, 2021 -

Bud Brown Volkswagen responded

It was our pleasure to assist with your purchase and we appreciate you taking time to share this feedback. Thank you from all of us at Bud Brown Volkswagen!

May 21, 2021

Melissa was extremely knowledgeable and great to work with. When it was time to do paperwork and she was quick and efficient. Smoothest experience buying a car I’ve ever had! More

by Dtiehen85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell
May 21, 2021 -

Bud Brown Volkswagen responded

We appreciate your confidence in our dealership to help you find a car that is right for you. We love to hear positive feedback about our staff and are delighted Melissa was able to assist you so successfully. Enjoy the new ride, and we hope to see you back at Bud Brown Volkswagen!

May 15, 2021

Went in for a recall. Everything went well. Steve was great to work with. Provided loaner vehicle to use while our Atlas was being serviced. Even washed vehicle before returning. Many thanks for all of y More

by Jawitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 17, 2021 -

Bud Brown Volkswagen responded

Thank you for the positive review and for trusting the service team here at Bud Brown Volkswagen with the care of your Volkswagen Atlas! We are grateful for your business and look forward to the opportunity to work with you again down the road. Drive safe and see you next time!

March 14, 2021

I was referred from friends who have bought all their cars from Bud Brown for years. I had a very informative salesman and pleased with my overall experience. More

by L. Boyer
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Mar 15, 2021 -

Bud Brown Volkswagen responded

Thank you for the review! We are proud that we lived up to your friends' recommendation here at Bud Brown Volkswagen, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!

March 11, 2021

Oh Norman...how do I begin to explain oh so GREAT. This guy is an expert. Promote him right xxxxxx NOW!!! Have a great day! I love bud. More

by Screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Mar 11, 2021 -

Bud Brown Volkswagen responded

Thank you for the review! We are very proud to have Norman on our team, and it is great to hear that he went above and beyond to assist you. Drive safely, and we hope to see you again at Bud Brown Volkswagen!

February 24, 2021

Had my VW Jetta worked on. Steve was great at keeping me up to date on the progress of my car and when parts would come in due to delays with the weather. Very satisfied with the service department. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 24, 2021 -

Bud Brown Volkswagen responded

We're so proud to have earned your business, Jason! It's wonderful to hear that Steve took such good care of you and your Volkswagen Jetta. Thank you for trusting Bud Brown Volkswagen with your repair and maintenance needs!

February 22, 2021

Great service department. Always exceed my expectations. Will be back for future service. The sales department is wonderful to work with as well with a great selection of vehicles. More

by Brassking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Norman Kearney, Kelly Adams
Feb 22, 2021 -

Bud Brown Volkswagen responded

Your feedback means so much to us! It is fantastic to hear that our Bud Brown Volkswagen service department continues to impress you and we look forward to taking care of you next time!

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