
Burleson Honda
Burleson, TX
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791 Reviews of Burleson Honda
2 new cars wonderful experience We had to buy 2 cars for our twin daughters and Tim And the entire staff were wonderful! Best car buying experience we have ever had! Will defiantly We had to buy 2 cars for our twin daughters and Tim And the entire staff were wonderful! Best car buying experience we have ever had! Will defiantly recommend them to everyone! More
Excellent Service Every visit to the Honda of Burleson, I have been satisfied with every single thing that the employees have done for me. Great deal, friendly, everyth Every visit to the Honda of Burleson, I have been satisfied with every single thing that the employees have done for me. Great deal, friendly, everything is clear, smooth and fast. More
Visits are always met with professionalism and courteousnes. Every visit has been met with professionalism and courteousness and done in a timely manner . Zack my salesperson followed up with me and kept me in Every visit has been met with professionalism and courteousness and done in a timely manner . Zack my salesperson followed up with me and kept me informed about the status of my vehicle More
So smooth and easy. It was incredible. Everyone I worked with made this process so easy and smooth. I got great deal, can't ask for anything more. I definitely am gonna recommend people to Everyone I worked with made this process so easy and smooth. I got great deal, can't ask for anything more. I definitely am gonna recommend people to this dealership. More
Very good service We received very good and timely service, Donald was extremely helpful and kept us informed. Overall, a good experience. The price was quite reasona We received very good and timely service, Donald was extremely helpful and kept us informed. Overall, a good experience. The price was quite reasonable as compared to other dealerships. More
Excellent Don was friendly and explained what types of service my car needed. He made sure to let me know if there anything else additional that needed attentio Don was friendly and explained what types of service my car needed. He made sure to let me know if there anything else additional that needed attention before it was done. He kindly was there when I checked out and went over my report card of my card. Very professional. More
Repeat Customer I purchased a new 2016 Honda Civic from Honda of Burleson last year. I was drawn to the dealership through the internet sales department and the prici I purchased a new 2016 Honda Civic from Honda of Burleson last year. I was drawn to the dealership through the internet sales department and the pricing. The purchase was quick and straight forward. After putting over 20k on my first purchase I stopped in to see if I could make a fair trade into a 2017 Honda Civic. I worked with Paul Lane and let him know what it would take to make the deal. I was offered a better than average trade value on my car and and a reasonable price on the new one. The finance department was also professional and very quick. I have purchased new and used vehicles dozens of times from dealerships. This is the first time I have ever been a repeat customer. Chances are good that I will be back for the next deal. More
Poor Customer Treatment Absolutely terrible dealership. Their finance department is really horrible. After purchasing a new Honda Pilot, my wife and I had to wait over two Absolutely terrible dealership. Their finance department is really horrible. After purchasing a new Honda Pilot, my wife and I had to wait over two hours for closing to sign papers (and we had an appointment). This dealership advertises lifetime warranty on powertrain for all new car purchases. However at closing, the finance person tried to get us to sign a document stating our new Honda Pilot was excluded from the powertrain warranty. When asked why, were told that the manager stated we were given too good of a deal on the purchase. Customer service after the sale is also pitiful. Once they sell you a car, there is no support. We were not even introduced to anyone in the service department nor offered any incentives to bring the Pilot back for service. In fact, no one even said "thank you" for our $40,000 purchase. The dealership offered me a price on my trade-in and then lowered the offer, stating it could not be sold on the lot but would have to be taken to auction because of a slight repair where a dog ran into the fender. When I went back to the dealership for a service issue, my trade-in was on their used car lot for sale (and after talking to a friend of mine this dealership told them the same thing about their car). Trust me, go somewhere else! More
Great Experience I needed a new car FAST! Paul Lane helped me and went the extra mile to get me in the car I wanted! I needed my new car for a weekend work trip that w I needed a new car FAST! Paul Lane helped me and went the extra mile to get me in the car I wanted! I needed my new car for a weekend work trip that was already planned. I went in, told him what I wanted and he found it a couple hours away! He was able to pull that car and have it for me first thing in the morning ready to go! There is nothing that could have been done to make my experience any better. Great service all around! More
Quick oil change I brought my Oddessy in for an oil change and was very please to back on the road in under an hour. My service advisor Aaron Varela handled everything I brought my Oddessy in for an oil change and was very please to back on the road in under an hour. My service advisor Aaron Varela handled everything wonderfully. He significantly exceeded my expectations. More