
Buerkle Honda
St Paul, MN
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I would happily recommend both the dealership and the individual salesperson, Jeff Glackler, with whom I worked to affect the lease of a new Honda CRV. I arrived at the dealership with a pretty good idea individual salesperson, Jeff Glackler, with whom I worked to affect the lease of a new Honda CRV. I arrived at the dealership with a pretty good idea of what I was looking for, and was never pressured off of that position. I drove two different models and was made to feel welcome at all times. The leasing process was literally the easiest experience I have ever had where an automobile was concerned. All of my questions were answered quickly and with candor, again, even if that meant potentially less commission to the salesman. I've not picked up the vehicle yet, but I can safely say that if driving the CRV is as easy as the leasing process was, I expect I'll be back in three years' time for another go-round. More
Amy worked hard to support us in a big expense. Customer support was awesome. She followed through to make sure we had a good experience. We will definitely us her to purchase our next new car. support was awesome. She followed through to make sure we had a good experience. We will definitely us her to purchase our next new car. More
We had a good experience with Jim Raaf when we bought our daughter a car. He was responsive to our needs and professional in the way he dealt with us. When it was time to replace my 1999 Honda, we went back daughter a car. He was responsive to our needs and professional in the way he dealt with us. When it was time to replace my 1999 Honda, we went back there and worked with Paulo Neish (Jim was on a medical leave). Our experience with Paulo was equally impressive and pleasant. He apologized for having to wait for my car to arrive even though it arrived earlier than what was scheduled. Buerkle Honda is professional from the moment you step in the door to the moment you leave with your new vehicle! More
Amy was extremly helpful and patient with me. she never made me feel like there was pressure to buy. Helping me learn the new car layout was fun. matt O. was very nice and informative as to what i needed a made me feel like there was pressure to buy. Helping me learn the new car layout was fun. matt O. was very nice and informative as to what i needed and didn't. and there might have been a joke or two. More
This was my first purchase from Buerkle Honda. I found it to be a very pleasant experience from the friendly greeting of the receptionist to the final signing. Rick Feist was great to work with. He was very to be a very pleasant experience from the friendly greeting of the receptionist to the final signing. Rick Feist was great to work with. He was very patient and willing and able to answer any question and to inform me of specific differences in cars. I never felt pressured or rushed and Rick was very helpful in showing me how to use some of the car's special features and even helped me with using my iphone. Rick encouraged me to use the technical features, write down any questions and call him in a week and he would meet with me for further assistance. This was a great car buying experience. More
PAULO WAS AMAZING IN HELPING ME THROUGH A STRESSFUL SITUATION. IT WAS SO NICE THE WAY HE ANSWERED MY QUESTIONS, AND DIDN'T MAKE ME FEEL LIKE A COMPLETE IDIOT. I DON'T DO THIS KIND OF BIG TICKET SHOPP SITUATION. IT WAS SO NICE THE WAY HE ANSWERED MY QUESTIONS, AND DIDN'T MAKE ME FEEL LIKE A COMPLETE IDIOT. I DON'T DO THIS KIND OF BIG TICKET SHOPPING OFTEN, SO I AM SO VERY APPRECIATIVE OF PAULO'S HELP. GIVE HIM A BIG RAISE!!!!! JILL HEGG More
This is the 4th Honda I have purchased from Buerkle and for good reason. In my experience, the people have been straight forward with no high pressure tactics. This has been true both of the sales people I for good reason. In my experience, the people have been straight forward with no high pressure tactics. This has been true both of the sales people I have workled with as well as the service people (have always had my Hondas serviced at Beurkle). The previous sales person I had worked with had retired so based on the recommendation of a friend, I contacted Scott Steinberg. He took my previous positive experience to a new level. He actively looked for discounts for me -- first after he found out I was a retired 3M employee; then he inquired if I was a Costco member. I did not realize I could get a Costco discount at Beurkle but thanks to Scott's thoroughness and true customer service orientation, I did get the Costco discount (and it was substantial). Scott was also fair in helping me obtain the best allowance for my trade and was exceptionally thorough in explaining various aspects of our transaction as well as all features of the car I purchased. Scott, as well as Matt Smoyer in the service department, are two important reasons I continue dealing exclusively with Beurkle since the mid 90's. More
Adam was a superb salesperson to work with. We chose the Buerkle dealership because of the Costco discount we could use there. I had already determined the vehicle that I wanted before contacting Buerkle. Buerkle dealership because of the Costco discount we could use there. I had already determined the vehicle that I wanted before contacting Buerkle. When Buerkle didn't have the color of CRV I was looking for, Adam immeditaletly set out to make sure the exact vehicle I wanted was at the dealership by the time I came in, the following day. During purchasing, both Adam and Scott, the finance person, ensured our satisfaction every step of the way. I don't regard purchasing a vehicle to typically be a pleasant experience, but this experience was very pleasant. The process went very smoothly and quickly. I would recommend the Buerkle dealership, for their excellent process and Adam for taking the extra steps to understand just what we wanted and making sure we received it. More
This was our third car from Paulo and I would recommend Paulo to anyone. Paulo is a very polite and knowledgble Young man and an asset to Buerkle Honda. It is a pleasure to come in and meet with him. Also Paulo to anyone. Paulo is a very polite and knowledgble Young man and an asset to Buerkle Honda. It is a pleasure to come in and meet with him. Also in our experience we have a very favorable opinion of everyone that works for Buerkle Honda. More