Buick GMC Brooksville - Service Center

Got an oil change rotate tires and a new battery with the free car wash took over 2.5 hours I believe that’s a little too long free car wash took over 2.5 hours I believe that’s a little too long More

Service appointment was easy to setup, and service was completed in timely manner. All staff were friendly and easy to work with. completed in timely manner. All staff were friendly and easy to work with. More

The personnel are courteous and informative. They explain what repairs they will do before they do them. They explain what repairs they will do before they do them. More

They were very friendly and very helpful. I purchased my Buick from Rick Matthews and very happy with it 🙂 I purchased my Buick from Rick Matthews and very happy with it 🙂 More

Donna is fine. Dealership bad 2 1/2 hours for oil change is bad bad Dealership bad 2 1/2 hours for oil change is bad bad More

Very professional and courteous. I appreciated the helpfulness with my service and providing a ride to complete my maintenance. Jim the driver of the courteous van was very persona I appreciated the helpfulness with my service and providing a ride to complete my maintenance. Jim the driver of the courteous van was very personable and represented your business in a very positive manner. More

The dealership is very friendly to serve your needs. The waiting ares is very clean and pleasant to be in. The waiting ares is very clean and pleasant to be in. More

It was very friendly. People were all real nice and you had a nice waiting room and refreshments. People were all real nice and you had a nice waiting room and refreshments. More

Donna Corlew has always been a very professional and knowledgeable service rep for me. She once diagnosed a problem I was having where I could not gain access to my car. It was because the key fob for knowledgeable service rep for me. She once diagnosed a problem I was having where I could not gain access to my car. It was because the key fob for my gym access was interfering with my car's key fob. No one else at this dealership or elsewhere could figure out that problem. I value that kind of knowledge. On this visit, everything went well until I left the dealership after having routine maintenance...oil change, tires rotated, etc. They said I needed a new air filter for the engine, so I approved it. When I left the dealership, I only made it a short distance and one stop before I noticed there was still a noise coming from the engine after I stopped, turned the car off, and exited the vehicle. Then I noticed the Service Engine light came on. I immediately went back to the dealership. It was Donna who figured out the problem, and it did not take long. The technician had failed to plug in the new air filter for the engine! Mistakes can happen . . . People can get distracted. The noise was the fan running nonstop trying to cool the engine. Crazy! Anyway, Donna diagnosed and fixed the problem in short order. I was back out on the road within 15 minutes, and have not had any problems since. More

Service was good. Service was good service was good. Service was goog nice job service department Service was good service was good. Service was goog nice job service department More