Buerkle Honda

I currently own a 2007 CRV from a different dealership in town. Had several family members encourage me to look at Buerkle Honda and with our yougest turning 16, would be in the market for a new car (for me town. Had several family members encourage me to look at Buerkle Honda and with our yougest turning 16, would be in the market for a new car (for me) soon. I was not in a great rush to buy and had some time over the holidays to be "shopping". First visit looked at the Crosstour and CRV with my husband but had limited time to really consider my options. I don't like to make hasty decisions. Dudley was very helpful explaining the differences/advantages between the 2 models I was considering. He answered all my many questions including my concerns with my current CRV in great detail. Came in the following week with a friend who was also considering a Crosstour and was able to test drive both Crosstour and CRV, even took the Crosstour home to make sure it could handle our steep driveway and narrow garage door, top concerns for me after reliability, safety and gas mileage. It was a bit snowy and icy the week between Christmas and New Year so had a perfect test drive. It handled very well and the extra safety features I could get used to in a hurry! Camera for turning right, for backing up, lane wandering alarm and then all the other features using voice control, WOW! Paulo helped us out with arranging for the test drives and eventual purchase. He made sure the car was impeccable when he turned it over to us and spent a lot of time explaining the many new things about the car. He even gave a follow up call the next day to make sure I was enjoying my new car experience and to see if I had any questions! Dudley also came over several times to chat with the family while we were picking it up on a very busy Dec 30 with many others doing the same. My daughter knows the Dudley Rules when you get to drive a car (-: Everyone was very warm and friendly and no big sales pressure to commit. Even at closing, Joel was very personable and we chatted about the company I work for, the Crosstour, options for after market add ons... The Crystalline window sounds really cool and I hope I can get it for the back window as well! It's been really fun these past couple days driving around town with my new car and it was all made possible by the friendly, helpful folks at Buerkle Honda, Dudley, Paulo & Joel! Oh yeah we did talk to Potter a little when we returned the Crosstour after the test drive and he answered some of our questions about it. All very helpful in helping us come to a decision and feel confident that you made a good decision without being pressured. We are very happy with the Crosstour! Being a female, I am particularly congnizant of how sales people speak to me... or don't! It was my car and I was not patronized, talk down to, or made to feel less in anyway. I REALLY appreciate that and can't say enough concerning this point. THANKS! More

I have never had any of my vehicles serviced at a Honda dealership before but I thought why not give them a try since I own a Honda Pilot that needed some repairs. Given the fact that they specialize in Ho dealership before but I thought why not give them a try since I own a Honda Pilot that needed some repairs. Given the fact that they specialize in Honda's and claim to have a "fixed right the first time" reputation one would hope to hear "your car is all fixed and good to go." That was not the case with my vehicle. My advisor called and said "your car is fixed, however, you'll need to pay for another diagnostic because ..." I refused to pay because my issue was NOT fixed and it took two days longer to fix than originally promised. Nick's hands were "tied" and there was "nothing" he could do. Basically I paid for half-assed service because "my car was fixed BUT..." Before considering Buerkle Honda DON'T! Go to Invergrove Honda instead. That's what I should have done. They are highly recommended I just wish I would have known that before taking my vehicle into Buerkle Honda. More

Fabulous! Second car I bought from Scott Steinberg. ALways super-helpful! Friendly, good memory, prompt, kind. I just don't have other words to describe the GOOD experience. Thanks. ALways super-helpful! Friendly, good memory, prompt, kind. I just don't have other words to describe the GOOD experience. Thanks. More

Steve and Joel were both patient and kind working together to get my new CRV. They answered all my questions regardless of how simple they may have been. Overall my experience was a great experience. together to get my new CRV. They answered all my questions regardless of how simple they may have been. Overall my experience was a great experience. This is the first brand new vehicle I have bought. More

After being a Ford family for a very long time we just recently purchased a new CRV from Scott Steinberg and could not be happier. He was the consumate professional and took plenty of time with us and was recently purchased a new CRV from Scott Steinberg and could not be happier. He was the consumate professional and took plenty of time with us and was never pushing us. He is helpful and very knowledgeable about the vehicles. Scott deals with you as though you are family and no doubt that in the future we will be back to purchase another Honda from Scott. More

I found Buerkle Honda on line and was referred to Paulo. I was shopping for another C-RV b/c the one I loved was totaled. I knew what I wanted, and found the KBB best price. I was also emailing two dealer I was shopping for another C-RV b/c the one I loved was totaled. I knew what I wanted, and found the KBB best price. I was also emailing two dealers from other locations. I told them all that I wanted to pay this price. The other dealers kept giving me the run around responses like "I'll have to ask my manager." or "It depends." Paulo simply said yes, he could do that. I didn't want a hassle I just wanted a car. I did not talk to Paulo until the day my husband and I walked into the dealership. From the get go it was smooth. Everything was ready, there were no games played. This is likely the 5th car my husband and I have purchased. It's always been a dreaded experience because we are not car savvy and don't want to be taken advantage of, it's a major expense. We drove away from this purchase so impressed with how straight forward and transparent all the interactions were. Even the manager came to shake our hand as we left. Very genuine kindness. I do think Paulo is exceptional b/c he played it straight and never tried to push anything on us. To drive away feeling relief v.s. stress was a wonderful gift. More

Steve was very prompt, engaging, great attention to details. Steve listens to the customer, allowing the customer to express his/her needs. we used our cosco membership and Steve helped direct us th details. Steve listens to the customer, allowing the customer to express his/her needs. we used our cosco membership and Steve helped direct us through that. More

The atmosphere at Buerkle Honda was very professional and our entire experience was quite pleasant. In particular, Scott Steinberg was very helpful, knowledgeable and thorough. We felt our expectations were our entire experience was quite pleasant. In particular, Scott Steinberg was very helpful, knowledgeable and thorough. We felt our expectations were met or exceeded and would definitely buy from them again. More

Paolo was very friendly and helpful and was also very considerate to myself and my sister who accompanied me while I searched for a new vehicle. My old car, which I loved, was totaled out in an accident considerate to myself and my sister who accompanied me while I searched for a new vehicle. My old car, which I loved, was totaled out in an accident, so it was hard to switch brands and look for a different car. Paolo showed me the advantages of the Honda CRV and was very helpful in understanding its features. I'm very pleased with the car. More

I purchased a Honda Pilot through the Costco program with Paulo Neish. He made the process smooth and easy. Explained all the features of the new vehicle and even drove my old vehicle home. Excellent overall Paulo Neish. He made the process smooth and easy. Explained all the features of the new vehicle and even drove my old vehicle home. Excellent overall experience! More