
Buerkle Honda
St Paul, MN
Filter Reviews by Keyword
By Type
Showing 1,037 reviews
I went to this shop because they have the cooperation with Costco, so I could get the best price using my Costco membership card. This saves me many time and energy to negotiate for the best price by mys with Costco, so I could get the best price using my Costco membership card. This saves me many time and energy to negotiate for the best price by myself, since I have checked out cars in many dealerships before going to Buckle Honda. I am a foreigner, and I was aware that it is hard for me to get credits through the Honda financing with a limited resource that I can provide. But Paulo has been super friendly. Unlike what I have experienced in another Honda dealership, he knows the different cultures and was very friendly to help. I had a difficult time to decide which color and body style to choose. Paulo never showed impatience with my inquiries, and he was always ready to pull out a car for me to check. He also provides useful information about the color and the general driving condition of the car relating to his own experience. This friend-style to provide relatively neutral/objective comments about a product is something I have never seen with salesmen here. I appreciate the customer's service to be objective--not the way to just tell you it's 100% good all the time. When I went to get the new car, Paulo gave comprehensive introduction about the features of the car, and assisted me to adjust the personal system friendly. In summary, though this is my personal opinion--I like the way that Paulo thinks from the customer's perspective and tries to provide the best option based on customer's conditions and need. This makes the car purchasing experience a joy for me. More
Chang Her was amazing to work with. He was very friendly and asked a lot of questions which helped so much in the end with financing. He was very thorough and clear with his explanations for my questions r and asked a lot of questions which helped so much in the end with financing. He was very thorough and clear with his explanations for my questions regarding leasing and was willing to sit down and talk through other options. He got us an amazing price. Would definitely come back to work with him. More
My experience was excellent. Scott was helpful, friendly, knowledgeable, and very patient. He was able to answer all of my questions and help me with all aspects of my car-buying experience, from deciding on knowledgeable, and very patient. He was able to answer all of my questions and help me with all aspects of my car-buying experience, from deciding on a model to how best to pay for the vehicle. On the day of the sale, he gave me a ride to the dealership, and was very understanding and patient when a personal issue delayed the purchase process slightly. The only issue I had with the whole experience was that I was unprepared to be sold various "extras" on the day of the sale. I would have liked to have better prior warning of what sort of extras I would need to decide about on the day of the sale (extra warranty coverage, paint protection, upholstery protection, rust proofing, etc.). More
Paulo was great in dealing with the entire transaction. He was patient to listen to my requirements and provide me with best possible options and worked with me to complete the transaction. Scott from fina He was patient to listen to my requirements and provide me with best possible options and worked with me to complete the transaction. Scott from finance was very helpfull in sorting out the finance requirements with Honda. Overall a great job and I would definetely recommend the Buerkle Honda team to my friends. More
Paulo and Joel were very customer service oriented. I appreciated the quality of service and support they delivered to me. Their quality of service matched the quality of product. appreciated the quality of service and support they delivered to me. Their quality of service matched the quality of product. More
We have been loyal Buerkle Honda customers, since we worked with Ray Welch since the 80's. We were so sad to know Ray was retiring, but when he recommended his daughter, Meghann, to help us with our r worked with Ray Welch since the 80's. We were so sad to know Ray was retiring, but when he recommended his daughter, Meghann, to help us with our recent transaction, we were NOT disappointed! Meghann was articulate, caring, prompt and extremely helpful, with a great sense of humor! Scott was also pleasant, prompt and thorough. We will be back to work with her again, when our other Honda lease on our Accord is up. You are located a ways away from us, but it is well worth the drive. Nancy and Jim VonBank More
Steve made the process very easy and actually somewhat enjoyable (buying cars is not one of our favorite things to do). He was very friendly and down to earth. He was patient with us as we back and fort enjoyable (buying cars is not one of our favorite things to do). He was very friendly and down to earth. He was patient with us as we back and forth on what color to get. He understood this was an investment and didn't rush us. More
Paolo is a great guy. Walked us through every option in the car. Definitely not a pressure seller. Great attitude. Would definitely buy from their dealership again. the car. Definitely not a pressure seller. Great attitude. Would definitely buy from their dealership again. More
Both Paulo and Michael were WONDERFUL to work with and we would HIGHLY recommend them and Buerkle to friends and family who are in the market for a car. Jim and Patti Larson we would HIGHLY recommend them and Buerkle to friends and family who are in the market for a car. Jim and Patti Larson More
I was very pleased with my visit to Buerkle Honda and am so fortunate to have had Meghann assist me with my first car purchase. I was relieved to find Meghann had honest input, was eager to show me all the so fortunate to have had Meghann assist me with my first car purchase. I was relieved to find Meghann had honest input, was eager to show me all the possible vehicle options that fit my criteria, and most importantly, dismissed any fear about being pressured to purchase on the spot. She is incredibly personable and made an effort to keep me well informed during each step of the purchasing process. I am so thankful to have worked with such patient, knowledgeable and friendly staff at Buerkle Honda. I will definitely recommend this dealership to friends and family, and will encourage them to ask for Meghann! More