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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
702 Reviews
Call Service Center (352) 796-3554

702 Reviews of Buick GMC Brooksville - Service Center

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October 28, 2024

Staff was sweet offering coffee/snacks on the days of the hurricane was no power/ water. More

by MTHOMAS9386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 26, 2024

very good and knowledgeable especially look up of prior service for my auto Cadillac xt5 More

by FRANKELL711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 26, 2024

Very efficient and friendly. Gave me a complimentary wash for an inexpensive installing. Will come back. More

by CHECKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2024

Always Great service. Donnie is wonderful and takes good care of my pride and joy. More

by blanche910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2024

You don’t take credit cards,and too long of a wait for just an oil change. More

by JOHNKEIL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Buick GMC Brooksville responded

John, Please accept our sincere apologies that we disappointed you. We do take credit cards, debit cards, checks or cash forms of payment. We would be more than happy to work with you on a solution to reduce your wait time in the future. I hope that you will give us another opportunity to earn your business.

October 24, 2024

This dealership is professional and kind. The courtesy of the employees and amenities along with good services come highly recommended. More

by Kathylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for the 5 star review!

October 24, 2024

The staff were professional and good listeners to my concerns related to my car. They treated me kindly and expeditiously. My car was returned washed and work completed More

by LOHRSTORFER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 23, 2024

Very good job took to long to get the part but dealer did a great job More

by ESMYERS775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 23, 2024

I’m not sure about the “Advantage”, it seems one direction rather than win win More

by CBIRKHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Corlew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Pelham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Buick GMC Brooksville responded

We are sorry to hear that you feel that way. We take providing exceptional customer service very seriously and we put a lot of time and effort into the Advantage Package to make sure the customer got the most benefit possible. Perhaps we did not do a thorough job of explaining all of the benefits to you. We would be happy to share more details with you if you would like. Please let us know if you would like to see more information, and where you would like the information sent. I hope you will give us an opportunity to prove why Buick GMC Brooksville is your trusted partner. Sincerely, Jennifer Stals, General Manager

October 23, 2024

Excellent The work was done quickly and smartly and fast. Everyone knew what their job was and did it well. More

by SARDYB77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for the 5 star review!

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