
Buerkle Acura
Minneapolis, MN
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I recently bought a 2022 Acura RDX from Buerkle Acura, and overall, I had a great experience thanks to Matt Gjengdahl. He was professional, honest, and a fantastic communicator. When I checked the dealers and overall, I had a great experience thanks to Matt Gjengdahl. He was professional, honest, and a fantastic communicator. When I checked the dealership’s site again, Matt reached out, walked me through the process, and even helped with Acura financing. His support and my love for the RDX made the purchase feel right. The dealership itself is well-run and offers a solid selection with fair pricing. The reason I’m giving 4 stars instead of 5 is due to my initial interaction with Wes. He was pushy during the test drive and dismissive when I tried to negotiate — even said he'd check availability and get back to me but never did. It felt like he didn’t want to sell me the car. Thankfully, Matt turned things around completely. I highly recommend Buerkle Acura — just make sure to ask for Matt! More
Buerkle Acura = Great service, The Staff in all departments treat you with respect. They greet you when you drive in the door for service each and every time. You can call ahead and schedule or if departments treat you with respect. They greet you when you drive in the door for service each and every time. You can call ahead and schedule or if you have a concern they are always willing to help, even if it’s new technology they take the time to answer questions. The prices are in line with all other Acura dealers for sales and service. I bought my car two years ago and wouldn’t go to any other dealer. If you have time you can wait for the service or on a new car sales they offer a car to use if the service takes longer than you might have. All the service writers are great. I was introduced to Abby Shank and she is fantastic. All the staff a really professional and great to work with. The only way to become a believer is stop by and make your own decision. Service or Sales. More
Great show! !! Was in and out in about two hours with my beautiful Acura TLX 3.5L AWD. About 50k miles… what a beauty. Low pressure “low profile selling”…. You !! Was in and out in about two hours with my beautiful Acura TLX 3.5L AWD. About 50k miles… what a beauty. Low pressure “low profile selling”…. You will love the car buying experience here. Keep it up Buerkle Acura!!! More
Wes from this dealership is the best. Easy,simple,great communication. I was out of state and he made it very easy to understand what was going on and always kept me updated. He talked me Easy,simple,great communication. I was out of state and he made it very easy to understand what was going on and always kept me updated. He talked me through everything and did everything very quickly. More
The Buerkle Acura Brooklyn Park family dealership, service center and its entire staff with the exception of 1 person I’ve interacted with are dishonest, money hungry, aggressive, lack clarity and act service center and its entire staff with the exception of 1 person I’ve interacted with are dishonest, money hungry, aggressive, lack clarity and actual accountability when selling a used vehicle. I purchased a used 2017 Honda Fit from Mark Schiller in January. After purchasing noticed significant body damage, the battery wasn’t properly connected, and the wipers were extremely old. The body damage was never disclosed to me and when I asked about it, I was yelled at and argued with by Brian Peterson. Michael Murphy defended his dishonest staff, lied again about an interaction I had with Chue Vang in the service center, and offered no answers or help to my questions or frustrations. Please see photos. I have recorded audio of Brian Peterson arguing with me and apparently from other reviews, he has a history of arguing with customers. Michael Murphy clearly only cares about commission and profit for his own employees and the dealership, he has no regard to new car buyers of color. More
Excellent customer service. Provided detailed explanation of charges and answered all my questions. Recooked dealership without hesitation. Provided detailed explanation of charges and answered all my questions. Recooked dealership without hesitation. More
Wonderful dealership with great inventory. Mark Schiller was so kind, patient and helpful. It was a great car buying experience. Mark Schiller was so kind, patient and helpful. It was a great car buying experience. More
My wife and I purchased a 2023 RDX from Buerkle Acura. Our sales consultant Sandy Nobbe was extremely accommodating and knowledgeable about the Acura line. She spend a tremendous amount of time with us on Our sales consultant Sandy Nobbe was extremely accommodating and knowledgeable about the Acura line. She spend a tremendous amount of time with us on the vehicle's features and their function. Sandy is a first class sales consultant. The business manager, Kameron Krumrey presented several financial options. He was extremely to questions and any of our concerns. We would highly recommend Buerkle Acura to any of our friends and family. More