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Buick GMC of North Miami

Miami Gardens, FL

4.4
691 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 691 reviews

March 12, 2024

Excellent customer service and fast There was no wait and I was able to schedule an appointment immediately. The staff were friendly and very helpful explaining the process. My vehicle was repaired in less t More

by Ms. T. Johnson
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 13, 2024 -

Buick GMC of North Miami responded

Ms. T., we're so glad to know you had an excellent experience with our team at Buick GMC of North Miami! We always aim for efficiency and top-notch customer service, and it's great to see that reflected in your visit. Looking forward to assisting you again in the future!

March 12, 2024

Just get another with Lehman and service was excellent. Ricardo and the rest of the team was amazing More

by juanaa63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 12, 2024 -

Buick GMC of North Miami responded

Our team at Buick GMC of North Miami is grateful for customers like you, Juana! We truly appreciate your thoughtful feedback and look forward to working with you again down the road! Safe travels in your new ride!

March 11, 2024

Ricardo did a good job following up with me for months till my vehicle arrived.Great customer service More

by laquitapowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 11, 2024 -

Buick GMC of North Miami responded

It's great to know Ricardo provided you with such dedicated service at Buick GMC of North Miami, Laquita. We appreciate your patience and are delighted that you're pleased with the outcome! Come back and see us again whenever we can be of assistance along the way.

March 11, 2024

They gave a good out the door price but it was contingent upon financing with them at 11.9% rate, didn't work given I have my own financing at 6.5% rate More

by Vlearley
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume, Michou Metellus
Mar 11, 2024 -

Buick GMC of North Miami responded

Vlearley, We appreciate your feedback and understand where you're coming from. We aim to provide flexible options for our customers, and I'm sorry if this wasn't clear during your visit. If there's anything more you'd like to discuss or any questions that remain unanswered, please don't hesitate to reach out directly. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

March 11, 2024

Super easy and everyone is very friendly. Would recommend to anyone! I love my GMC Acadia More

by JOET2001
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
March 10, 2024

My experience at the dealership was amazing, Ricardo makes sure I get the deal I was looking for. The whole process was smooth. More

by edgarjimeanez1210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 11, 2024 -

Buick GMC of North Miami responded

We're delighted to know that you had an amazing experience at Buick GMC of North Miami! Ricardo and our team always strive to ensure a smooth process for all our customers. Thanks for the positive feedback! Travel safe and come see us again whenever we can next be of service.

March 10, 2024

Ricardo was great since the beginning, answer all the questions about my lease. Customer service was amazing. More

by Valverde.k97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 11, 2024 -

Buick GMC of North Miami responded

We're glad to know that Ricardo was able to assist you with all your lease questions at Buick GMC of North Miami. Thanks for highlighting our customer service - we appreciate it! We'll be here if you need assistance with anything else down the road!

March 10, 2024

Ricardo gave me great customer service, my family loved his service and ao do I. More

by ashleyagaines0247
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 11, 2024 -

Buick GMC of North Miami responded

Thanks for the five-star review of Buick GMC of North Miami, Ashely! We're glad to know you enjoyed working with Ricardo and our team. Come back and see us again whenever we can be of assistance along the way.

March 10, 2024

Customer service is great! Ridiculous price for a simple oil change. Won't come back! Oil changes have gone up 100% and they have an oil change coupon on site but it's not an a More

by foredimples529
Recommend Dealer
No
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 11, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our customer service, but we regret hearing about your disappointment regarding the oil change pricing. We understand that clear and accurate communication is key when it comes to promotions or discounts. Your feedback will be taken into consideration as we continue improving our services. If you'd like to discuss this further, please feel free to reach out directly. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

March 09, 2024

Very good job Good service Good professional Good communication with customer Good knowledge of technology More

by EARL1960
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 11, 2024 -

Buick GMC of North Miami responded

We appreciate your positive feedback, Earl! Our team at Buick GMC of North Miami strives to provide top-notch service and communication. Thanks for recognizing our efforts, we're here if you need anything else in the future!

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