
Buerkle Acura
Minneapolis, MN
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My wife and I were originally looking for a new RDX. I went once on my own, and a second time with her, to test drive the RDX and have Mark explain all of the features. Even though we are young (in our mi went once on my own, and a second time with her, to test drive the RDX and have Mark explain all of the features. Even though we are young (in our mid-twenties), he was extremely helpful, friendly and professional, and never questioned what we could afford or was rude. He was also never pushy, even though we came twice to test-drive, and when we left the second time, he wasn't even sure that we were going to buy an RDX (we were also looking at other makes/models). He simply said to let him know if we were interested, and he hoped he could earn our business. We ended up getting a slightly used 2011 RDX that Buerkle had in-stock instead, and Mark was still able to work with us on the used vehicle (we really didn't want to work with another sales person). Our experience with the business manager was great as well, Kurt was professional and never pushy. After our purchase, there were some problems with the financing paperwork through our credit union and we had to go back to the dealer twice to re-sign paperwork. The business manager was very apologetic, and after we came out for the second time, he filled up our gas tank and threw in some SWAG for our trouble, and even offered a car wash (he volunteered all of this, we never asked for any of it). Overall, we were extremely pleased with the entire process, and would definitely return to purchase another vehicle from Mark and recommend them to our family/friends! More
Dan Philips did a great job helping us buy a new Acura!!! I would highly recommend him and the dealership for the friendly service and knowledge of the cars. I would highly recommend him and the dealership for the friendly service and knowledge of the cars. More
I thought they did a great job with the whole process, from explaining the vehicle to demonstration, processing paperwork and delivery. The staff was friendly, answered all the questions and were very ti from explaining the vehicle to demonstration, processing paperwork and delivery. The staff was friendly, answered all the questions and were very timely accomplishing every aspect as anticipated. More
The entire purchasing process seemed to be streamlined and efficient. The sales agent was very courteous and friendly. I would definitely recommend this dealership to others. and efficient. The sales agent was very courteous and friendly. I would definitely recommend this dealership to others. More
We were very happy to have Jeff Bock work with us as he answered our questions, and was very helpful. Jeff was not a typical car saleman but a genuine person who wanted to assist us in making the best deci answered our questions, and was very helpful. Jeff was not a typical car saleman but a genuine person who wanted to assist us in making the best decision. We looked for a used car for many months at many different dealers before narrowing down what we wanted. We came back to Acura as Jeff made a positive impression on us, and we enjoyed working with him. This deal would not have been made without him. He is a great asset to the Acura dealership. More
We had a great experience with Jeff. He was very helpful and accommodating. We came in knowing what we wanted in a car and he helped us find the right vehicle for us at the right price. We needed a car th and accommodating. We came in knowing what we wanted in a car and he helped us find the right vehicle for us at the right price. We needed a car that fit our family and all their sports equipment. More
Everyone in the dealership was wonderful to work with from sales, to management and finance. All were exceedingly friendly and made the less-than-pleasant chore of shopping for a new vehicle much more e from sales, to management and finance. All were exceedingly friendly and made the less-than-pleasant chore of shopping for a new vehicle much more enjoyable. My sales person Addam Luce was also VERY patient with me taking such a long time in my shopping process. He was never pushy....instead, very friendly and always followed up when needed. Head and shoulders above other sales folks I encountered along the way. More
I enjoyed buying my new car from Buerkle. Everyone I came i contact with was friendly and helpful. The facility is very nice and they were all very good. I would recommend this dealership to anyone who came i contact with was friendly and helpful. The facility is very nice and they were all very good. I would recommend this dealership to anyone who asked me about it. More
Excellent dealer,great customer service, I highly recommended my sales representative-Mark Schiller. This is the second time I got my car from this dealer through Mark. He is experienced,friendly,kno recommended my sales representative-Mark Schiller. This is the second time I got my car from this dealer through Mark. He is experienced,friendly,knowledgeable,and professional. Thanks! More