Burien Toyota

Burien Toyota - two thumbs up ! I did some homework on the specific vehicle I wanted that was on their lot. We checked the vehicle over, took a test drive and didn't find any issues. I did some homework on the specific vehicle I wanted that was on their lot. We checked the vehicle over, took a test drive and didn't find any issues. I had a dollar figure in my head that I wanted to pay and after some negotiating we came to figure I was agreeable with. It was simply filling out paperwork after that. It was my first time buying from a dealer and it was less of a hassle than I had anticipated. More

Great sales service at Burien Toyota Bought a great 4Runner here! Dawnell and Kelly were awesome to work with. Made me feel like a valued customer and treated me with respect. Also were g Bought a great 4Runner here! Dawnell and Kelly were awesome to work with. Made me feel like a valued customer and treated me with respect. Also were great to work with on competitive pricing. More

Amazing service This Toyota dealer is one of the best I have ever been to. Lee was the one helping my husband and I and he is very understanding. He made sure we knew This Toyota dealer is one of the best I have ever been to. Lee was the one helping my husband and I and he is very understanding. He made sure we knew he was going to help us find what we wanted and he did. Thank you Lee and the rest of the Burien Toyota dealer! WE HIGHLY RECOMMEND! More

Very pleased Excellent service. We are very pleased with our 2017 Yaris IA. The car was nicely priced and prepared for us to pickup at the agreed upon time. Excellent service. We are very pleased with our 2017 Yaris IA. The car was nicely priced and prepared for us to pickup at the agreed upon time. More

Steve Nordbye is the Bes! Steve Nordbye is an excellent service representative at Burien Toyota. He always greets me with a smile and explains my car repair needs thoroughly a Steve Nordbye is an excellent service representative at Burien Toyota. He always greets me with a smile and explains my car repair needs thoroughly and clearly. Zach is also good at being friendly and explaining my car needs. I always get good service from the technicians too. Ana in the payment department always is friendly, smiles and teaches me how to make my payment. Burien Toyota is a five star service department! More

Appreciate the service They you for the pleasant service from the sales floor. Never pushy which allowed me to purchase the vehicle on my own timeline. Once I purchased th They you for the pleasant service from the sales floor. Never pushy which allowed me to purchase the vehicle on my own timeline. Once I purchased the vehicle, we decided we wanted the upgraded model. The dealership never hesitated to rework the paperwork and get us in the car we wanted long term. Thank You!!! My only knock is a repeat issue I experienced when I previously purchased a vehicle from this dealership. Both times I purchased floor mats, however since the service department was closed, they were not available at the time the vehicle was driven off the lot. Both times after a couple of days I had to contact the dealership regarding the mats and the service department was unaware of the purchase. They had to pull up records to verify the purchase. Something VERY minor, but has been my only recommendation to the dealership to improve for their customer service. More

Good customer service but poor maintenance plan Everything was great except my vehicle wasn't getting a free oil change at 5k mile or 6 months interval as I was told by the salesman. Everything was great except my vehicle wasn't getting a free oil change at 5k mile or 6 months interval as I was told by the salesman. More

Friendly, efficient, and affordable service. Everyone was very nice and my wait time was as expected. I also like knowing the probably timeline for the next big expense, so it was nic e service. Everyone was very nice and my wait time was as expected. I also like knowing the probably timeline for the next big expense, so it was nic e to learn that brake pads would be needing replacement in the next service or two. More

Great service Great overall customer service to find the vehicle and options I was looking for. Justin was very friendly and great conversation on making me feel he Great overall customer service to find the vehicle and options I was looking for. Justin was very friendly and great conversation on making me feel heard and welcomed. More

False Service Claims Brought car in for recall repair. They did a multi point inspection found that my timing casket cover was broken , I needed a 4 cyl tune up and trans Brought car in for recall repair. They did a multi point inspection found that my timing casket cover was broken , I needed a 4 cyl tune up and transmission fluid change. The price they quoted me for the maintenance was 2500 dollars. Took it two independent car maintenance business they there was no problem with timing casket or cover and I did not need a tune up or transmission fluid change. Reason why dealerships have a bad reputation. More