Buick GMC of North Miami

Never seen before, I went there to lease my car, and I was in and out in hour like Ricardo promised me. Very smooth transactions. Excellent customer service, now my family and I have a salesman for life was in and out in hour like Ricardo promised me. Very smooth transactions. Excellent customer service, now my family and I have a salesman for life More

Professional, fair and to the point. They listen to the needs and wants of the customer. They listen to the needs and wants of the customer. More

Great service , great buying experience. Will definitely recommend to anyone interested in a car ! Thank you for helping me buy my dream Truck ! Shazammm made it happen ( Sam ) is the best Will definitely recommend to anyone interested in a car ! Thank you for helping me buy my dream Truck ! Shazammm made it happen ( Sam ) is the best More

Ricardo was amazing,professional and the whole team spent hours make my deal happened. Great customer experience hours make my deal happened. Great customer experience More

Great, great super easy nice people fantastic very cool place, happy birthday and good job place, happy birthday and good job More

We had a great experience buy our new GMC the sale rep Jimmy was the best must go Jimmy was the best must go More

If I could give O stars, I would! I purchased a used car a month ago with a promise that it had received maintenance. Additionally, I was told that if I didn't like the car, I could r I purchased a used car a month ago with a promise that it had received maintenance. Additionally, I was told that if I didn't like the car, I could return it within 5 days or 500 miles. I tried to return it, called many times, but received no response. I went to the dealer, and they promised to get back to me, but they never did. The customer service is terrible. I decided to keep the car, but I discovered it hadn't received any check-up. During the purchase, I bought an extra warranty for bumper-to-bumper coverage and wheel and tire protection. Unfortunately, I trusted the financial guy and believed the maintenance protection was added. To my surprise, he added the tire and wheels coverage but did not add the most important package. For the past two weeks, I have been trying to get information about the package, but there has been no response. Now, I have a car for which I cannot request warranty coverage, and they are ignoring my requests for information about a package that cost me over $5,000. I have bought many cars, but this is by far the worst place I have ever visited! If you care about your things, do not go to this place. Poor service! I received a response to reply to the dealer after a week: Worst experience ever. I wrote a complaint about O all the issues and lack of communication in a Google review. They sent me a standard reply and provided the contact information for Mr. Ray (rayrodriguez@lithia.com). l sent all the details about the issues five days ago, but to my surprise, or perhaps not, I have received zero replies from this dealer. If they can't resolve or reply to a customer, my recommendation is to run away. This is the worst dealer l've ever purchased a car from in my last 20 car purchases. Please find better customer service; you and your money deserve it. If you want to solve my problem, you have my phone and email. Actually, after many messages sent to Mr. Dayron, it's pretty clear that you have all the information. More

Ricardo Saint is the best salesman I’ve ever encountered. This was the best car buying experience I’ve ever had & this my 5th time buying a car. The staff were friendly & the customer service was great!! This was the best car buying experience I’ve ever had & this my 5th time buying a car. The staff were friendly & the customer service was great!! More

I could not resist the technology & how well made & design the New GMC Sierra looks like , very impressed with the product & great lease programs ! design the New GMC Sierra looks like , very impressed with the product & great lease programs ! More

Was very Helpful with solving My problem, not knowing at the time they was having computer problems with verifying my Warranty. the time they was having computer problems with verifying my Warranty. More