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Buick GMC Brooksville

Brooksville, FL

4.7
980 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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15164 Cortez Blvd

Brooksville, FL

34613

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Showing 980 reviews

October 03, 2024

Outstanding service. Donnie is always helpful. My family has bought 8 vehicles in 10 years . More

by JRICKJ16ISLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

I paid for an inspection and got nothing from them. A week later had to go get my a/c fixed from a different place. GMC is not worth it. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Very nice dealership felt comfortable the whole time I was there. People were really friendly and made it an enjoyable experience. Thanks to everyone More

by MSWEST1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Very friendly and helpful. Accommodating in emergency Great to have them in the community. I will return More

by arcabryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Allways able to take care of my service needs scheduled or drive in Thanks to all More

by CTHEW30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Professional, yet cordial, advisors. Always willing to help understand the mechanics of the repairs. Also, very prompt with repairs. More

by BORDEAUXB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Great service, very informative on everything I didn’t know, and made sure to make the car buying process as quick and easy as possible! More

by Bryan Boydston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gyuricsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stone Quevli
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The most recent visit to this dealer was pleasant. The Service staff was courteous and professional. My vehicle spent much less time being serviced than originally anticipated . More

by DWHARPER1963
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Everybody that worked there. It's definitely very professional and a very good dealership to deal with. More

by MIKEB1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Not good was willing to pay hourly rate $189 or $199 an hour was told by Josh his best mechanic would spend a whole day to figure out what was wrong but it never happened blamed it on a intermittent proble More

by chrisgunn13.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josiah Maher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. Please accept our sincere apologies that we disappointed you. We can certainly understand your frustration, as diagnosing intermittent issues can be challenging, especially when they cannot be duplicated. The technician that worked on your vehicle is highly experienced and trained and I can assure you that no shortcuts were taken in the diagnosis attempt on your vehicle. Due to the circumstance, we made a goodwill effort and waived the diagnosis charges. I am sorry that you feel we did not do enough to earn your satisfaction with the process. It is or goal to provide exceptional service to every guest. We are truly sorry that you feel we did not achieve this goal. We would be happy to address your concerns once again, if you are able to leave the vehicle with us for a longer period of time. Please reach out if we can be of any further assistance. Sincerely, Jennifer Stals General Manager

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