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Buerkle Acura

Minneapolis, MN

4.8
744 Reviews

7925 Brooklyn Boulevard

Minneapolis, MN

55445

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Showing 744 reviews

September 09, 2012

Working with Rick Thomas was a good experience. He was Working with Rick Thomas was a good experience. He was able to answer all my questions, he was friendly and not to pushy, A nice change over some More

by cteeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Thomas
Sep 10, 2012 -

Buerkle Acura responded

We are thrilled to hear about your positive experience at Buerkle Acura. Our entire dealership takes great pride in providing the best possible buying experience and Rick Thomas will be thrilled to hear your kind words. When the time comes to service your new car, visit our website for great service specials! Regards, Buerkle Acura

September 03, 2012

My husband and I were very impressed with the service we received from AJ in the purchase of our 2013 RDX. AJ was friendly, informative and proactive. The Amber Brownstone color was not available in the 20 More

by s.harlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2012 -

Buerkle Acura responded

Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new RDX purchase and are happy to hear we delivered the service you expect. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future. Sincerely, Buerkle Acura

September 01, 2012

My husband and I were very impressed with the service we recieved here. Cheers to Rick Thomas - he was extremely helpful and knowledgable and patient with us. I normally feel pressure and anxiety when makin More

by K&DSorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Thomas
Sep 04, 2012 -

Buerkle Acura responded

Congratulations on your new vehicle! Rick Thomas is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new Acura! Regards, Buerkle Acura

August 27, 2012

My used car purchase was great from start to finish. I found some cars that I was interested in on the Buerkle Acura website, test drove them, and purchased our TL. I'm extremely happy with the price, cu More

by jchan023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Thomas
Aug 28, 2012 -

Buerkle Acura responded

Excelling in customer service is very important to the whole Buerkle Acura family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided your best car buying experience thus far and hope to see you in the future. Regards, Buerkle Acura

August 22, 2012

Easy to work with. Helpful. Patient with multiple visits, multiple family members and little knowledge of the car. Professional in all areas. Stayed late to finish up the deal and get me on my way. More

by bmomchil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Thomas, Rick Thomas
Aug 24, 2012 -

Buerkle Acura responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Rick Thomas will be thrilled to hear your kind words as well. Be sure to visit our website for coupons when the time comes to have your car serviced. Regards, Buerkle Acura

August 22, 2012

From the moment I showed up, Andy was very pleasant and respectful. He didn't pressure nor did he xx me. He was truthful about never having been in the car I was looking at yet very knowledged in what to e More

by tantan80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Phan
Aug 23, 2012 -

Buerkle Acura responded

It is great to hear that you had a good experience in purchasing your car from our dealership. Andy Phan and John Steger are great members of our team and will be happy to hear that you were satisfied about your buying experience. We look forward to working with you again. Regards, Buerkle Acura

August 08, 2012

I went to the dealership looking to get a car but did not have anything in mind. Right away Gary asked what price I was looking for and began to show me cars in the lot that would fit my criteria. I really l More

by nellabeme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 09, 2012 -

Buerkle Acura responded

Congratulations on your new vehicle! Gary Essig is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car! Regards, Buerkle Acura

August 02, 2012

When I needed a new car, I knew exactly where to go -- Dan Phillips at Buerkle Acura! Turning to Dan for a second time was a no-brainer since we were so thrilled with his customer service the first time More

by tsaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Aug 03, 2012 -

Buerkle Acura responded

We are thrilled to hear of your satisfaction with Dan Philips here at Buerkle Acura. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future. Regards, Buerkle Acura

August 02, 2012

We had a great experience dealing with Gary. Gary is knowledgeable, personable and his devotion to customer service after the sale was off the chart. Gary and the Buerkle team made this the most pleasan More

by bluerig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2012 -

Buerkle Acura responded

Congratulations on your vehicle and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed! Regards, Buerkle Acura

August 02, 2012

Extremely attentive at all times. All employees ensured we were comfortable throughout the process, and while waiting. Very professional staff. Thanks for the great service! More

by cashin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Thomas
Aug 03, 2012 -

Buerkle Acura responded

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed! Sincerely, Buerkle Acura

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