
Buerkle Honda
St Paul, MN
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I just leased my first brand new car! Thanks to Adam K., I feel I am an informed consumer and made the right choice for myself (leasing versus buying). My sister had worked with Adam two days before I did. I feel I am an informed consumer and made the right choice for myself (leasing versus buying). My sister had worked with Adam two days before I did. She drove off the lot in her Civic Hybrid in a matter of hours, and she was a completely satisfied customer. So much so that two days later she came with me to get my hands on a Hybrid. I absolutely LOVE it! Working with Adam, Dudley and Scott was an absolute pleasure! At no time did I feel pressured and at all times I felt that I was in control. Because of Adam's vast knowledge, he was able to answer every one of my questions, without hesitation and shared information with me that I didn't even think about asking. After signing on the dotted line and before my car was ready to be driven off the lot, as my sister and I stood in the parking lot, Dudley, the manager, came outside to personally thank us for our business. He talked about the staff at Buerkle and just how very proud he is of them. They all seem to be dedicated, hard working and passionate about making the customer happy. Well, from one happy customer to another (trust me....you're next :) Buerkle Honda has earned yet another life-time, repeat customer in this gal! More
It's our second transaction with Dudley Peterson and Adam Kuruoglu. They are knowledgeable and a pleasure to work with. I would highly recommend Buerkle Honda and these two individuals. Adam Kuruoglu. They are knowledgeable and a pleasure to work with. I would highly recommend Buerkle Honda and these two individuals. More
Both of my experiences with Adam have been great. He is very knowledgable and helpful and a great salesman. I expressed a concern I had with my car and had a return email and a phone call the same day. H very knowledgable and helpful and a great salesman. I expressed a concern I had with my car and had a return email and a phone call the same day. He was also able to resolve the problem the following day, which was greatly appreciated. He seemed genuinely motivated to make sure I was a happy Honda driver. I will definitely continue my relationship with Honda and with Adam. More
This was my fourth purchase/lease from Buerkle Honda (formerly Buick). Since retiring, my 2004 Accord V6 was more than I needed and my son needed a car, he bought my Accord. I did a lot of res (formerly Buick). Since retiring, my 2004 Accord V6 was more than I needed and my son needed a car, he bought my Accord. I did a lot of research and decided I wanted the 2013 Civic with leather seats. We went to Buerkle Honda. I worked with Adam K. in Honda new car sales. Not only did Adam, introduce me to the Civic Hybrid but also showed me the many advantages of it and leasing. I had never considered a Hybrid. To be honest ... I thought you had to "plug in" all hybrids and I didn't want the hassle. I know --- now --- silly assumption ... and I'm not even blonde!!! Long story short, three hours and many questions later, I drove off with my 2013, leased, Civic Hybrid and couldn't be happier --- I LOVE it. The first time I filled the gas tank I averaged 46.7 mpg. I am convinced I made the right choice for me. I brought my sister there two days later, introduced her to Adam, who answered all of her questions about the hybrid and leasing. She too, walked out two hours later with her leased, 2013 Civic Hybrid. Her first brand new car ever --- She is ecstatic!!! Adam was exceptional, he was knowledgeable, efficient, patient, respectful and not pushy at all. Scott, in finance was terrific - he even remembered me, by name, from my transaction days earlier, when I was with my sister as she signed her deal. Dudley, made it a point to introduce himself and thank us both for our business. This kind of service and teamwork is unparallelled. I strongly recommend Buerlke Buick. Thank You Buerkle Honda, Adam K., Scott B and Dudley, you were all great and we'll see you in 3 years! More
Rachel Hansen was great to work with:) She was very informative and I felt so comfortable with her as my sales person, probably because I was a woman. Dealerships need more women like Rachel! Thank Y informative and I felt so comfortable with her as my sales person, probably because I was a woman. Dealerships need more women like Rachel! Thank You Rachel! Mary Pesha More
Rachel was very friendly, honest, approachable, and knowledgeable. She answered our questions thoroughly and we never felt rushed or pressured. She was great to work with when dealing with the specific knowledgeable. She answered our questions thoroughly and we never felt rushed or pressured. She was great to work with when dealing with the specifics of our car purchase and made sure we were all at the same page. I would recommend Rachel and Buerkle Honda for anyone shopping for a new car. Thanks Rachel! More
Scott was very knowledgeable about the Honda products and accessories. He was extremely easy to work with. No pressure, no nonsense, and very honest sales person. This has always been our experience when accessories. He was extremely easy to work with. No pressure, no nonsense, and very honest sales person. This has always been our experience when we visit this dealership. We will continue to shop and service our vehicles at Buerkle!! More
All interactions that I've had with Rick Feist, the Buerkle Honda dealership, and the Buerkle Honda service department for my recent 2013 Honda Accord purchase and for my previous 3 Buerkle Honda vehic Buerkle Honda dealership, and the Buerkle Honda service department for my recent 2013 Honda Accord purchase and for my previous 3 Buerkle Honda vehicle purchases including 2 Honda Civics and 1 Honda Odyssey were simply outstanding. Rick is the best automobile sales representative that I've had to work with in buying automobiles. More
Consumers often buy a car for a number of reasons, good deal, dealer open for negotiation, dream car, quality of vehicle, location of dealership, and ability and attitude of sales person. At all times thes deal, dealer open for negotiation, dream car, quality of vehicle, location of dealership, and ability and attitude of sales person. At all times these components may not come in one package, but with my experience with Buerkle and with Allen Shaw ( sales) in particular, i got all these factors in one visit. I first dealt with him over the phone when i inquired internet pricing for a RIdgeline. He sounded friendly, informative, not coercing or assuming and just waited till i would confirm dealership visit to confirm terms. We went to Buerkle on a weekend, the place is nice and spacious and with a 6 year old boy the place is welcoming with a play area and good snacks. Allen greeted us, his demeanor is calm, positive and courteous. What impressed me more is that he is transparent with the pricing, patient in listening to our negotiations and demands, willing to go back and forth to Finance to lay out our offers and then coming back with good news. I think we finally agreed on terms after 3 inquiries from us asking for of course 'a better deal.' He would listen to the customers, not judgemental and patient as we arrive to a decision. He even cleaned and detailed the car himself for us. Test drive was nice and fun with a funny, sincere guy around. His accommodation has prevented me from checking in other dealership, this guy got charisma. The only negative matter i felt with this deal though is that the finance guy Tim, can use more of positive energy from his team. His affect is flat, he is stern and passive. I swear he never said Thank You after the paper signing. He seemed annoyed when i asked about the numbers again, ( isnt it my right as your valued customer?) I have to ask, " is this all, are we done?" Bec there was no hint. Did I see him smile? No i didn't. Allen on the other hand conveyed gratitude for business several times even if i have to hold him longer than his time. I will definitely recommend Allen and will deal with him with my future vehicle needs. I know this is a review for Allen Shaw but a positive criticism will not hurt the other guy, i hope. More