Buerkle Acura

Working with Rick Thomas was a good experience. He was Working with Rick Thomas was a good experience. He was able to answer all my questions, he was friendly and not to pushy, A nice change over some Working with Rick Thomas was a good experience. He was able to answer all my questions, he was friendly and not to pushy, A nice change over some dealers. He gave me time to make my own decision,and that made me feel comfortable. I will recommend Him to people I know for there next car purchase. Rick stayed late on a holiday weekend to take care of my car buying needs. A big thanks to Rick and Beurkle accura. Thanks, R Radtke More

My husband and I were very impressed with the service we received from AJ in the purchase of our 2013 RDX. AJ was friendly, informative and proactive. The Amber Brownstone color was not available in the 20 received from AJ in the purchase of our 2013 RDX. AJ was friendly, informative and proactive. The Amber Brownstone color was not available in the 2012 model so we decided to purchase the 2013 model. AJ explained that the vehicle would not be available until early to mid August as it needed to be built! I never had to follow up with AJ on the status of the vehicle--he either called us or sent us an email on a weekly basis. On the day we picked up the RDX, AJ took the time to review the amazing technology this vehicle offers! He provided excellent customer service! I would highly recommend buying a vehicle at Buerkle Acura. More

My husband and I were very impressed with the service we recieved here. Cheers to Rick Thomas - he was extremely helpful and knowledgable and patient with us. I normally feel pressure and anxiety when makin recieved here. Cheers to Rick Thomas - he was extremely helpful and knowledgable and patient with us. I normally feel pressure and anxiety when making big purchases like this, but he was very nice and pleasant and made me feel very comfortable about the entire process. Afterward, even though they were closing Rick stayed to help me get comfortable with the car and show me where everything was and how it worked. His time and effort was greatly appreciated by the both of us and I will be recommending him to friends/family. Thank you! More

My used car purchase was great from start to finish. I found some cars that I was interested in on the Buerkle Acura website, test drove them, and purchased our TL. I'm extremely happy with the price, cu found some cars that I was interested in on the Buerkle Acura website, test drove them, and purchased our TL. I'm extremely happy with the price, customer service, and purchasing process. More

Easy to work with. Helpful. Patient with multiple visits, multiple family members and little knowledge of the car. Professional in all areas. Stayed late to finish up the deal and get me on my way. visits, multiple family members and little knowledge of the car. Professional in all areas. Stayed late to finish up the deal and get me on my way. More

From the moment I showed up, Andy was very pleasant and respectful. He didn't pressure nor did he xx me. He was truthful about never having been in the car I was looking at yet very knowledged in what to e respectful. He didn't pressure nor did he xx me. He was truthful about never having been in the car I was looking at yet very knowledged in what to expect from it. He took the time to make sure and tell me what things to look for while test driving a vehicle (I had prior knowledge, but still nice to know someone was looking out for me) There was a scratch on the trunk lid that he suggested to me he could touch up, I didn't even have to ask. While he was taking some information and doing some vehicle history checks and Buerkle's inspection sheet look up, he qas quick to offer water, soda, coffee, etc. After working with Andy, I got sent to John for all the finalizing. He was very friendly and informative. I thank him for allowing me to have my updated insurance sent to his fax so I could leave the lot with proof of it. The only slight complaint I may have was price. I would have liked to have it been a bit less for some of the things wrong with it (broke tail light, front fender isn't affixed properly, missing rear tow cover, etc) Otherwise the entire experience went very well More

I went to the dealership looking to get a car but did not have anything in mind. Right away Gary asked what price I was looking for and began to show me cars in the lot that would fit my criteria. I really l have anything in mind. Right away Gary asked what price I was looking for and began to show me cars in the lot that would fit my criteria. I really like that he gave me honest recommendations and let me know the cars history. I felt very at ease with Gary as my car salesman. He was very professional but still made the experience fun and pleasant. I really liked that I did not feel pressured into buying a car and really took time to be sure I was going to get a car I really like and suited me and my long term needs. That was probably the most important and unexpected trait about Gary for me. He was as invested in the car as I was; he made sure I was thinking about the future and not just the present. All in all I was extremely happy with the dealership itself, Gary as my salesman, and the car I purchased. I was so happy my cheeks actually hurt the next day from smiling so much! Thank you so much, Your extremely satisfied customer Nella More

When I needed a new car, I knew exactly where to go -- Dan Phillips at Buerkle Acura! Turning to Dan for a second time was a no-brainer since we were so thrilled with his customer service the first time Dan Phillips at Buerkle Acura! Turning to Dan for a second time was a no-brainer since we were so thrilled with his customer service the first time we worked with him. Dan is very knowledgeable of all the Acura vehicles, thorough, courteous, patient (it took us a while to make decisions the first time around) and not pushy. He gets the job done -- done efficiently and done well, from start to finish and beyond! Dan made sure my MDX was all set up just the way I like it, gave me personal step by step instructions on using all the features my MDX offers and has even been my 'go-to man' when I can't figure something out long after I've left the dealer with my vehicle. He has taken many calls from me, willingly and cheerfully! As I mentioned, this is our second Acura and we couldn't be more thrilled as our experience has been outstanding since we have been doing business here. I would (and have) highly recommend this dealer to anyone! And when they ask who to ask for, my answer will always be Dan Phillips! More

We had a great experience dealing with Gary. Gary is knowledgeable, personable and his devotion to customer service after the sale was off the chart. Gary and the Buerkle team made this the most pleasan knowledgeable, personable and his devotion to customer service after the sale was off the chart. Gary and the Buerkle team made this the most pleasant car buying experience to date!! I would recommend Gary Essig and Buerkle to anyone in the market for a car. More

Extremely attentive at all times. All employees ensured we were comfortable throughout the process, and while waiting. Very professional staff. Thanks for the great service! we were comfortable throughout the process, and while waiting. Very professional staff. Thanks for the great service! More