Bud Clary Subaru
Longview, WA
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Always a nice experience taking my WRX to this dealership for servicing. Staff are always friendly and on top of any maintenance issues that accumulate. Colton was exceptional and provided a great overview o for servicing. Staff are always friendly and on top of any maintenance issues that accumulate. Colton was exceptional and provided a great overview of the work. More
I had a nearly $9,000 transmission replacement performed here on my 2015 Subaru Outback. After the repair, independent inspections found that the vehicle had been returned with multiple unsecured components here on my 2015 Subaru Outback. After the repair, independent inspections found that the vehicle had been returned with multiple unsecured components related to the work, including loose suspension bolts and other hardware. A subsequent inspection by Subaru of Portland documented additional workmanship issues and stated in writing that these conditions would have been unsafe if left uncorrected. I provided this documentation to the dealership. While they acknowledged that the workmanship issues were unacceptable, they declined to refund or otherwise meaningfully remedy the transmission replacement. I’m disappointed that a major repair resulted in documented safety-related workmanship issues and that the resolution offered did not reflect the seriousness of those findings. More
As usual, excellent customer service, Claire and Colton are Rockstars. Was told it would take half a day, done in less than 2 hours to replace the sunroof glass!!! are Rockstars. Was told it would take half a day, done in less than 2 hours to replace the sunroof glass!!! More
I ended up buying my Subaru elsewhere as I found a low mileage used Outback that perfectly matches my specs, but have been bringing it here for service since and have been very happy so far! Nothing sneak mileage used Outback that perfectly matches my specs, but have been bringing it here for service since and have been very happy so far! Nothing sneaky, up front about pricing and provided nice detailed info about vehicle status and recommendations. More
Excellent Service. In and out purchasing and trading my cars. Tim and James did a great job taking care of all my needs. Finance was a breeze. Thanks Guys! In and out purchasing and trading my cars. Tim and James did a great job taking care of all my needs. Finance was a breeze. Thanks Guys! More

