Burleson Honda
Burleson, TX
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793 Reviews of Burleson Honda
They worked on car and took it to McDonalds and pickup order then proceeded to keep it running while they enjoyed meal in it. Had it for week did not even fix one of the issues right. When driving in it a order then proceeded to keep it running while they enjoyed meal in it. Had it for week did not even fix one of the issues right. When driving in it act like they were going to hit another coworker. Along with some other things. Showed my frustration when I brought up everything found on dash cam. Did not receive any follow up or sorry except for day I brought it in to fix issue that was not fixed. Plus wasting my gas and them to tell me to put gas in service car after their mess up and things they did. Like no. Plus gave it worker that I told them not to when car was brought back to them. More
The car experience was fine until I got to a finance manager name Kirby Jackson. He is a crook and lies on the paperwork. He says he is going to fix it then months later my finance company has not recei manager name Kirby Jackson. He is a crook and lies on the paperwork. He says he is going to fix it then months later my finance company has not received the paperwork and I have not got the refund it states I should have got on the paperwork. Then when he finally did send the paperwork it had the wrong dates on it so he could be sure to get his cut before everything was pushed through. DO NOT DO ANY BUSINESS WITH HIM!! ASK FOR SOMEONE ELSE@@ More
They went above and beyond with my new car they truly have the best customer service ever! They helped me out with my payments and found me the perfect car that I wanted! have the best customer service ever! They helped me out with my payments and found me the perfect car that I wanted! More
Being in the car business for over a decade like I was, I’ll admit I’m probably not the easiest customer. However, when my wife decided on a vehicle that wasn’t available in our local market, we had to go I’ll admit I’m probably not the easiest customer. However, when my wife decided on a vehicle that wasn’t available in our local market, we had to go out of town. I can genuinely say that our salesman Robert Watson and the rest of the crew at Burleson Honda made it a completely seamless process to purchase from 2 hours away. Not sure when we’ll be in the market again but Robert and Burleson Honda will be our first call. More
It was fast process and I love doing business with them! My sales person was very good at her job and made sure we were comfortable and okay at all times. My sales person was very good at her job and made sure we were comfortable and okay at all times. More
I get my car serviced here. Nice dealer and nice people. A week later I was looking at my normal service receipt and noticed I paid to replace an engine air filter $74.95 on a H Nice dealer and nice people. A week later I was looking at my normal service receipt and noticed I paid to replace an engine air filter $74.95 on a Honda Accord. I should have bought one off Amazon for $11.00. Was going to look at getting tires there for my car - but after seeing this - no thank you. More
Came in to look at a used car yesterday for cash, manager heard my situation and came out with a car he thought would fit me perfectly sounds good right? Except I had seen this car online, and they were aski heard my situation and came out with a car he thought would fit me perfectly sounds good right? Except I had seen this car online, and they were asking $7k over the normal asking price for a regular used 2017 Honda Accord. Do not give these conmen your money, especially if you are paying in cash. They will waste your time and spit directly in your face for trying to get a deal that is worth your money. I wasted three hours at this dealership begging them to give me a price, yet it seems all they care about at the end of the day is screwing you over to the best of their ability. I left directly after they came out with that price, try starting negotiations with a price that makes logical sense! Hope this helps! More
Buyers beware. inquired about jeep in morning. came and test drove. salesman said he’d do whatever he could to make a deal. sales manager came and said they F inquired about jeep in morning. came and test drove. salesman said he’d do whatever he could to make a deal. sales manager came and said they FORGOT to add 7000 in tires and wheels. General manager did nothing. Price was posted online. Beware of these terrible practices. More
BEWARE: Do not do business with Burleson Honda. Their advertised slogan is "their name has become synonymous with honesty and integrity," but nothing could be farther from the truth. We inquired Their advertised slogan is "their name has become synonymous with honesty and integrity," but nothing could be farther from the truth. We inquired about a Ridgeline in the morning, and when we arrived later that day, the price had "magically" increased. When we asked them to honor the original price, which I have screenshots of, the manager Kevin not only refused but also insisted on adding a $2,000 fee for "getting the vehicle ready." Kevin said they can change pricing at their discretion and that what the ad says doesn't matter. Who owns this business? I would suggest changing your marketing strategy and sending Kevin to management training. My $40,000 will go to someone who stands by honesty and integrity. More


