Buick GMC of North Miami

They were timely, very nice. They were timely , nice and very professional. Doreen thoroughly explained the problem and what was needed They were timely , nice and very professional. Doreen thoroughly explained the problem and what was needed More

Satisfactory. Well atended I was satisfactorylly attended and my warranty applied with no problem and as a plus service, a car wash was provided to my car Well atended I was satisfactorylly attended and my warranty applied with no problem and as a plus service, a car wash was provided to my car More

They did not provide me with no transportation,no courtesy car nor no rental car,I'm a man with a family I had no means of transportation to get to work,to take my kids to school,I could not get arou courtesy car nor no rental car,I'm a man with a family I had no means of transportation to get to work,to take my kids to school,I could not get around for a whole week,I don't understand what part of that you guys think that it's ok,I know if that was you you would not think that's ok or funny.Me or my family would never ever buy any Chevrolet or Gmc product of their's.This is my second Silverado, I had a 2020 LT and it had the same problem, I thought by now Gm would have fixed that problem cause I know a lot of people with the same truck also has the same problem. I can not believe one of the biggest auto makers in America would treat someone like that.All I can say is WOW More

Everyone was courteous and helpful. Everyone was courteous and helpful! I like that no matter what job title, anyone can and will willingly help the customer. I need a loaner next time, Everyone was courteous and helpful! I like that no matter what job title, anyone can and will willingly help the customer. I need a loaner next time, though! More

it was great it was quick and easy i was out of there in no time no time More

Doreen was great Doreen always takes care of all the problems I hate this review problems I hate this review More

I arrived, waiting at the front desk, watching Doreen train a new employee, and was very rude to him, and ignored me for several minutes before finally paying attention to me and why I was there and had train a new employee, and was very rude to him, and ignored me for several minutes before finally paying attention to me and why I was there and had the trainee do the intake of my vehicle which caused a big delay because I was used as a guinea pig for training, and she was very obnoxious to the trainee and was not friendly at all to me. I was told that my weight would be two hours and it end up being two hours and 45 minutes for a simple oil change and tire rotation, and multipoint inspection. I waited inside the dealership, but I could not conduct any business because the music was blasting, and there was no quiet area to sit so I ended up sitting outside in the heat on a step, in the parking lot I will probably never come to the dealership ever again, unless I absolutely need to More

My experience was Amazing, it was faster than usual when obtaining a car. Raul was extremely helpful and did everything possible to help me get the car that I wanted obtaining a car. Raul was extremely helpful and did everything possible to help me get the car that I wanted More

Doreen gets me in and out quickly, keeps things realistic when necessary and fair when appropriate. I know what to expect going in, and I know I won't be sold things that are unnecessary, and I know Doreen ( when necessary and fair when appropriate. I know what to expect going in, and I know I won't be sold things that are unnecessary, and I know Doreen (and the repair guys) will stand behind their work More

Good customer service Good Customer Service service on my vehicle, and very understanding with me and I will be back to bring more service and business to the company vehicle, and very understanding with me and I will be back to bring more service and business to the company More