
Buick GMC of North Miami
Miami Gardens, FL
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Super reliable, I love this dealership and their service is amazing. They truly care about their customers! I feel confident about my purchase and they have reassured me of the car and the history of the us is amazing. They truly care about their customers! I feel confident about my purchase and they have reassured me of the car and the history of the used vehicle. Great people! More
Service department is grossly incompetent. DO NOT HAVE YOUR CAR REPAIRED HERE!!! Took my 2016 GMC in for a common repair. It was returned in far worse condition. They told me to bring it in DO NOT HAVE YOUR CAR REPAIRED HERE!!! Took my 2016 GMC in for a common repair. It was returned in far worse condition. They told me to bring it in last Thursday so they can run additional diagnostics on Friday. Never heard from anyone on Friday so I walked in for a status report in person. That visit was fruitless. My vehicle sat on the lot over the weekend. Finally, without any prior communication, I get a $6000 estimate TEXT for ADDITIONAL repairs on Monday. Repairs that should have been done the first time. Every time I called the service department to inquire about the text, everything was “not available”; I even asked for the general manager and still no one was available. Finally, on Tuesday, I advocated for a refund expeditiously because my vehicle was never actually repaired the first. I had to pay for a 3rd tow to different shop. Not knowing anything about my situation, their diagnostics confirmed that nothing was ever done to repair my vehicle at this service department. The new shop is charging me a quarter of the cost this service department tried to squeeze out me and I’m confident they’ll get it right. More
My salesman Ricardo Saint Sume was excellent as usual. This is the third vehicle I get from him he goes above and beyond to help me. Management and finance were very courteous. But PDI and or detailin This is the third vehicle I get from him he goes above and beyond to help me. Management and finance were very courteous. But PDI and or detailing dropped the ball they can do a much better job. That's why I gave them 4 stars. More
I have been going to this dealership since I purchase my car. I am satisfied with their service and have no complaints thus far. I mostly dealth with Doreen, who is friendly and approachable and always ke car. I am satisfied with their service and have no complaints thus far. I mostly dealth with Doreen, who is friendly and approachable and always keep my abreast of what's going on with my vehicle. More
Service was great. Wait time was not! Entered at 12:15. LEFT at 6:15. Left hand apparently doesn't know what the right hand is doing. Waiting is fine. Unnecessary Wait Wait time was not! Entered at 12:15. LEFT at 6:15. Left hand apparently doesn't know what the right hand is doing. Waiting is fine. Unnecessary Waiting unnecessarily is extremely selfish! More