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Buick GMC of North Miami

Miami Gardens, FL

4.4
706 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 706 reviews

November 07, 2023

Quick and easy process. Got there at 10:15 and left around 2pm with the car I wanted. More

by 11dominicbrooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
Nov 08, 2023 -

Buick GMC of North Miami responded

Congrats on the new car, Dominic! We strive to provide a friendly and efficient customer experience. It's wonderful to see those efforts reflected in your visit. Come back to see us!

November 03, 2023

Everyone is very cordial and helpful. Jimmy was very pleasant to deal with buying a new car. He was never pushy and always trying to satisfy us. We had purchased a vehicle from him 7 year More

by Jill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga, Luis Rodriguez
Nov 06, 2023 -

Buick GMC of North Miami responded

We're so glad to know that Jimmy and our team at Lehman Buick GMC were able to provide you with a pleasant car-buying experience, Jill. We appreciate your loyalty over the years! Enjoy your new vehicle!

November 03, 2023

They are very good and helpful in what they do I will rate them 100 More

by DOMINICA.LAWTON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga, Julius Iannella, Austin Lorenz, Kahsay Tsegga
Nov 06, 2023 -

Buick GMC of North Miami responded

Thanks for the five-star review, Dominica! We appreciate your feedback and are excited to serve you again down the road.

November 02, 2023

Way too expensive! They wanted to charge me $4600 for a job that I got perfectly and professionally done, with a warranty,by another company for $950. I have been using More

by mnbulls
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Doreen Weiss
Nov 03, 2023 -

Buick GMC of North Miami responded

We're sorry to read about your recent experience and understand the frustration of feeling overcharged. We aim for transparency in our pricing while maintaining high-quality standards. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. We value your long-term relationship with us and want to make things right. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 01, 2023

Doreen was professional 👌 my service was very quick I been bringing my truck at gmc since 2017 More

by msantiague67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Doreen Weiss
Nov 01, 2023 -

Buick GMC of North Miami responded

We appreciate your loyalty over the years! Our goal is to provide efficient service, and we're happy to see your experience aligns with those standards. Thanks for trusting Lehman Buick GMC with your automotive needs. See you next time!

November 01, 2023

I've been coming here for years and always been treated fairly and nice. Always a pleasure coming here More

by JBSCMS675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Nov 02, 2023 -

Buick GMC of North Miami responded

We're so glad to know you've had consistently positive experiences with us at Lehman Buick GMC. It's always a pleasure serving loyal customers like yourself!

November 01, 2023

Doreen was great however had to return next day for problem that was supposed to have been corrected and paid for to find another issue that would coast additional six hundred dollars. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
Nov 03, 2023 -

Buick GMC of North Miami responded

Frank, It's regrettable to learn about the issues you've experienced. It's our goal to ensure all problems are resolved before a customer leaves and it seems we fell short in this instance. We'd appreciate the opportunity to discuss your concerns further so that we can work towards a resolution together. Please reach out at your earliest convenience. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 01, 2023

Horrible customer service. Irresponsible, unreliable, careless. Will never step into this dealership again. I had to escalte to the upper management to get issues resolved More

by Sergey.bolkhovskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estefania Adaro
Nov 03, 2023 -

Buick GMC of North Miami responded

Sergey, We strive for excellent customer service, and it's unfortunate your visit didn't reflect those standards. Your feedback is important to us, and we appreciate your input. Our hope is to provide you with an improved customer service experience given the opportunity. If you'd like to discuss your situation, please reach out directly. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 01, 2023

Excelente , fast , great costumer service ,I bean chequing prices on previous dealers and nobody was even close to deal I get from Lehman , thanks More

by ARMINALBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 02, 2023 -

Buick GMC of North Miami responded

We always aim to provide the best deals and customer service at Lehman Buick GMC, Armin! It's great to learn you were pleased with your experience here. Thanks for taking the time to provide your feedback. See you next time!

September 11, 2023

Hate that they put a price online and give you another one once you are there. Also the dishonesty of my salesperson Ricardo in not being truthful on the mileage and not taking responsibility for a mistak More

by rika062000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume
Sep 14, 2023 -

Buick GMC of North Miami responded

Erika, thank you for taking the time to leave a review. I’d appreciate the opportunity to learn more about the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. Steve Zubizarreta 305-537-8073 stevezubizarreta@lithia.com Service Manager

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