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Buick GMC of North Miami

Miami Gardens, FL

4.7
775 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 775 reviews

May 10, 2026

Took my car for service. Wait time was reasonable and customer service was excellent. Thank you More

by chigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
May 11, 2026 -

Buick GMC of North Miami responded

Thank you for choosing Buick GMC of North Miami! We appreciate your business and kind feedback. Come see us again soon and enjoy your travels!

May 07, 2026

Omg it was a blessing to go there Ricardo and the staff are amazing they treat me like family I love you guys shout out to Buick GMC More

by brendaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
May 08, 2026 -

Buick GMC of North Miami responded

Thank you, Brenda! We are grateful for your business and for Ricardo and the rest of our team for making you feel at home. We will share your review with them. See you next time at Buick GMC of North Miami!

May 01, 2026

.mi gmc terrein 2026 tiene un ruido en la suspencion delantera , lo lleve 2 veces y me dicen que es normal pero suena como un auto viejo y dañado, mi mecanico me dice que, es alguna goma de la supencion More

by Jose jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
May 04, 2026 -

Buick GMC of North Miami responded

Hola Jose, gracias por tomarse el tiempo de compartir sus inquietudes. Agradecería enormemente la oportunidad de hablar directamente con usted para abordar este asunto con mayor detalle. Cuando le resulte conveniente, por favor póngase en contacto conmigo utilizando la información de contacto que figura a continuación. Willie Perez - Service Manager - willieperez@lithia.com

May 29, 2026 -

Jose jimenez responded

por favor necesito una revicion del sistema de suspencion . no creo que tenga algo rroto creo que es recequedad de alguna goma de suspencion libricacion...no es normal en un auto nuevo , claro , para el que los recibe en el taller dice que es normal pero creo que el auto de el no hace eso , el dice que todos los gmc hacen eso, waooo entonces , aplica la ley limon...lo que pasa que no queremos llegar hasta ahi , por que no es nuestro interes perjudicar a nadie. mi numero es 954-881-3081 jose jimenez.... gracias.....

April 30, 2026

Bait and switch on advertised pricing. Waste of time. They added a useless 4k package that costs less than 500 More

by Eli
Recommend Dealer
No
Employees Worked With
Sales
May 01, 2026 -

Buick GMC of North Miami responded

Thank you for sharing your concerns regarding the pricing and add-ons presented during your visit. We’d like to better understand what was discussed and review this further. Please feel free to reach out to discuss. Hebert Costafreda - General Manager - hebertcostafreda@lithia.com

April 23, 2026

Quick, fast & easy. The customer service was excellent and they got the job done in a timely manner. More

by laquitasctlffe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Apr 23, 2026 -

Buick GMC of North Miami responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

April 03, 2026

Stay away from this dealership! We purchased a new 2026 GMC Sierra EV with a 3 year subscription for Sirius radio. Sirius radio states the dealership had sold our truck previousl More

by taylorpropserv
Recommend Dealer
No
Employees Worked With
Herbert Costafreda, Ricardo Saint Sume
Apr 08, 2026 -

Buick GMC of North Miami responded

Hello Taylor, It’s frustrating to read that you’ve had continued difficulty getting a response, especially after making multiple attempts to follow up. I understand how that would leave a negative impression. I’d like the opportunity to connect with you directly and review what’s been going on. Please reach out again, and I’ll make sure your concerns are addressed. I hope to get in touch with you soon. Best, Hebert Costafreda - General Manager - hebertcostafreda@lithia.com

March 22, 2026

Always quick and organized on updates to the status of your vehicle. Never had any issues. More

by JayGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Sarai Inostroza
Mar 23, 2026 -

Buick GMC of North Miami responded

Thank you for your kind words! It's always our pleasure to serve you here at Buick GMC of North Miami. We look forward to welcoming you back on your next visit. Safe travels ahead!

February 24, 2026

Ricardo was awesome Freddy scammed me out of a lot of money adding accessories without my knowledge knowing I was at a vulnerable stage in life.. More

by dsheanelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Freddy
Feb 25, 2026 -

Buick GMC of North Miami responded

Hello, Thank you for taking the time to share your feedback. I’m glad to hear that Ricardo provided you with great service, but I’m truly sorry to learn about the concerns you raised regarding your experience with the accessory charges. Please know that we take your feedback very seriously, and I would like to speak with you directly to discuss this matter further. Please reach out to me at your earliest convenience using the contact information below. Sincerely, Hebert Costafreda - General Manager - hebertcostafreda@lithia.com

February 23, 2026

La atención es excelente,hacen un trabajo execcional,muy preocupados por la satisfacción del cliente More

by wilfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Fojon
Feb 24, 2026 -

Buick GMC of North Miami responded

En Buick GMC of North Miami, la satisfacción del cliente es nuestra máxima prioridad. Gracias por tu excelente reseña de 5 estrellas, Wilfredo. Esperamos poder ayudarte de nuevo en el futuro. ¡Que tengas un día maravilloso!

February 14, 2026

Excellent attention, organization customer care, right guide through the buy experience, Definitely I recommend this dealer More

by Rogelio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Raul Feliu, Andrei Grant, Carlos Isava Guerrero, Jorge Hernandez, Pablo Sanchez
Feb 16, 2026 -

Buick GMC of North Miami responded

Rogelio, thank you for recommending Buick GMC of North Miami! We are so glad to hear that you had an excellent buying experience with our team. Let us know if we can assist you with anything else in the future. Enjoy every mile ahead!

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