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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
689 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 689 reviews

May 18, 2024

Son muy eficientes y serios en el servicio, me hay atendido muy bien. Mi coche está en orden More

by Vicky0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Sara Cuartas, Jancarlo Boan, Isabel Reyes, Odele Ferre, John Davila, Jesus Alpi, Jorge Prats, Juan Nunes D'eramo, Alejandro Castillo
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May 20, 2024 -

Buick GMC of North Miami responded

Gracias por tomarte el tiempo de compartir tu experiencia positiva con nosotros, Vicky. Es genial saber que encontró nuestro servicio eficiente en Buick GMC of North Miami y que nuestro equipo lo trató bien. Garantizar la satisfacción de nuestros clientes es nuestra máxima prioridad, y estamos encantados de saber que su coche está en orden. Si alguna vez necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar!

May 17, 2024

Price was changed at signing not agreed price for vehicle still trying to get problems solved. More

by ABORGESJR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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May 20, 2024 -

Buick GMC of North Miami responded

Thank you for taking the time to share your feedback with us. We understand the frustration you may have experienced due to the price change and unresolved issues with your vehicle. We would greatly appreciate the opportunity to discuss your situation further and work towards a resolution together. Please don't hesitate to reach out to me directly at sergiomartinezgonzalez@lithia.com so that I can assist you promptly. Thank you, Sergio MartinezGonzalez General Sales Manager

May 17, 2024

Doreen is a top tier service advisor. The sales department just as great. Overall great store! More

by Rod7869409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Wayne Blount, Jimmy Tsegga, Julius Iannella, Doreen Weiss, Austin Lorenz, Alex Girado, Eduardo Fernandez
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May 17, 2024 -

Buick GMC of North Miami responded

It makes us smile to know Doreen provided you with top-tier service, Rod! Our team at Buick GMC of North Miami looks forward to serving you with five-star service again during your next visit. Until then, drive safe!

May 16, 2024

Very good service. Spent time not more than expected Special THANK YOU to Juan Very satisfeed More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Nunes D'eramo
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May 17, 2024 -

Buick GMC of North Miami responded

Thank you for choosing Buick GMC of North Miami for your maintenance needs, Sam! Juan will appreciate your recognition of his professionalism. Here's to more smooth driving and easy maintenance visits with us!

May 13, 2024

Very reliable and dependable service department but the prices have gone up on some some basic services recently. More

by berksont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 13, 2024 -

Buick GMC of North Miami responded

We appreciate your feedback and are glad to know you find our service department reliable at Buick GMC of North Miami. We understand concerns about pricing, but we always strive for quality in all services provided. Thank you for choosing us, and we look forward to providing you with five-star service again!

May 12, 2024

Everything was excellent From the service writer to the service Couldn’t ask for more More

by Walterbarbara8805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Andres Maldonado, Jorge Prats
Report | Print
May 13, 2024 -

Buick GMC of North Miami responded

Thank you for your five-star review! It always brings smiles to our faces when we receive positive feedback like yours. Your satisfaction is our top priority, and we're pleased to have met your expectations. If you ever need anything else, feel free to reach out. We appreciate you choosing Buick GMC of North Miami and look forward to serving you again in the future!

May 10, 2024

Ricardo and Austin did an amazing job helping me find the perfect car for me ! I love my new car! Thank you guys so much !! More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
Report | Print
May 11, 2024 -

Buick GMC of North Miami responded

We're glad to receive your feedback, knowing that Ricardo and Austin went above and beyond to ensure your car-buying experience at Buick GMC of North Miami was nothing short of exceptional. If you ever need any assistance in the future or want to explore our latest offerings, don't hesitate to come back and visit us. Enjoy your new ride, and thank you for choosing us as your dealership!

May 07, 2024

I spent a few hours there and finally Ricardo and the Finance manager Austin get me the deal I wanted .Excellent service More

by cleefordlajoie6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
Report | Print
May 07, 2024 -

Buick GMC of North Miami responded

We're glad to know Ricardo and Austin were able to help you secure the deal you wanted at Buick GMC of North Miami. Thank you for your review. Come visit us anytime there is a need. Our team is here to assist you!

May 06, 2024

Conveniently located, friendly staff comfortable waiting area. Knowledgeable service department. My Buick is always returned to me clean and ready to go. More

by BHEAVLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 06, 2024 -

Buick GMC of North Miami responded

We're glad to know you found our location convenient and our staff to be friendly at Buick GMC of North Miami. We always aim for a top-notch service experience! Thank you for your review, and we hope for the opportunity to provide you with five-star service next time!

May 04, 2024

Purchase car there 14 years ago, has always use services for maintenance, need I say more.!!! Doreen has been cordial all these years. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 06, 2024 -

Buick GMC of North Miami responded

It's great to know you've been with us for 14 years at Buick GMC of North Miami! We appreciate your loyalty, and we're glad Doreen has consistently provided excellent service. Thank you, Joy, for sharing your experience, and we look forward to serving you for many years to come!

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