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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
691 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 691 reviews

March 29, 2022

Great services, timing, communication skills. Totally recommended. Estefanía always finds the way to accommodate us and make us feel comfortable and safe with our service More

by Lilavois Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
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Mar 29, 2022 -

Buick GMC of North Miami responded

Thank you Lilavois Family for this feedback about the great services, timing and communications skills provided by Estefania who always finds the way to accommodate you. We appreciate your recommendation and your business!

March 29, 2022

The service is always great. This is the only location I take my car for services. More

by tharrell01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner Reyes
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Mar 29, 2022 -

Buick GMC of North Miami responded

Thanb you tharrell01 for this 5-star review of the great service provided at your recent appointment in our Service Department. Your recommendation and your business are much appreciated!

March 29, 2022

The professionalism and compartment of the staff as well as the quality of service and the swiftness and efficiency they move is what makes this company absolutely worth it More

by dparr833
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Key, Jimmy Tsegga
Report | Print
Mar 29, 2022 -

Buick GMC of North Miami responded

Hello dparr833 and thank you for taking the time to profide this 5-star review of the professionalism and competency of our staff along with the quality of service and efficiency that was provided during your recent visit to our Sales Department. Congratulations on you purchase! We appreciate your recommendation and your business!

March 28, 2022

I had no complaints on my visit and the employee was very professional and friendly More

by LADYROM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Report | Print
Mar 28, 2022 -

Buick GMC of North Miami responded

Thank you LADYROM08 for taking the time to provide this review of your recent visit to our Service Department and for letting us know that our employee was very professional and friendly during your visit. We appreciate your recommendation and your business!

March 23, 2022

Responsible, courteous, timely and professional. Took care of my concerns, got us back on the road when other dealers said it would be a month before I’d get my problem fixed. More

by RFischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Doreen Weiss
Report | Print
Mar 24, 2022 -

Buick GMC of North Miami responded

Thank you RFischer for taking the time to provide this review of your recent visit to our Service Department and the responsible, courteous, timely and professional services you received. We appreciate your recommendation, your business and look forward to future opportunities to serve you.

March 23, 2022

I called in the morning and was very hapoy aboutgetting an appointment for the same day in the afternoon. Doreen is always super nice. Good service experience overall. Got oil change and windshield wiper f More

by Star 11 Management
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Mar 24, 2022 -

Buick GMC of North Miami responded

Thank you Star 11 Management for this 5-star review of your recent experience with our Service Department when you were given a same day appointment and Doreen provided a good overall experience. Your recommendation and your business are very much appreciated!

March 22, 2022

I would NOT RECOMMEND this place to anyone, Unprofessional, Do Not follow up on Details. Bait and Switch. More

by ILBZNYA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ofek Hayut, Austin Lorenz
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Mar 24, 2022 -

Buick GMC of North Miami responded

Hello ILBZNYA and thank you for sharing your concerns with us. Our goal is always to provide the best services possible to all our customers and we apologize that we did not meet your expectations during this visit. Customer feedback, good or bad, is always welcome and helps us improve the services we provide. I am interested in further exploring the specifics of your visit that resulted in this review. Please contact me if you are interested. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

March 17, 2022

I didn't have an appointment but I was taken care of and was pleased. More

by robertsoncb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Weiss
Report | Print
Mar 18, 2022 -

Buick GMC of North Miami responded

Thank you robertsoncb for taking the time to provide this 5-star review of your recent visit to our Service Department when you were pleased that your vehicle was taken care of without having an appointment. Your recommendation and your business are much appreciated!

March 17, 2022

No full correct information when buying a car. No strong knowledge about options to fine a happy customer deal. No good solutions after. No manager supervised the transaction after to avoid mistak More

by ariel1469
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Key
Report | Print
Mar 18, 2022 -

Buick GMC of North Miami responded

Hello ariel1469 and thank you for taking the time to provide this review of your recent visit to our Sales Department. Our goal is to provide the best services possible to all our customers. Your feedback is welcome and will help us identify areas that may require additional emphasis or improvement and will be given serious consideration. I am available to further discuss your experience if you are interested in doing so. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Mar 18, 2022 -

ariel1469 responded

Hello Sr, the car I bought, nobody explain me dont have the normal and standard option that my old Sierra SLT 1500, have it before, and when see it that, dont give me any options, even when I try to pay to add that on my new car. Those details should be explain it and show it at moment of the sale, now Im driving a car not happy at all, even when I paid a lot for it, I was asking to return it, to buy another whit those options and pay more of course, but even in that, was complicate, cause was explained the manager dont take it back my car, or will be only like an used trading old car, where I loose a lot of money, even when my bought was only one day ago. Not fair. All dealer Im asking, explain me those details should be explain me in the beginning. I was ready to buy this car until arrive the new 2022 september models, to change it again, but now I will loose even more money on the trade. Im not happy whit this sale, or the way that dont give us any solution. Thank you

Mar 18, 2022 -

ariel1469 responded

I was found that the car dont have the normal driver safe packed that usually come included in all the Denali packed trim, even my old STL have it, now I dont feel I upgrade a car, I feel I down it. The other premium or prefered packed I understand, cause are extras and more expensive in all the dealers can be see it, but the normal sensors driver should be included or explain well when its not. Even the parts department said ther that they dont it for me, at any time or any dates. I cant not recommend this dealer whit this situation, or buying again, until I feel the dealer try to undrstand me and help me, thank you.

March 17, 2022

Dealership was clean and staff were courteous and professional. Felt at ease at this Dealership. More

by Darryl Dorsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofek Hayut, Jimmy Tsegga
Report | Print
Mar 18, 2022 -

Buick GMC of North Miami responded

Thank you Darryl for this 5-star review and for letting us know that the staff were courteous and professional and the establishment was clean. We appreciate your recommendation and your business!

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