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Buick GMC Brooksville

Brooksville, FL

4.7
976 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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15164 Cortez Blvd

Brooksville, FL

34613

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Showing 976 reviews

July 30, 2024

This dealership does a great job when it comes to professionalism,. They will greet you with a smile treat you as if you’re their only customer. They make you feel welcome and patient enough to hear More

by CALNSANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

They got me loan at lower interest rate And delivered my car to my home . More

by DONPOTTS277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gyuricsko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Lacich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Abrahams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Great service, friendly people good experience would recommend for anyone to have their vehicle serviced or repaired More

by GSKCRANESERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom,Body shop
July 27, 2024

Everyone is always pleasant and helpful. They will answer all your questions. Especially the cashier in Service. She is wonderful and always upbeat!! More

by ZANNECOOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

ZERO STARS! ! After I placed the order, which did not include bogus fees, advantage package or icon connect. I built a truck order on GM website that did NOT incl More

by MATTKNORR64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Soldo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Buick GMC Brooksville responded

Dear Mr. Knorr, Please accept my sincerest apologies that we disappointed you during your recent purchase experience. At Buick GMC Brooksville it is our goal to provide every guest an exceptional experience with full transparency and I'm sorry that you feel that was not provided to you. The packages and pricing were clearly communicated to you in detail when you signed the finalized order documentation back on March 19th. I am confident that there was no lack of communication at that time, as I was the one that prepared the order package for you and worked with the salesperson. We understand that the order process can be lengthy and we try to provide as much information to our customers as possible during that time. Numerous updates were provided by myself, other members of our management team and the salesperson. My apologies that your experience with our finance manager was not a good one. This will certainly be addressed, as we are always striving to improve the level of service we provide. In regards to the detail, we are more than happy to have the vehicle detailed for you again, at your convenience. Once again, our sincerest apologies that your experience did not meet your expectations. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Jennifer Stals, General Manager

July 27, 2024

Very professional . I like the way he does things. I worked GM for 36 years and I was with the parts and service department. He has the touch. More

by walhelnel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Always very kind and helpful. Understanding of me getting in and out quickly. Since Tim just passed away he understood how overwhelming it was for me to be away from home. More

by heysue50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Good service. Takes care of customer , always listen to your wants and needs , will return More

by WBTOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Your service n professional attention was the best. I will recommend my family and friends to visit you for their cars needs. Thanks again. More

by Sam6020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Always get treated well and tell me the best options. Ever since I bought the car from them might take it back to them for my oil changes More

by BAKERVAL117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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