Buerkle Honda

Chang Her recently provided an exceptional new vehicle buying experience for me. My husband was involved also but since I was going to be the primary driver Chang made sure that I was involved in all of buying experience for me. My husband was involved also but since I was going to be the primary driver Chang made sure that I was involved in all of the discussions. We purchased a 2013 Honda CRV from him. I am thrilled with the car (my first Honda) and love the way it drives. From the beginning all the way to the end, Chang went above and beyond to make sure our needs were met. The walkthrough of the vehicle was very thorough on pickup and he even helped me sync my phone to the car right at the dealership He made buying our new vehicle a very pleasant and positive experience. He knows what he is doing and his professionalism shows this. I would recommend Chang and Buerkle Honda to anyone looking for a new vehicle. More

Good experience when evaluating car options, answered all my detailed questions and followed up on specific requests. Found exactly the car I had been looking for in the marketplace. my detailed questions and followed up on specific requests. Found exactly the car I had been looking for in the marketplace. More

Our experience leasing a new Honda CR-V was smooth. Steve made sure our concerns and questions were answered. I would really recommend giving this dealership a visit if looking for a Honda. Steve made sure our concerns and questions were answered. I would really recommend giving this dealership a visit if looking for a Honda. More

Made 3 appointments for recalls with Buerkle. Each time I showed for appointments, they gave 3 different excuses why they couldn't fix the recall. I showed for appointments, they gave 3 different excuses why they couldn't fix the recall. More

Paulo Neish was one of the friendliest car salesmen I have ever encountered. He made acquiring my new Honda one of the best car shopping experiences I have ever had. His friendliness and expertize was ve have ever encountered. He made acquiring my new Honda one of the best car shopping experiences I have ever had. His friendliness and expertize was very much appreciated. Not once during my visit did I feel rushed or ignored, like I had many times at other dealerships, while shopping around for my next vehicle. Paulo really went above and beyond with his customer service, not making me feel pressured or nervous and answering all of my questions clearly and without hesitation. Its because of him that I will definitely recommend not only just Honda, but Buerkle Honda in White Bear, to friends, coworkers and anyone I encounter looking for a new vehicle. More

We (my wife and I) were pleased with our buying experience through Paulo at Burkle Honda. He was professional and answered all questions we had about the Honda Civic. It is a great car and everythi experience through Paulo at Burkle Honda. He was professional and answered all questions we had about the Honda Civic. It is a great car and everything that Paulo had promised. The only reason I rated the customer service less than great was due to our wait when we arrived at the dealership. Paulo was busy with another customer and it was quite awhile before he could help us. We understood and he did let us know that he would attend to us when he was finished. I do not know what Paulo could have done better, but maybe the dealership in general could have asked us if we needed anything while waiting. As far as purchasing the car, it was well after their closing time to complete everything, but we did not feel rushed or hurried. Overall, for buying our first new car ever, the experience was quite satisfying. I would recommend buying a car through them, and I do plan to look at their vans within the next year. More

Everyone at Buerkle Honda was exceptional from Steve Whitman to the fleet manager, his co-salesmen and the finance manager. We were handled with efficiency and a thorough send off as we learned about o Whitman to the fleet manager, his co-salesmen and the finance manager. We were handled with efficiency and a thorough send off as we learned about our new Accord and drove off the lot. This is the second vehicle we have purchased from Buerkle and it will not be the last. Thank you. More

From the time we met Paulo to the time we drove off of the lot, it seemed Paulo was genuinely interested in meeting our needs. It was, by far, the best car buying experience we have had. He worked to ge the lot, it seemed Paulo was genuinely interested in meeting our needs. It was, by far, the best car buying experience we have had. He worked to get us a lower interest rate. He arranged to get the car we wanted, in the color we wanted, delivered to your lot one week ahead of schedule. Paulo was always positive, he listened to what we were looking for in a car, and thoroughly answered all of our questions More

My husband & I were referred to Rick Feist and Buerkle Honda by someone who had recently purchased from them. In the interest of full disclosure, I dread car shopping. I never thought I would sa Buerkle Honda by someone who had recently purchased from them. In the interest of full disclosure, I dread car shopping. I never thought I would say this about buying a car, but the entire experience from start to finish was fantastic! Rick was great to work with, he was so knowledgeable, responsive & extremely professional. He answered all our questions and then some, he genuinely wanted to make sure we were happy. In the words of our daughter "He's the best car salesman ever!" I couldn't agree more. We have already referred someone else to Rick for their new Honda! We would buy from Rick and Buerkle again! More

I found Buercle through the Costco auto buying program. Out of four dealers for different makes that I contacted, Chris was the first to respond and he had the very best offer. The process went so fast. Th Out of four dealers for different makes that I contacted, Chris was the first to respond and he had the very best offer. The process went so fast. They did not have the car on the lot. They had it available within a couple of days. He did not hard sell us upgrades and accessories that we did not need, but he did make us aware what was available. He understood our needs well. At pick-up we had both agreed that we needed to get done early because we both had Friday night plans. But he was so detailed at showing us all of the features of our Odyssey that we ran over our time and he seemed ok with it. He really knows the Honda Odyssey inside and out. More