We were traveling across country and started hearing an unfamiliar sound coming from our front end. We called on a Monday morning at 9am to Berkley Acura and they scheduled us for an appointment at 11am. When we showed up, we literally were out on the road for a test drive with the service manager within 5 minutes and he heard the problem also. They told us it would take about an hour to diagnose properly - it took exactly one hour. Then they told us the fix and that it would take about an hour to fix. We went across the street, ate lunch, came back on the hour and the car was fixed, washed, vacuumed, and oh yeah, no charge as it was under warranty. The staff was courteous, professional, prompt, and most important, did exactly what they said they would do. I would highly recommend this service to anyone needing to have work done on their Acura in the Minneapolis area.