Burdick BMW
Cicero, NY
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115 Reviews of Burdick BMW
No pressure, no hassle I had a great experience working with Aaron. The process took several months because I was doing a lot of shopping around comparing prices and other b I had a great experience working with Aaron. The process took several months because I was doing a lot of shopping around comparing prices and other brands. But I never felt pressured. Aaron just pleasantly stood by, ready to answer questions. He is knowledgeable about the intricacies of BMWs - performance, handling and technology. Purchase day went smoothly. More
Warranty service Everyone in the service dept is a pleasure to work with. They are very accommodating to get you scheduled on a timely manner with various types of app Everyone in the service dept is a pleasure to work with. They are very accommodating to get you scheduled on a timely manner with various types of appts available (wait, loaner, half day loaner), And I really appreciate them washing my car !! Thank you !! :) More
New purchase This was probably the best buying experience I have ever had. I always dread the experience of purchasing a new vehicle as I feel they are not always This was probably the best buying experience I have ever had. I always dread the experience of purchasing a new vehicle as I feel they are not always being honest and it irritates me. Alex and I had great negotiations and the deal seemed so good that I had to change my original plan. Also, Alex kept me appraised of each step that was happening with the preparations,even tracking me down at a local restaurant to ask a question rather than delaying and waiting until I got back. They completed all the paperwork and prep on the vehicle in 90 minutes and there was even a glitch in the paperwork on my trade- in. I live 2 1/2 hour drive from Burdick BMW and they were able to get me on my way in record time,with little hassle, and NO hard sell. I was very impressed by the whole process, Alex was excellent to deal with and I have already recommended Alex and Burdick BMW to two friends. More
Great service work! I bring my 2012 M3 here for service routinely and always deal with Chris Burkhart. He's knowledgable, prompt, and really easy to work with. Never have I bring my 2012 M3 here for service routinely and always deal with Chris Burkhart. He's knowledgable, prompt, and really easy to work with. Never have a complaint, always get what I need, looks out for me and my car every time. I'll continue to bring Chris my work, and would recommend him and the Burdick BMW for anyone's Service needs. More
Great Service! Brought my 435 Convertible in for service and front end noise. The service department found a bad wheel bearing and performed the scheduled service q Brought my 435 Convertible in for service and front end noise. The service department found a bad wheel bearing and performed the scheduled service quickly and communication was excellent as the part had to be ordered in. Thank you again! More
Overall a great experience. I was a 6 time Mercedes Benz customer and decide to buy a BMW after becoming disenchanted with MB lack of loyalty. The experience was reasonably easy I was a 6 time Mercedes Benz customer and decide to buy a BMW after becoming disenchanted with MB lack of loyalty. The experience was reasonably easy and pleasant. I hope that I'm 3 years,I will decide to stay with BMW. More
Feedback on previous experience So i posted back in July regarding the experience I had over at Burdick BMW. However, I do have to give credit where it is deserved. Another service m So i posted back in July regarding the experience I had over at Burdick BMW. However, I do have to give credit where it is deserved. Another service manager by the name of Dave Labarge reached out to me and expressed his concerns on readdressing my experience. He was about to do more than just revisit my issue that I had. His definitely when above and beyond with taking care of my vehicle and ensuring that I left a happy customer. Mistakes happens definitely but I did wanted to reach out and thank him. More
Making driving fun My new 4 series is high quality. Care was taken with every detail. The dealer is great to do business with. My car was ready & paperwork was organized My new 4 series is high quality. Care was taken with every detail. The dealer is great to do business with. My car was ready & paperwork was organized. The lesson on features was excellent. More
Great experience Ordering process was quick and easy. Delivery was very informative and enjoyable. Would recommend this dealership to all. Always greeted coming into Ordering process was quick and easy. Delivery was very informative and enjoyable. Would recommend this dealership to all. Always greeted coming into the showroom and helpful staff More
Wonderful experience in car buying This is my first time buying a BMW.... the entire experience was awesome. Joe Ianotta is the best... he explained everything so well and kept me inf This is my first time buying a BMW.... the entire experience was awesome. Joe Ianotta is the best... he explained everything so well and kept me informed throughout the entire process.... I cannot say enough good things about him... I like be my BMW 430xi convertible!!!! More