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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
702 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 702 reviews

May 29, 2022

I question the integrity of the time it took to complete the service of my vehicle. More

by wilsouljones
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 31, 2022 -

Buick GMC of North Miami responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 31, 2022 -

wilsouljones responded

I brought my car in for repair on 5/11/22, approximately 8:30 AM. My ultimate concern was the Air Conditioner, front seats, and door locks failed to operate at three different times of use. Also, my tire pressure light stayed on. At approximately 1:30 PM, the problem was diagnosed. At approximately 2:30, my car was supposedly complete. However, upon preparing to leave; the ultimate reason for bringing my vehicle, the problem still existed. Upon returning the vehicle in again. This time, Approximately, 30 minutes later my car was completed .Approximately(2:30 PM). My only complaint: I questioned the integrity of the necessary time to complete the overall job. Sincerely, Willie Jones

May 27, 2022

Excellent service little or no wait time knowable service personnel will recommend to all my friends More

by frederickpowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 31, 2022 -

Buick GMC of North Miami responded

Thank you for choosing Lehman Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, Frederick, and we hope to see you again!

May 31, 2022 -

frederickpowell responded

Excellent friendly service knowledgeable service staff. Doreen is number one. I have been going to car service department s for over 40 years and Leman Buick ranks at the top L

May 27, 2022

Staff are. nice and helpful. Got my car repaired in a short time. Provided transportation as well. Didn't have to wait there until car was repaired. More

by soulful2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 31, 2022 -

Buick GMC of North Miami responded

We appreciate your business and our team looks forward to serving you again soon!

May 26, 2022

Everyone was so friendly and welcoming. It was nice that it didn’t feel like a transaction. Shawn made the experience very pleasant and fun. More

by cristy1284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Key, Shawn Sullivan
Report | Print
May 26, 2022 -

Buick GMC of North Miami responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 26, 2022

Once again Stephanie was great she want above and beyond to help me and my wife out and this was after her being there 3 hours by herself I would definitely go back to her for great customer service thanks. More

by kevinnwhite52
Customer Service
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Report | Print
May 26, 2022 -

Buick GMC of North Miami responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 25, 2022

With the short supply of vehicles currently I found myself going from GMC to GMC dealer in my area in search for a truck. Every dealer had a tremendous mark up in price and not the best salesmanship co More

by E.RAMOS7993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuardo(finance) , Shawn Sullivan
Report | Print
May 25, 2022 -

Buick GMC of North Miami responded

Thanks for your feedback on your recent visit to Lehman Buick GMC. It's great to hear that Shawn was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new truck!

May 25, 2022

Ok dealership always can be and do better. But my experience was ok she help us. More

by BRANDONTILLMAN677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Abner Reyes
Report | Print
May 26, 2022 -

Buick GMC of North Miami responded

Brandon, thank you for sharing your thoughts about your experience with Lehman Buick GMC. We appreciate your business and hope to see you again soon!

May 25, 2022

Exelente servicio,muy rapido para el standar, resolvi todo lo que tenia en mis planes. More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sullivan, Estefania Adaro, Doreen Weiss, Abner Reyes, Fernando Cabeza, Alex Girado, Abner Reyes
Report | Print
May 25, 2022 -

Buick GMC of North Miami responded

Thank you for your very kind review, Miguel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehman Buick GMC.

May 25, 2022

They were very accommodating and made sure that my vehicle was ready as soon as possible More

by ROBYNFUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Estefania Adaro, Doreen Weiss, Fernando Cabeza
Report | Print
May 25, 2022 -

Buick GMC of North Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2022

Great welcome, professional sales person, professional manager , they took time to go over cars, test drive, Build trust More

by ZEEVRUBI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofek Hayut, Shawn Sullivan
Report | Print
May 25, 2022 -

Buick GMC of North Miami responded

Thank you for choosing Lehman Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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