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Buick GMC Brooksville - Service Center
Brooksville, FL
702 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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702 Reviews of Buick GMC Brooksville - Service Center
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July 31, 2024
Donny, the service man has to be the best employee that you have you talk to him. He’s honest straightforward to the point. you have you talk to him. He’s honest straightforward to the point. More
by Leefrye2
Verified Customer
July 31, 2024
I highly recommend this dealership. Everyone there goes above and beyond their service. God Bless Everyone there goes above and beyond their service. God Bless More
by ROGERJSHERMAN55
July 31, 2024
Attention and services are awesome, I think can’t be better, I’m very satisfied better, I’m very satisfied More
by VLADIMIRPEREZ11
July 30, 2024
This dealership does a great job when it comes to professionalism,. They will greet you with a smile treat you as if you’re their only customer. They make you feel welcome and patient enough to hear professionalism,. They will greet you with a smile treat you as if you’re their only customer. They make you feel welcome and patient enough to hear your concerns and the answer your questions. Then they give you snacks while you wait or offer a courtesy ride if needed. Great company More
by CALNSANG
Employees Worked With
July 28, 2024
Great service, friendly people good experience would recommend for anyone to have their vehicle serviced or repaired recommend for anyone to have their vehicle serviced or repaired More
by GSKCRANESERVICE
July 27, 2024
Very professional . I like the way he does things. I worked GM for 36 years and I was with the parts and service department. He has the touch. I like the way he does things. I worked GM for 36 years and I was with the parts and service department. He has the touch. More
by walhelnel1
Employees Worked With
July 27, 2024
Always very kind and helpful. Understanding of me getting in and out quickly. Since Tim just passed away he understood how overwhelming it was for me to be away from home. Understanding of me getting in and out quickly. Since Tim just passed away he understood how overwhelming it was for me to be away from home. More
by heysue50
Employees Worked With
July 27, 2024
Good service. Takes care of customer , always listen to your wants and needs , will return Takes care of customer , always listen to your wants and needs , will return More
by WBTOMP
Employees Worked With
July 27, 2024
ZERO STARS! ! After I placed the order, which did not include bogus fees, advantage package or icon connect. I built a truck order on GM website that did NOT incl ! After I placed the order, which did not include bogus fees, advantage package or icon connect. I built a truck order on GM website that did NOT include ikonconnect, ceramic coating packages or bogus fees. I was given misleading information stating that I would have the option to purchase a 3 or 5 year (went back and forth on the length) warranty for the ceramic coating ONLY. Come to find out it was $2500 for all this extra crap I did not choose. Which they claim I was told about on day of order and they have you sign a bogus paper with the extra crap but when you question about it they say don’t worry we’ll discuss that when the order arrives, because I’m not obligated to buy once it arrives. The lack of communication from the salesperson throughout the whole process was horrible!! I was never contacted about status updates. I had to contact them. Then I find out that my original salesman quit! Upon delivery and pickup they did a horrible detail job, failed to top off DEF. Told me it was ready yet, no DEF, no fuel, complete incompetance, who knows what else they did or did NOT do! The “finance” person was a total jerk, didn’t like me asking questions, kept pushing me to sign papers, hesitated and made excuses when asked for my deposit refund. Would not remove the advantage package I did not ask for or order. The idiot finance person made a ton of nonsense credit inquiries which all went on my report. I should have walked out and let them pay interest on an unpurchased vehicle as it sat on the lot with all the other unpurchased vehicles for not willing to negotiate with me at all or provide the slightest transparency!! More
by MATTKNORR64
Employees Worked With
July 27, 2024
Everyone is always pleasant and helpful. They will answer all your questions. Especially the cashier in Service. She is wonderful and always upbeat!! They will answer all your questions. Especially the cashier in Service. She is wonderful and always upbeat!! More
by ZANNECOOKE
Employees Worked With
