
Buerkle Honda
St Paul, MN
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Feeling Good in My New Fit I stopped in to Buerkle Honda, without an appointment on a busy Saturday afternoon. Scott was friendly, answered all my questions and made it seems li I stopped in to Buerkle Honda, without an appointment on a busy Saturday afternoon. Scott was friendly, answered all my questions and made it seems like I was the only customer that mattered. Fast forward a week later, I was driving off the lot in a new '13 Honda Fit. In between my drop in and the delivery of my vehicle, Scott was open to all forms of communication (email, mobile, office phone) and he worked with me to make sure my pricing and experience were inline with my expectations. Credit was taken care of ahead of time and the day I picked up the Fit went as smoothly as I had hoped. Great experience start to finish. More
Good Experience I went in to purchase a new car after a major auto accident. I expected buying the new car to be just another stressful part of the whole accident. I went in to purchase a new car after a major auto accident. I expected buying the new car to be just another stressful part of the whole accident. I was very relieved when my car buying experience turned out to be very pleasant and easier than expected. I would recommend Steve Whitman and Buerkle Honda to my friends and family. More
Allen Shaw was an absolute joy to work with! He knows his stuff, and answered each and every question we had. He was extremely non-pressuring as we didn't kno was an absolute joy to work with! He knows his stuff, and answered each and every question we had. He was extremely non-pressuring as we didn't know if we wanted to buy used, new or lease. He helped us make the best decision for our family. We also worked with Scott Bohnen. The financial part of the deal went super quickly and smoothly, and he was amazing as well. We will recommend this dealership and both of these guys to everyone I know. THANK YOU! More
Customer Service I recently purchased a Honda CRV from Buerkle Honda and am very pleased with the quality and workmanship of my new vehicle. Before I purchased a new c I recently purchased a Honda CRV from Buerkle Honda and am very pleased with the quality and workmanship of my new vehicle. Before I purchased a new caw I test drove several styles and makes from different dealers and also researched the cost and reliability reports of Honda and the CRV. Chris Gable was the salesman on my first test drive and his approach made me feel very comfortable to come back for a second test drive. He responded to my e-mails, spent time with me and answered all my questions. I met briefly with Matt Stenstrom sales manager and he was very professional and courteous. On the day I picked up my CRV, I met with Mike DuBois and he was also very helpful and informative to me as we finished all the paperwork, he explained the service contract well and I felt confident in my purchase of an extended warranty. Chris Gable has given me excellent customer service with my purchase both on the day of my pick up and with his follow up calls and I will meet with him again to for a second review to go over the technology set up. I will also be attending the workshop for new car owners. I would highly recommend Chris and Honda to my family and friends in a purchase of a new car. Thank you to all for making this such a good experience. Mary Collins . More
My Review Of Buerkle Honda: I just want to say Thank You to Paulo....he was an AWESOME sales person....very knowledgeable and helpful! Would definitely buy a car from him again. I just want to say Thank You to Paulo....he was an AWESOME sales person....very knowledgeable and helpful! Would definitely buy a car from him again....and this dealership....this is the 3rd car we have purchased from Buerkle Honda.... Thanks again for the great service! More
Great Experience - Very Personable Great service. Never a sense of "sales pressure." Very personable to work with. Had the buyer's interests in mind. Would highly recommend for anybody Great service. Never a sense of "sales pressure." Very personable to work with. Had the buyer's interests in mind. Would highly recommend for anybody looking for a new Honda. More
Easy and enjoyable buying experience I had originally planned to buy a used car, but the broker found me a great-looking deal on a new Fit at Buerkle and put me in touch with Paulo Neish. I had originally planned to buy a used car, but the broker found me a great-looking deal on a new Fit at Buerkle and put me in touch with Paulo Neish. Diane (the broker) spoke very highly of Paulo, having worked with him many times in the past--and he turned out to be every bit as friendly, helpful and knowledgeable as she said. He knew the vehicle from top to bottom and cheerfully answered every question I could come up with. In addition to the initial test drive, he gave me a very thorough briefing when I took possession a few days later, covering all the features (cars have gotten a lot more techified since the last one I bought), maintenance and repair details, etc. Then I sat down with Scott to handle the paperwork on financing, warranties, etc. This was my first new car purchase ever, so I had a lot of questions, but he was very patient and good-humored about it. Both he and Paulo presented various extras to me (protective coatings, service contract, and so on), but I never felt pressured about any of it--they respected my decisions about what I did or didn't want to add on. As a single female (and non-gearhead), I greatly appreciated being taken seriously. So the inherently traumatic experience of handing over a big chunk of cash and taking on a big chunk of loan was relieved by dealing with such pleasant and encouraging people. It was a great, friendly car-buying experience and I was well taken care of by Paulo and Scott. And I love my Fit! I should mention that the other staff at Buerkle were very attentive and helpful as well--you'll never find yourself waiting around without someone offering to help. More
Buying a new CR-V We had a great experience buying our new CR-V. Potter did a great job answering all our questions. He made us feel very welcome. As he explained all We had a great experience buying our new CR-V. Potter did a great job answering all our questions. He made us feel very welcome. As he explained all the features of our new car, he was clearly not "going through the motions" but listened carefully, recognized when he could tell us something as "the same as your Honda". He is very friendly and engaging and we had fun with him. He is a great asset to your business. More
Service Repair I recently purchased a Honda and heard a rattle, I brought it in during my lunch hour, John Chavez test drove my car and allowed enough time for the n I recently purchased a Honda and heard a rattle, I brought it in during my lunch hour, John Chavez test drove my car and allowed enough time for the noise to become apparent, after deciding repair was needed, he arranged a ride for me to return to work. Andy Hesley was very informative with my issues and provided me with a rental car. After my car was fixed they made sure to have it ready for me to pick up during my lunch period without delay. Their professional manor gave me a feeling that my time was important to them, and that is important to me. Their attention to detail gives me a sense of security that I am driving a safe vehicle. More
Great people to work with and great place to buy a car I bought a new CR-V at Buerkle Honda yesterday and it was the best car buying experience I ever had. The staff was very friendly and professional. Sco I bought a new CR-V at Buerkle Honda yesterday and it was the best car buying experience I ever had. The staff was very friendly and professional. Scott Steinberg helped me with the test drive and completing the purchase. Scott was very knowledgeable and very approachable. He was also very caring and willing to help. I stopped by this dealership after work, picked out a car, traded-in my old one, and signed all the paperwork. But I had to go home to get the documents needed to complete the purchase and trade-in. Scott was very concerned that my old car may not be safe to drive and arranged for me to drive another car from the dealership to go home and get the things I needed to complete the transaction. When I came back to pick up my new car, Scott programmed the car settings to my preference and also installed the all-season floor mats I bought. He did all these because he wanted to make the customer happy not because I asked him. I also got a great price for the car and a big discount for the all-season floor mats. All in all, it was a great experience. I would highly recommend this dealership and working with Scott for your next car. More