
Bud Clary Auburn Chrysler Dodge Jeep Ram
Auburn, WA
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CRIMINAL RIP OFF Here is what happened to me Lothar Gauf - Auburn My Jeep Cherokee in good shape had an electrical problem and I brought it to Bud Clary in Auburn f Here is what happened to me Lothar Gauf - Auburn My Jeep Cherokee in good shape had an electrical problem and I brought it to Bud Clary in Auburn for repair. The service manager Mr. Morgan told me know problem and could repair it I didn't hear anything for a couple of weeks and called, no one every called me back. I sent a number of emails without response, more than twenty phone calls. Finally another irresponsible service manger called me back with many unbelievable reasons after 5 months with my car. They still had no repair, no estimate and they had no clue what was wrong, they just guessed by swapping parts out. After eight months and more than 30 emails, they still did not know how to fix it, one cheap excuse after another and wanted me to pay $1380 for work that did not fix the issue. I had to threaten to take them to court to get my car back, and I told them that I would not pay one penny. Finally after 9 months and 3 days I got my car back without repair. Jeep dealership in Renton fixed the car in 3 days for $780, this shows how unreliable, dishonest, and worthless this company is. The most dishonest and incompetent is the service manager Charles Hart, only rip offs and excuses. I strongly suggest do not buy or take your car to this company for repair, they are just worthless and incompetent. The most disgusting for me was when I got the car fixed for $780 in 3 days and Bud Clary and had it for 9 months and got nothing done. Jeep owner Lothar Gauf - Auburn More
Car service The mechanic resolved the issues I’m having with the radio and navigation. Kudos to a job well done. The person assigned at the front desk Hyundai au The mechanic resolved the issues I’m having with the radio and navigation. Kudos to a job well done. The person assigned at the front desk Hyundai automotive needs a little smile when dealing with the customer. She’s too stiff to talk to. A little smile will help bring some aura to the place. More
ClaryCare for my Fiat 500L Brought my Fiat 500L for an oil change, Purchased another round of ClaryCare. Wish you carried some basic Fiat parts like spark plugs in the shop. O Brought my Fiat 500L for an oil change, Purchased another round of ClaryCare. Wish you carried some basic Fiat parts like spark plugs in the shop. Otherwise I’m happy to bring my car in for service and thank you Michael Dimmit for taking care of me. Would be nice if you give the car a quick wash and vacuum as part of the service. More
Routine Service Great to see that extra service advisors have been added to improve customer service. I came in for an oil change and new battery. I was out in 90 mi Great to see that extra service advisors have been added to improve customer service. I came in for an oil change and new battery. I was out in 90 minutes. More
Good performance Keep the good works you are doing . I like the efficiency of your services and how fast you render service and good customer services to you client. Keep the good works you are doing . I like the efficiency of your services and how fast you render service and good customer services to you client. More
Great Service Great service, especially by Michael Dimmitt! Was great even on the fine details which in the end are so important! No detail was overlooked! Levi Great service, especially by Michael Dimmitt! Was great even on the fine details which in the end are so important! No detail was overlooked! Levi at Parts was very helpful in the process More
Efficient and friendly I had a lot of services performed and they covered all the bases in one day. I feel they were honest in assessing the needs and recommended a couple s I had a lot of services performed and they covered all the bases in one day. I feel they were honest in assessing the needs and recommended a couple services I had not thought of. More
Amazing experience Huge thanks to Eric from internet sales for taking the time to listen to my needs and being so accomidating. Big thanks to George the floor manager, h Huge thanks to Eric from internet sales for taking the time to listen to my needs and being so accomidating. Big thanks to George the floor manager, he was very patient and extremely helpful. Beyond what was expected! He truly worked hard to make sure I was happy and was very successful doing it.. I left with something I never thought I'd be eligible to get. They were very professional, considerate. My experience was excellent and I will definitely be purchasing my next vehicle there. As someone who works in customer service, I absolutely will be recommending bud clary. Thank you so much. More
Honest and Straightforward In just a couple of emails I was able talk real numbers with someone who understood leasing, and when I went down to see them a week or so later, the In just a couple of emails I was able talk real numbers with someone who understood leasing, and when I went down to see them a week or so later, the numbers were the same, no games at all, and I was helped by more folks who were knowledgeable, professional (in a good way), and genuine. I was completely pleased with everyone I worked with -- Sales Manager Don, Sales Consultant Calvin, and Finance Manager Robert. It was the quickest and easiest deal I've ever seen, especially for a great price on a popular vehicle. More
Professional experience The Bud Clary staff were very professional and courteous. They kept me updated and answered all my questions and let me know when my vehicle was ready The Bud Clary staff were very professional and courteous. They kept me updated and answered all my questions and let me know when my vehicle was ready. More