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Buhler and Bitter

Hazlet, NJ

3.1
236 Reviews

3290 NJ-35

Hazlet, NJ

07730

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Showing 236 reviews

August 24, 2021

I just want to thank Joan Gallup for her honesty, professionalism and outstanding customer service. I drove two hours to look at a used vehicle and Joan was outstanding! She was very honest and up More

by Mike Colletti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan, Gallup
Aug 26, 2021 -

Buhler and Bitter responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback! We are so happy that Joan could help you out and we hope you enjoy your new vehicle. We loved serving you here at Buhler Jeep Chrysler Dodge Ram!

July 26, 2021

Aside from service, ive never had a good experience at this dealership - especially my last time in. Buhler tricked me into coming in with a trade value that they refused to honor once they realized I wou More

by DL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Colville
Aug 12, 2021 -

Buhler and Bitter responded

Thank you for bringing this to our attention. I sincerely apologize, and would like to work with you to resolve this situation. We take your concerns seriously and want to make this right. Thank you.

July 18, 2021

Rec'd call 9:15 am from finance mgr.larry green telling me bank requesting copy of my SS card.i called bank 2-3 to verify.bank never ask? Dealer/finance mgr insist if i dont send dealer copy of my SS card More

by Anne
Customer Service
Recommend Dealer
No
Employees Worked With
Larry Green finance manager, Emil Molina
May 06, 2021

The salesman , Emil Molina , and sales manager , James , JT , made the purchase very easy . A pleasure to do business with . Followed thru on all promises. More

by Mag167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT sales manager , Emil Molina
Jun 10, 2021 -

Buhler and Bitter responded

Thank you for the amazing feedback! We really appreciate your kind words for our team and look forward to working with you again sometime. Please let us know if we can ever be of further assistance!

April 15, 2021

Great experience at Buhler. Emil worked out the payment process and everything with me and accommodated me very well. It was my first time buying a vehicle and Emil made everything so easy. I recommend Emi More

by Jbenimadho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Molina
Apr 16, 2021 -

Buhler and Bitter responded

Thanks so much for the great review! Our entire team here at Buhler Chrysler Jeep Dodge Ram is dedicated to helping our customers find the vehicle that's best for them! We are so pleased that we could help and if there is anything else we can do for you, please let us know!

April 13, 2021

Great dealership. Chris DeNicola is one of the best salesman I’ve ever dealt with. His natural ability to be kind and being informative make him one of the best. More

by Jason Woodward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher DeNicola
Apr 14, 2021 -

Buhler and Bitter responded

Your support means a lot to us, Jason! We appreciate your kind words and will make sure that Chris receives this great feedback. Enjoy your new vehicle and please let us know if we can ever help out in the future!

March 13, 2021

Today we had a 12 noon appointment for sansone jeep and we arrived on time and seemed not to be welcomed, the atmosphere was horrible, we left and went to Buhler where we met Bob , what a nice man and help More

by Mrjcb69
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Perlin
Mar 15, 2021 -

Buhler and Bitter responded

Thanks for giving us a chance and for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

March 09, 2021

I called Buhler a few weeks ago on a Monday morning at 8am freaking out because my radio blew out during an upgrade so Mike in the service dept told me to come right in.. after being turned away from 4 de More

by NinaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike PettyJohn
Mar 10, 2021 -

Buhler and Bitter responded

We are so grateful for your feedback! Thank you for giving us a chance and leaving this wonderful review for our service team. Thank you for your business and please reach out if we can ever be of assistance!

January 13, 2021

He was awesome. Beyond words friendly. Understanding and willing to hear out your situation. I recommend him so go now please you need to thanks More

by Willm430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Cooper
September 13, 2020

Went there to service my vehicle. Was taken care of by Michael P. whom was courteous and professional. Will continue servicing my vehicle at Buhler’s ! More

by YPerez26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pettyjohn