Rick Matthews Buick GMC - Service Center

Great customer service in parts ! All associates friendly and informative. I trust my car will have the best results at this dealership All associates friendly and informative. I trust my car will have the best results at this dealership More

I drive an hour instead of five minutes because I am treated so much better. I can trust Donnie to tell the truth about all matters about what I need and not trouble me with needless items and padding. treated so much better. I can trust Donnie to tell the truth about all matters about what I need and not trouble me with needless items and padding. I prefer the trusting, honest approach. More

Good service department. Free shuttle service and a car wash. Also drinks and snacks. Could explain GM warranty on parts is 2 years. Free shuttle service and a car wash. Also drinks and snacks. Could explain GM warranty on parts is 2 years. More

Our advisor is great. Very personable, kept us up to date, explained some other options we should take advantage of, and let us know when our service was finished Very personable, kept us up to date, explained some other options we should take advantage of, and let us know when our service was finished More

I appreciate being able to schedule service online and receive appointment reminders. However, I scheduled an 11am oil change and tire rotation and was there 2 and a half hours. Unsure why it took so long receive appointment reminders. However, I scheduled an 11am oil change and tire rotation and was there 2 and a half hours. Unsure why it took so long, but the staff were very friendly, just the extended wait was annoying. More

Tony went above and beyond, making several phone calls to ensure I could get my rim fixed under my warranty without having to pay anything out of pocket. He was such a huge help!!!!! ensure I could get my rim fixed under my warranty without having to pay anything out of pocket. He was such a huge help!!!!! More

Donny is an asset to your team his knowledge of automotive industry is fantastic. He is a pleasure to work with automotive industry is fantastic. He is a pleasure to work with More

All service representatives were very courteous and polite. Would highly recommend this dealership. Nice clean waiting area with clean restrooms. polite. Would highly recommend this dealership. Nice clean waiting area with clean restrooms. More

Everyone we interacted with was very kind and helpful. We were very satisfied with the service we received. We were very satisfied with the service we received. More

My car has 50000 miles on it so my husband told me to take it in and have the brakes replaced. But I got a free brake inspection from you and found out they are in great shape and could go for another 4 take it in and have the brakes replaced. But I got a free brake inspection from you and found out they are in great shape and could go for another 40000 miles. I feel like. Most places would have changed them anyway. Thank you very much. More