Back

Buick GMC Brooksville

Brooksville, FL

4.6
309 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

15164 Cortez Blvd

Brooksville, FL

34613

Directions

By Type

Showing 309 reviews

April 30, 2024

Went to an appointment on a Saturday. Took at least 15-20 minutes to check in as there were only 2 people working as someone had called out. As it was the weekend, there was no cashier More

by DOUGLASWBENNETT2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. It can certainly be difficult to manage staffing when unforseen circumstances occur and to plan for the worst case scenario. It is our goal to provide a quick, easy and enjoyable service experience and we hear you loud and clear. We are actively working to find a solution to provide a better customer experience on Saturday. We hope to have this resolved soon. I hope you will give us another opportunity to serve in the future. Sincerely, Jennifer Stals, General Manager

April 30, 2024

Very friendly and courteous service. Salesman Sal was hortible, like a thorn in my side, a real liar More

by zampizi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
April 30, 2024

Had an appointment waited over an hour and still had 3 ahead of me. They take appointments on line now and don’t tell the dealership More

by FREDBOHNHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

The service Department provided Prompt courteous service, They kept me up to date on my Vehicle as to what was needed and the cost they provided More

by Ypg1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

I was greated with courtesy. Donna looked up the part that has to be replaced. She explained that it would cost $600.00. Of course this was completely shocking.i am waiting for a More

by mrgrt336
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

They will add roughly $7k to the advertised price per my experience. Bait and switch tactics. More

by tthomas
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan
Apr 30, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let me know about your experience. Please accept my apologies that we were not able to come to terms with you on this particular vehicle. We pride ourselves on transparency in all aspects of our operation. All of our pricing, including fees, is clearly disclosed on our website. Our dealership puts great effort into pricing our cars and fees aggressively, according to the market. We understand that you may have had different experiences at other dealers. However, our dealership has made the decision to process all tax, tag and title work on behalf of the customer. We do not sell vehicles without collecting taxes. However, we understand your position and we wish you the best of luck in finding a vehicle that works for you. Sincerely, Jennifer Stals, General Manager

April 30, 2024

Excellent work and very friendly people. I highly recommend this dealer to anyone needs auto repair! More

by N.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center workers
April 30, 2024

Everything was awesome from the start. Sal, salesman was great, friendly, caring and knows his cars. Joe, who did all the paperwork made sure everything was in order and smooth. She got More

by MASTERMINE57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAL DIBARTOLOMEO
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Great customer service in parts ! All associates friendly and informative. I trust my car will have the best results at this dealership More

by Nanaev007
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Mike in parts
April 27, 2024

I drive an hour instead of five minutes because I am treated so much better. I can trust Donnie to tell the truth about all matters about what I need and not trouble me with needless items and padding. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
21
...