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Buick GMC Brooksville - Service Center
Brooksville, FL
725 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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725 Reviews of Buick GMC Brooksville - Service Center
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July 08, 2025
Brought my truck into be checked out I am a mechanic myself told them everything that I have done up to the point and cannot solve the problem they told me that I needed an engine well guess what that t myself told them everything that I have done up to the point and cannot solve the problem they told me that I needed an engine well guess what that truck is now going down the road perfectly fine. I told them I needed my computer checked calibrated because the truck had sat for year not been cranked so it probably lost all its power lost information they told me everything was fine. I told them I already did a compression and leak down test on cylinder 5. My truck had a misfire they continue to tell me they did the same test I did but got different results told me I needed a motor and we're going to charge me $11,000 what a joke this place is More
by lyonsdustin01
Verified Customer
July 05, 2025
As usual the service was excellent, especially Tony Turner. The shop staff was professional and was quick. Turner. The shop staff was professional and was quick. More
by Larry
Employees Worked With
July 03, 2025
Muy buen trato a los clientes y todo limpio y muy amable el personal siempre tienen café ☕️ el personal siempre tienen café ☕️ More
by FERNAN962
July 02, 2025
Very good and friendly service. Addressed my concerns and fixed the issue. Very pleasant to deal with Addressed my concerns and fixed the issue. Very pleasant to deal with More
by RWENNERS
Employees Worked With
June 28, 2025
Was given the smallest rental and I drive a Yukon XL. Had to shove 4 people and 2 car seats (one in the trunk). They didn’t wash the truck once it was “fixed”. I was told the noise might come back and th Had to shove 4 people and 2 car seats (one in the trunk). They didn’t wash the truck once it was “fixed”. I was told the noise might come back and they will oil the problem 3 times b4 they could come up with the “repair” …. I was told I needed to pay over 100$ to get my driver seatbelt that’s broken looked at and then we could take a look at the cost. Needless to say I still don’t have a working seatbelt. Not a great visit and don’t know about returning only thing I will return for is the noise sense it will be oil #3 time !! More
by TABATHAPIERCE87
Employees Worked With
Other Employees :
Lady at the payment area is amazing !! She makes it worth a trip
June 27, 2025
Had some interior lighting problem. Took it to where I purchased the SUV. 1st appointment to see what the problem was. They had to order parts to repair. Made an appointment 5 days late Took it to where I purchased the SUV. 1st appointment to see what the problem was. They had to order parts to repair. Made an appointment 5 days later for repair @ 8:30 in the morning. Was there 15 min. early. Didn’t get out of there until 12:45. Either they overbooked or a lot of vehicles went unrepaired the day before. Either way, they could have told me my car wouldn’t be finished until the afternoon. More
by JBONCIMINO
Employees Worked With
June 26, 2025
I went into the showroom to tell the manager that the service was good. He was busy, so I asked the receptionist to pass on my thanks to him. service was good. He was busy, so I asked the receptionist to pass on my thanks to him. More
by JJN3JJN
June 23, 2025
Very courteous and professional service. They are honest and don't try to upsell you on what's not needed. They are honest and don't try to upsell you on what's not needed. More
by ralloben
Employees Worked With
June 20, 2025
Always good fast efficient service. Service department doesn't pressure to upsell extra services. Timely reminders of needed service is appreciated. Service department doesn't pressure to upsell extra services. Timely reminders of needed service is appreciated. More
by NANCY.WILSON
Employees Worked With
June 19, 2025
Donnie and the team went out of there way to squeeze us in and get us back on the road. in and get us back on the road. More
by A4LYON
