Buerkle Honda

Since we got in, Steve Whitman took good care of us and patiently showed us all the models and trims....He explained the new technology on the LX Accord and the benefits of this model against others....Onc patiently showed us all the models and trims....He explained the new technology on the LX Accord and the benefits of this model against others....Once it was time to get an appraisal of our 2003 Accord trade in, he worked with his Manager to get us the best price on the 2014 Accord and the best price on our 2003. We always shop around and compare prices on 3 Honda dealers. we got the best deal from Buerkle...Steve took the time to explain all the gadgets and electronics in our 2014 when we took delivery of our car....there was no need to go back to the car manual.... More

We had an outstanding experience buying a new car, thanks to Paulo! Though we had done some general homework, he provided a detailed description of the car's features and made us feel confident in our choice to Paulo! Though we had done some general homework, he provided a detailed description of the car's features and made us feel confident in our choice. He was a charismatic, positive person to work with through initial contact, test drive, and the purchase. The whole experience was upbeat and efficient. More

My plan was to retire my '04 Honda CRV in '14 and purchase a new one since I've loved the one I have. Someone offered to buy the '04 and the day before they were to pick it up a truck hit my vehicle. purchase a new one since I've loved the one I have. Someone offered to buy the '04 and the day before they were to pick it up a truck hit my vehicle. The buyer backed out. I had already stopped by Buerkle Honda where I'd purchased my first Honda to see the new models. Happily for me, Paulo Neish was the salesman who assisted me. He knew I wasn't purchasing anything that day yet spent an inordinate amount of time answering all my questions and showing me the CRV colors on the back lot. He called when the car came in and let me know he could hold it as long as needed. When I picked up the CRV, Paulo took care of my purchase request with the business manager and walked me thru the vehicle inside and out. Basically it was a very pleasant experience and Paulo couldn't have been more informative and enjoyable to work with. He always has a smile, was very professional and we had lots of laughs. And Joel Karnitz, the business manager got us in and out in a very short time. More

Had a great experience with Scott Steinberg while purchasing my new CRV. He is very knowledgeable, professional, patient and considerate. We will definitely work with him when purchasing our next Hon purchasing my new CRV. He is very knowledgeable, professional, patient and considerate. We will definitely work with him when purchasing our next Honda. Thanks Scott!!! More

This was our second purchase from this dealership. Overall experience was excellent. Chris was extremely easy to work with. He answered all of our questions and was able to get us in the vehicle we wa Overall experience was excellent. Chris was extremely easy to work with. He answered all of our questions and was able to get us in the vehicle we wanted at the price we wanted. We never felt pressured or pushed. I would recommend Beurkle and Chris without hesitation. More

We were referred to Buerkle by a friend who bought her CRV. We stopped in to test drive a CRV. The receptionist greeted us and paged for a salesperson. At the front dest, there was a salesperson slouched CRV. We stopped in to test drive a CRV. The receptionist greeted us and paged for a salesperson. At the front dest, there was a salesperson slouched in a chair, surfing the internet, with his feet up on the chair. He loudly says, How you doin'? Come here and sit down. This wasn't very professional or welcoming for a first impression. He didn't even get up to greet us and simply waved us over and directed us to sit down. We told him we wanted to test drive a CRV. He gives us the keys for a test drive by ourselves and tells us to let him know if we have any questions. My wife and I were trying to figure out the information display and bluetooth, but no one was there to help us. When we returned, he blurts out, What'd you think? We told him we wanted to see payment options and colors. We asked about the bluetooth and display. He seemed very impatient and would leave for long periods of time without telling us where he was going. He didn't offer us any water or show us where the bathroom was. My wife and I just sat there and waited. He finally came back with the payment options. During the negotiations and questions, his cell phone rang loudly several times. He would get up, answer it, then walk around the showfloor. He was speaking loud enough that I could hear these were personal calls. We asked for a better discount and he got all irritated and said he would go back to the boss. After waiting several minutes for him, I get up to use the bathroom and see him smoking on the side of the service area. After the unprofessionalism, demeaning attitude, and him answering personal calls while we were waiting for him, my wife and I were fed up. We left and will never return to this store again. I can't believe they hire people like this and treat their customers this way. Extremely dissappointing. More

As the leases on our two Hondas were about to expire, it seemed like a good time to go in and negotiate new leases for a new 2013 Honda Pilot and Civic LS. I went to Buerkle Honda to turn in our 2011 Honda seemed like a good time to go in and negotiate new leases for a new 2013 Honda Pilot and Civic LS. I went to Buerkle Honda to turn in our 2011 Honda Pilot which had sustained some minor body damage. I did not want the inconvenience of taking the car to a body shop and all the hassle so close to the lease's end. I inquired if we could do the same for our 2011 Honda Civic LS. As it were, Buerkle Honda was offering some outstanding incentives. After I worked a very satisfactory deal with Meghann and her sales management on the trade for a 2013 Honda Pilot, I learned that I could turn over the lease on the 2011 Civic LS with its favorable equity along with other incentives offered by Honda. I decided the deals they were offering loyal Honda customers were too good to pass up. My wife and I ended up leasing not one, not two, but three Hondas! In the span of 5 days we drove out of their showroom leasing three new Hondas! I was outfitted with the new features offered on the 2013 Honda Pilot Touring, and two matching, identical in every aspect Honda Civic EXs for our oldest and youngest daughters. Being a repeat and loyal Honda customer and my previous associations with Buerkle Honda, the sales management assigned Meghann Welch to orchestrate the complex sales component. They put her in charge of my desperate needs. Meghann was extremely professional in organizing every aspect of “The Deal”! She was courteous, very knowledgeable about years of Honda products, and made every step of the process very efficient and willing to work around our family’s schedules. I later learned and was very impressed with the fact that she literally grew up with the Buerkle Honda family. Her father was a top salesman and sales manager with this organization for decades! Meghann, after holding many positions behind the scenes, was recognized by the Buerkle’s management for her talent dealing with customers, and was offered to take over the clientele list of a retiring salesperson. She is a natural. This trait must run in the family’s genes! The whole experience my family had with Megan was extremely positive. It also provided my two daughters some experience on the process of one life’s most important consumer decisions. She definitely has raised the bar on automobile showroom experience. Thank you Meghann, we all love our new Hondas! More

Awesome facility and staff. Always friendly and working to meet your needs. Honest staff, straight forward, and working towards meeting your requirements. They've always exceeded my expectations in servi to meet your needs. Honest staff, straight forward, and working towards meeting your requirements. They've always exceeded my expectations in service and quality. More

I went to Buerkle Honda to test drive a Honda Fit. Meghann was my salesperson and I was very impressed with her style of selling cars. She was patient, informative, and personable. But what I really a Meghann was my salesperson and I was very impressed with her style of selling cars. She was patient, informative, and personable. But what I really appreciated the most was that she did not pressure me to buy a car that day. It took me three trips back to Buerkle before I decided to buy the Fit. The whole experience was a positive one and I would definitely recommend Buerkle Honda to family and friends. Thanks again Medhann, I love my car! More

I had a wonderful experience with the Buerkle Honda. They were very accommodating and I did not feel jerked around in regards to the best deal for the car I wanted. Paulo also did a really great job of They were very accommodating and I did not feel jerked around in regards to the best deal for the car I wanted. Paulo also did a really great job of showing me all of the features of the new car to make sure I understood it all and felt really comfortable. More