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Buick GMC of North Miami

Miami Gardens, FL

4.4
691 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 691 reviews

December 26, 2021

Muy buena atencion al cliente, estoy muy satisfecho. El carro esta funcionando de maravilla. Asombrozo More

by EPENALVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Torres
Dec 27, 2021 -

Buick GMC of North Miami responded

Gracias EPENALVER por esta revisión de su reciente visita a nuestro departamento de ventas y por los excelentes comentarios sobre el buen servicio al cliente que ha recibido. Agradecemos sus comentarios, le felicitamos por su compra y esperamos poder volver a servirle en el futuro.

December 25, 2021

Had to go back 2x fir same probkem iffered to charge 12 to replace remote battery..highway robbe4y. More

by Bestmoma18
Recommend Dealer
No
Employees Worked With
Dont knkw names
Dec 27, 2021 -

Buick GMC of North Miami responded

Hello Bestmoma18 for this review of your recent visit to our Service Department. We strive to provide the best services possible to all our customers and apologize that your visit was not a positive one. I would like to connect with you to further explore the specifics of this visit if you are interested in doing so and look forward to hearing from you so we can work together to resolve your concerns promptly. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 23, 2021

Had a very pleasant experience during my recent lease buyout. The entire staff was quite accommodating. More

by JONESCC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Iannella, Michael Angus
Dec 27, 2021 -

Buick GMC of North Miami responded

Thank you JONESCC for this 5-star review of your experience with our quite accommodating staff during your recent lease buyout experience! We appreciate your business and look forward to seeing you again!

December 22, 2021

Lehman great place to take your car for service. Friendly people professional and great costumer More

by MARIAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner
Dec 27, 2021 -

Buick GMC of North Miami responded

Thank you MARIAMA for this great review of the friendly, professional people and great customer service provided during your recent visit to our Service Department!

December 21, 2021

Employees and staff are very friendly and courteous and punctual and have no hesitation in referring friends or family member to your business . More

by PAULAH55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Dec 27, 2021 -

Buick GMC of North Miami responded

Thank you PAULAH55 for this review and for letting us know that the employees and staff wee very friendly, courteous and punctual during your recent visit to our Service Department. We appreciate your recommendation, your business and look forward to seeing you next time!

December 16, 2021

“ Great Experience! ”Great buying experience. Great cars “ Great Experience! ” Great buying experience. Great cars with rare features. I would definitely go back for my next car. More

by Aned Hidalgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn , William Key, Shawn Sullivan
Dec 18, 2021 -

Buick GMC of North Miami responded

Thank you Aned for a 5-star review of your recent purchasing experience with our dealership! Congratulations on your new car!

December 13, 2021

Convenient location and great service. Short wait times and very thorough while explaining the services More

by BIMINIFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner reyes
Dec 18, 2021 -

Buick GMC of North Miami responded

Thank you BIINIFISH for this 5-star review of the short wait times and very thorough services you've received from our Service Department. We appreciate your recommendation and your business!

December 13, 2021

Great dealership, prompt, up front honest and respectful. Look forward to buying my next car at Lehman dealership More

by Key7337
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Blount, William Key, Jimmy Tsegga
Dec 18, 2021 -

Buick GMC of North Miami responded

Thank you Key7337 for this 5-star review of the services provided by our Sales Department and for letting us know that we have a great dealership that is prompt, upfront honest and respectful. We appreciate your recommendation and your business!

December 10, 2021

Excelente servicio proporcionado por Estefania Adaro,,,Gracias Estefania por tu Excelente servicio y trabajo, saludo More

by JB.USA.1931
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Bermudez, Lazaro Rodriguez, Oscar Torres
Dec 18, 2021 -

Buick GMC of North Miami responded

Hola JB. USA.1931 para esta revisión de 5 estrellas de su reciente visita a nuestro Departamento de Servicio. ¡Apreciamos su negocio!

December 08, 2021

Reps do not follow up with you- they were supposed to order some parts and never got back with me to when part will come in. More

by MAY690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service - Estefania
Dec 09, 2021 -

Buick GMC of North Miami responded

Hello May690 and thank you for providing this feedback about your recent experience with our Service Department. We apologize that you did not receive updates on your parts order nor were you notified when the part arrived. I will be coordinating with our Parts Department to determine what caused the breakdown in the communication process so immediate action can be taken to rectify this problem and to ensure that it does not continue. I am available to further discuss your concerns if you are interested in doing so. Thanks again for sharing this information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Dec 10, 2021 -

MAY690 responded

Hello, I still haven’t received the part that order! Can you please follow up. Thank you!

Dec 10, 2021 -

Buick GMC of North Miami responded

Thank you MAY690 for this response. I will be contacting our Parts Department and asking them to follow-up on your order and provide an update to you as soon as possible. Please allow me to also mention that we, along with many other businesses, are experiencing delays due to supply chain issues. We do want you to know that we appreciate your patience and your business and will do everything we can to resolve this issue. I also encourage you to continue your communication with me if you have any other questions or need any additional information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

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