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Buick GMC of North Miami

Miami Gardens, FL

4.4
689 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 689 reviews

November 01, 2023

Excelente , fast , great costumer service ,I bean chequing prices on previous dealers and nobody was even close to deal I get from Lehman , thanks More

by ARMINALBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 02, 2023 -

Buick GMC of North Miami responded

We always aim to provide the best deals and customer service at Lehman Buick GMC, Armin! It's great to learn you were pleased with your experience here. Thanks for taking the time to provide your feedback. See you next time!

November 01, 2023

Doreen was professional 👌 my service was very quick I been bringing my truck at gmc since 2017 More

by msantiague67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Doreen Weiss
Nov 01, 2023 -

Buick GMC of North Miami responded

We appreciate your loyalty over the years! Our goal is to provide efficient service, and we're happy to see your experience aligns with those standards. Thanks for trusting Lehman Buick GMC with your automotive needs. See you next time!

September 11, 2023

Hate that they put a price online and give you another one once you are there. Also the dishonesty of my salesperson Ricardo in not being truthful on the mileage and not taking responsibility for a mistak More

by rika062000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume
Sep 14, 2023 -

Buick GMC of North Miami responded

Erika, thank you for taking the time to leave a review. I’d appreciate the opportunity to learn more about the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. Steve Zubizarreta 305-537-8073 stevezubizarreta@lithia.com Service Manager

September 08, 2023

Excellent customer services, where people care about customers and they work hard to resolve any problem. That’s Estefania Adaro, she is knowledgeable, professional and she cares. Today it wasn’t the fi More

by carmend67
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Sep 12, 2023 -

Buick GMC of North Miami responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.

July 11, 2023

I contacted many GMC dealerships in south Florida and no one was willing to work out a deal on the Sierra I wanted, until I received. Phone call from Julius. He was willing to listen to me, he made me feel More

by Joel polanco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Iannella
Jul 12, 2023 -

Buick GMC of North Miami responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.

June 28, 2023

Estefania is the reason I continue to bring my car back to Lehman Buick for service. I hate having to get my car fixed and Estefania always makes the experience painless and I truly appreciate that. I have More

by sungoddess589
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Jun 30, 2023 -

Buick GMC of North Miami responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.

June 26, 2023

Extremely unprofessional, disrespectful. Has a tendency to intervene to deals he does not belong. Very poor communication skills. Bad experience. More

by boldern99
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Martin Cespedes
Jun 28, 2023 -

Buick GMC of North Miami responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. Raul Cortez 305-491-8331 raulcortez@lithia.com Sales Manager

April 01, 2023

Tried pressure tactics over the phone continuously, wanted us to commit to buying the vehicle as quickly as possible. When asking for maintenance records he acted annoyed and again wanted me to commit More

by andrew.metzger21
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Shawn Sullivan
Apr 06, 2023 -

Buick GMC of North Miami responded

Thank you for providing that feedback, Andrew. We want our sales team to be known for the low-pressure sales experience they provide. Please give me a call at your earliest convenience and we can get to the bottom of this together. - Raul Cortez, Sales Manager, 305-491-8331, raulcortez@lithia.com

March 13, 2023

None of these offers on GMC. com work on the dealer. And I went to two dealers to waste my time. The first one did not want to match the price I had on the internet and the sec More

by mandydominguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Julius Iannella
Mar 15, 2023 -

Buick GMC of North Miami responded

Mandy, it’s unfortunate to hear about the communication issues you faced. We understand it can be disappointing to miss out on a vehicle you had your heart set on. Please contact us at your convenience so we can learn more about the situation and make sure this doesn’t happen again. Raul Cortez 305-491-8331 raulcortez@lithia.com Sales Manager

March 06, 2023

IN SO MANY YEARS IN THIS COUNTRY I HAVE NEVER RECEIVED SUCH EXCELLENT SERVICE AT ANY OTHER DEALER. I AM A GMC CUSTOMER FOR 4 YEARS. ON THIS OCCASION WE HAD THE PLEASURE THAT OUR 5-STAR SELLER SHAWN SULLIV More

by realtorelizabethf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sullivan
Mar 10, 2023 -

Buick GMC of North Miami responded

Hello, we truly appreciate this wonderful feedback and our team looks forward to working with you again in the future. Have a great day!

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