
Buerkle Honda
St Paul, MN
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I have to say, Terry Sokolofsky is terrific. He connected with me within minutes of my vehicle request going live, was very straight-forward with details, availability, vehicle information with He connected with me within minutes of my vehicle request going live, was very straight-forward with details, availability, vehicle information with links to CarFax, vehicle history, many photo's, VIN#, and financing options. He did not pressure me at all like other dealers were while I continued to cross-check other cars at other dealerships, but kept me advised of current vehicle status and options via a gentle email. After being hassled, mislead and run through the wringer during my workdays, I'd had enough and spoke again with Terry. As before, he was calm and helpful to provide access to vehicle stock and options. In the process of closing the deal now! More
The service department at this place is real problem, every time i go here this service writters are there to waste my time , i call everytime for a oil change and they tell me is ok to go for oil change every time i go here this service writters are there to waste my time , i call everytime for a oil change and they tell me is ok to go for oil change, when i get there the service writers tell me a diferent thing , this time i went and this service guy name kyle Motschenbacher had me waitting there in their service area, "after 4 hours" he comes back and tells me with a bad attitude that they are not going to be able to do an oil change for my car because they are too busy and that i have to come back another time This guy is not profesional at all, he does not care for people's time I am done with this place !!! Do not go here, they waste people's time and their oil change is very expensive. Right after this bad experience with Buerkle honda service department i called Inver grove Honda right away they told me they can do an oil change and they will do it in one hour,much better experience and BUERKLE HONDA can not do an oil change in 4 hours and REAL BAD ATTITUDE AND BAD SERVICE FROM KYLE MOTSCHENBACHER More
They were very accommodating in working with us in purchasing a new car. Nash was very attentive in all our needs, concerns and requests. Val was very helpful in our financial dealings. Highly recomme purchasing a new car. Nash was very attentive in all our needs, concerns and requests. Val was very helpful in our financial dealings. Highly recommend Buerkle Honda in purchasing a vehicle. Thank you. More
This is the second vehicle I purchased from Buerkle this year and my next purchase will be there as well. The minute I walked in until I drove off with my new vehicle I felt I was treated like being in firs year and my next purchase will be there as well. The minute I walked in until I drove off with my new vehicle I felt I was treated like being in first class. My sales rep Chris Gable was second to none. More
Stay away from dealership. Bait and switch ads. Out and out lies, no hesitation to tell them if it will get them the sale. Didn’t even use the correct VIN number. Ad blockers used so you cannot pull up the out lies, no hesitation to tell them if it will get them the sale. Didn’t even use the correct VIN number. Ad blockers used so you cannot pull up the internet “pricing”. Then said that the lower price was only on the one vehicle, which was not true, as all of the vehicles had the low price listed on website. More
The service people and mechanics are always great. I have an older car and they are very helpful. I've had all my work done at the dealership since I originally bought it. an older car and they are very helpful. I've had all my work done at the dealership since I originally bought it. More
I just bought a new cpo accord from Benjamin Anderson and his manger Toulong and Tom Kulstad in finance, and they gave me the best car buying experience ever. They immediately introduced themselves with a wa his manger Toulong and Tom Kulstad in finance, and they gave me the best car buying experience ever. They immediately introduced themselves with a warm greeting and had the car warmed up and ready instantly. It was an insanely easy process with zero back and forth and zero games, with excellent customer service from start to finish. If you’re in the market for a vehicle you’ve gotta ask for Benjamin. Thanks again!!! More
Very pleased with my purchase experience I researched and drove five different vehicles before purchasing a Honda. I had subpar experiences at several dealerships but Honda was great to work I researched and drove five different vehicles before purchasing a Honda. I had subpar experiences at several dealerships but Honda was great to work with - transparent and they did not put any pressure on. Tony was great to work with - very knowledgeable about the vehicle and responsive and available. More
Poor customer service We were looking at a new car for our daughter and the 2020 CRV was one we were considering mostly. Since we live near Stillwater, it was most convenie We were looking at a new car for our daughter and the 2020 CRV was one we were considering mostly. Since we live near Stillwater, it was most convenient to buy at Buerkle. My husband took the lead and reached out online as Buerkle's website directed. He was dealing with Scott Steinberg and since he claimed he is a "senior sales consultant", my husband assumed all would be good. WRONG! We were considering a couple of other brands and discovered that some cars have additional discounts if you lease them. When my husband asked Scott about this, he was told he would need to make an appointment and come in to the dealership. Scott said they were short staffed and he had too many emails to answer. In other words, he was too busy to help! We were concerned how our daughter would be treated if she went there to pick up the car. We decided to shift gears and buy from Coon Rapids Honda, even though they are a ways further from us. We were treated as valued customers and they are bringing the car to us this weekend. Sorry Buerkle, lost sale! More
Great customer service from Dudley Peterson Buerkle was contacted by a man who found my Honda keys. Dudley Peterson was able to track me down from the ID on the keys and persisted in contacting Buerkle was contacted by a man who found my Honda keys. Dudley Peterson was able to track me down from the ID on the keys and persisted in contacting the individual until I was able to get my keys back. He went over and above. I had a fantastic experience buying my Honda CRV from Chris Gable who was super easy and straight forward to work with. More