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Buick GMC of North Miami

Miami Gardens, FL

4.4
691 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 691 reviews

March 04, 2024

Great deal. Great place to buy a car Would highly recommend it to my friends More

by PAQUITIN01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Feliu, Raul Feliu
Mar 05, 2024 -

Buick GMC of North Miami responded

We appreciate your kind words and recommendation, Paquitin! We're glad to know you secured a great deal on your new car, and we hope you enjoy it! Travel safe and come see us again whenever we can next be of service at Lehman Buick GMC!

March 04, 2024

When I went to buy my car the sales manager tried to tack on an extra $1199 which is against the consumer lease law then when I called it to his attention he wanted me to split it with him. Are you out of yo More

by DIG1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Yovanny Ortiz Mejia, Yovanny Ortiz Mejia
Mar 05, 2024 -

Buick GMC of North Miami responded

We're truly sorry to read about your recent experience. This is not the level of service we aim for, especially with our loyal customers who've been with us over time. We take allegations like this very seriously and would appreciate the opportunity to look into it further and rectify any misunderstandings or mistakes made on our part. Please reach out directly at your earliest convenience so we can address this issue properly. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

March 03, 2024

Very attentive to my needs as a customer. Salesman Ricardo was very helpful. He made sure I was a satisfied customer. He was great at meeting my demands for the vehicle I wanted. More

by YANIAB11
Recommend Dealer
Yes
Employees Worked With
Yovanny Ortiz Mejia, Yovanny Ortiz Mejia
Mar 04, 2024 -

Buick GMC of North Miami responded

We're delighted to know Ricardo and our team at Lehman Buick GMC were able to meet your needs. Thanks for sharing your positive experience with us! Come back to see us.

March 03, 2024

Still coming back to this dealership cause Ricardo always take good care of me and my family More

by humbertogomez1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 04, 2024 -

Buick GMC of North Miami responded

We're glad to know that Ricardo keeps you coming back to Lehman Buick GMC, Humbert! Thank you for taking the time to share your feedback. We look forward to continuing to take good care of you and your vehicle needs!

March 02, 2024

I already did. They screwed me again I replaced your battery still under warranty. My car wouldn't start. The battery ?? is unusable you didn't cover your warranty. More

by NROSENFELD
Recommend Dealer
No
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 05, 2024 -

Buick GMC of North Miami responded

I'm sorry to read about your experience with the battery replacement and warranty coverage. This is not the level of service we aim for, and I'd like to look into this matter further for you. Please reach out directly so that we can discuss how best to resolve this issue. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

March 02, 2024

My car buying experience was wonderful! .Ricardo took the best care possible and ensured that I had his support from start to finish. He delivered and I'm enjoying my new vehicle. More

by Yolanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 04, 2024 -

Buick GMC of North Miami responded

We're so glad to know that Ricardo provided you with a wonderful car-buying experience at Lehman Buick GMC, Yolanda! Enjoy your new vehicle and don't hesitate to reach out if there's anything else we can assist you with.

March 02, 2024

Got in quick. Good service. Got out fast It was a pleasure talking have my vehicle serviced there More

by Pmrc25
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 04, 2024 -

Buick GMC of North Miami responded

Thanks for the five-star review of Lehman Buick GMC! We truly appreciate your kind words and look forward to working with you again down the road!

March 01, 2024

This dealership is one used by Driveway. com. Just bought a 2023 Acadia from them. The car was shipped and received, but this dealership shipped this car with a plug in the front right tire. More

by colebrian
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No names, just know that car came from this dealership. Driveway.com worked with this dealership.
Mar 05, 2024 -

Buick GMC of North Miami responded

Cole, I'm sorry to learn about the issue with your new Acadia's tire. We certainly aim for a seamless and satisfactory experience for all our customers. It seems we've missed the mark in this case, which is not typical of us. Please reach out so that we can address this matter directly and work towards resolving it promptly. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

February 29, 2024

They did their best to work with us and Doreen had so much extra work trying to get our insurance to pay. It was an epic trying time for us. The car is running great. More

by Mooney.007james
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 01, 2024 -

Buick GMC of North Miami responded

We're glad to know that Doreen and our team at Lehman Buick GMC could assist during a challenging time. We hope your car continues running smoothly! Let us know if we can assist with anything else.

February 29, 2024

Scammers Scammers in every possible way. . the added optional add on to my contract without disclosing it before I signed More

by MFRAZIER0
Recommend Dealer
No
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 04, 2024 -

Buick GMC of North Miami responded

Mr. Frazier, We're really sorry to read about your experience. Transparency is a key part of our business, and we never intend for anyone to feel misled. We'd like the opportunity to look into this further and work towards gaining back your trust. Please feel free to reach out to me directly. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

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