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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
702 Reviews

702 Reviews of Buick GMC Brooksville - Service Center

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November 10, 2024

Very good service , never disappointed. Nice lobby to wait in.Every interaction with the GMC personnel has always been pleasant. More

by ahoy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Excellent service all the way around. The problem that resulted in my visit was solved 100 percent More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Let's me know what needs to be done to my vehicle. . Like thaQt you have a courtesy van for transportation. More

by CODYNME03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Always professional and extremely friendly, explain the work completed and if any items need to be replaced. More

by SKELLY0755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Took truck back in for service right away. Asked if i wanted recall taken care of. Changed oil, rotated tires, washed truck, and took care of recall. Some time during visit let me know stat More

by delbertcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Purchased three vehicles there. Spent thousands in service. Last bill over $1100.00. You had the nerve to charge a 3% card fee.($33.00) We’re done with you. James Dentici More

by DANCINGGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Buick GMC Brooksville responded

Dear Mr. Dentici, Please accept my sincere apologies that we disappointed you. We do accept cash, checks and debit cards that would enable you to avoid paying the credit card fee. Additionally, we just brought Sunbit on-board that enables our customers to finance the larger service bills at less interest than most credit cards. We truly value your business and hope you will give us another opportunity to be of service.

November 08, 2024

Service was great. Always very polite and answer all questions asked and very helpful with everything. More

by JANAU5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

DONNA C. IS A PLEASURE TO WORK WITH AND SHE IS ALWAYS VERY HELPFUL . THANKS . More

by COACH C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Good work, but need more phone coverage in service Dept. People are too busy to assist. More

by JMISTRETTA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Donna was a joy to conduct business with. Even dealing with Merchant's Fleet(which can be a nightmare), she did everything possible to complete my service. I will definitely be back. More

by Justyn.Newman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
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