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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
702 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 702 reviews

December 08, 2021

Reps do not follow up with you- they were supposed to order some parts and never got back with me to when part will come in. More

by MAY690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service - Estefania
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Dec 09, 2021 -

Buick GMC of North Miami responded

Hello May690 and thank you for providing this feedback about your recent experience with our Service Department. We apologize that you did not receive updates on your parts order nor were you notified when the part arrived. I will be coordinating with our Parts Department to determine what caused the breakdown in the communication process so immediate action can be taken to rectify this problem and to ensure that it does not continue. I am available to further discuss your concerns if you are interested in doing so. Thanks again for sharing this information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Dec 10, 2021 -

MAY690 responded

Hello, I still haven’t received the part that order! Can you please follow up. Thank you!

Dec 10, 2021 -

Buick GMC of North Miami responded

Thank you MAY690 for this response. I will be contacting our Parts Department and asking them to follow-up on your order and provide an update to you as soon as possible. Please allow me to also mention that we, along with many other businesses, are experiencing delays due to supply chain issues. We do want you to know that we appreciate your patience and your business and will do everything we can to resolve this issue. I also encourage you to continue your communication with me if you have any other questions or need any additional information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 08, 2021

Happy with the service for on my car as always. Very friendly staff. I would definitely recommend Lehman More

by bravaguy1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Knittel, Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
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Dec 18, 2021 -

Buick GMC of North Miami responded

Thank you bravaguy1954 for letting us know that you always receive great service from the friendly staff in our Service Department. We appreciate your review, your recommendation and your business!

December 06, 2021

Great service with a smile,every time I come for a service check am told how long and what’s wrong,been going to this dealership since 2007 and never had a problem More

by larrrys0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Wayne Blount
Report | Print
Dec 06, 2021 -

Buick GMC of North Miami responded

Thank you larrrys0 for this 5-star review of the great service you've received over the past years since 2007 with zero problems. We greatly appreciate your loyalty and your business!

December 04, 2021

Beware of this dealership!They forged a signature.Ofek Beware of this dealership! They forged a signature. Ofek ,elio, Jerry, after buying 5 cars this year they stole money from me on a deal I Will not r More

by jaysmovers2020
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ofek Hayut, Shawn Sullivan, Jeffrey Felder
Report | Print
Dec 06, 2021 -

Buick GMC of North Miami responded

Hello jaysmovers2020 and thank you for making us aware of your concerns. We have a stellar reputation for honesty, integrity and transparency. I am very concerned about the information contained in your review and would like to connect with you directly to discuss your concerns. I look forward to hearing from you at your earliest convenience. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 01, 2021

Excellent first time experience with Lehman. My service consultant, Abner Reyes, was efficient and courteous. More

by DRGCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner Reyes
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Dec 02, 2021 -

Buick GMC of North Miami responded

Thank you DRGCOHEN for this 5-star feedback about your excellent first time experience with our dealership and with your service consultant, Abner Reyes, who was efficient and courteous. Your recommendation and your business are very important to us.

December 01, 2021

Every one was great an the service was top notch also a great help with what needed to be done More

by WADL5126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyna Stewart
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Dec 02, 2021 -

Buick GMC of North Miami responded

Thank you WADL5126 for a 5-star review of your recent visit to our Service Department where you received top-notch service from our great staff! We appreciate your business and your recommendation.

December 01, 2021

Excellent service as always thank you so much! I was able to get an appointment for an oil change the same morning I called. More

by zighelsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
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Dec 02, 2021 -

Buick GMC of North Miami responded

Hello zighelsd for a 5-star review of your recent visit to our Service Department where you received excellent service!

November 30, 2021

Professional, friendly, responsive and efficient! This is my fifth car from Lehman. Wouldn’t go anywhere else! More

by ILFERNANDEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofek Hayut, Jimmy Tsegga
Report | Print
Dec 02, 2021 -

Buick GMC of North Miami responded

Thank you ILFERNANDEZ for your loyalty and for this 5-star feedback about the professional, friendly, responsive and efficient service you received during your recent visit. We are happy to have you as our customer, value your feedback and look forward to seeing you again in the future! Congratulations on your purchase!

November 30, 2021

Muy buen servicio muy amables los recomiendo 100% muchas gracias por su ayuda y calidad More

by eduyn.brito
Recommend Dealer
Yes
Employees Worked With
William Key, Shawn Sullivan
Report | Print
Dec 02, 2021 -

Buick GMC of North Miami responded

Gracias eduyn.brito por esta revisión de cinco estrellas de su visita reciente. ¡Agradecemos tu recomendación y tu negocio!

November 27, 2021

Everybody I came in contact with worked together to give the best deal they could to get the job done . William Lehman is a very Professional Dealership. I would like to Thank everyone for a great job. Espe More

by Ckerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Key, Julius Iannella, Alejandro Bermudez, Michael Angus
Report | Print
Nov 27, 2021 -

Buick GMC of North Miami responded

Hello Ckerr and thank you for a 5-star review of your recent purchasing experience with our Sales Representative, Julius Iannella, who did a great job! Your recommendation and your business are very important to us!

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