Burleson Honda

I am a very diffcult person to work with in the sense I know what I want and I dont settle. I feel that Dean and Rick are the reason why I was able to buy this new car. THANKS guys you are the best. know what I want and I dont settle. I feel that Dean and Rick are the reason why I was able to buy this new car. THANKS guys you are the best. More

David was very helpful in helping my wife and I both get a 2010 Dodge Caravan each, which we are very pleased with. We found the service department very good also. We were also pleased with our financial ma a 2010 Dodge Caravan each, which we are very pleased with. We found the service department very good also. We were also pleased with our financial manager, Chris. Thanks so much to everyone! More

From the moment we arrived at the dealership we the handled with the ulimate in friendliness. The lady at the reception desk, Chris Yates, Francisco Ramirez and the gentleman in the finance office were handled with the ulimate in friendliness. The lady at the reception desk, Chris Yates, Francisco Ramirez and the gentleman in the finance office were cordial, helpful and attentive to our needs. Twice we were brought cups of cold water without havibg to request it. Our comfort was looked after at every point in the visit. The price was good by comparison to other dealers with whom we sought to make a deal. I did not rate the price as great because I did not consider it to be at that level considering no trade-in was involved. I did think the time needed to complete the process was a bit lengthy given that there was no haggling over price. I do think Chris was trying to move things along and still do justice to the orientation to the vehicle. We arrived at the showroom just prior to 3:00 PM and I left with the car about 7:45 PM. Given the complicated nature of these modern cars some thought might be given to a more automated orientation or a scheduled session at another time. Our experience was such that I would definitely recommend the dealership and Chris to my friends and family. More

My dad and I were very pleased by the service at Honda of Burleson not like Lynn Smith Chevrolet of Burleson were the sales people are very persistent and push you to buy a car. I liked Angela because she wa Burleson not like Lynn Smith Chevrolet of Burleson were the sales people are very persistent and push you to buy a car. I liked Angela because she was patient with my dad, he always gives people a hard time when he is buying something. The process of financing took a very long time because they were trying to get us a good interest and payment, Angela always kept us informed of every process, she even entertained my daughter In the play room. I am very happy with my car I love it ... Thanks for the good service and I recommend Angela she is so sweet and patient with difficult customers like my dad. Thanks Honda of Burleson ! More

On February 1st, 2012, we purchased a pre-owned 2009 Mitsubishi from Fern for cash. It was a great car, a great experience, and Fern was everything we hoped for in a salesman. All of our questions were Mitsubishi from Fern for cash. It was a great car, a great experience, and Fern was everything we hoped for in a salesman. All of our questions were answered (and we had some good ones!), we were treated with respect, all staff members that we dealt with were helpful and courteous, and the car has met all of our expectations. We bought a certified pre-owned wityh remaining factory warranty plus Honda of Burleson's Lifetime Warranty. I don't expect any unpleasant surprises with this car. We would highly recommend Fern and Honda of Burleson to any and all of our friends. We have also dealt with the service department on two occasions (routine maintenance and an inspection on another vehicle) and they were one of the most professional service departments we have ever dealt with, far superior to anything else in Johnson County. We were so pleased that, when another vehicle became available that met my needs, I returned to Fern and bought a second pre-owned vehicle. See my next review. Kathy & Bill McHenry More

This was by far the best car buying experience I have ever had! Anthony Darr was helpful, responsive, honest, informative, and went above and beyond with customer service. We purchased our car in the e ever had! Anthony Darr was helpful, responsive, honest, informative, and went above and beyond with customer service. We purchased our car in the evening, and even after the dealership was closing, Anthony still took the time to explain things about the car...even programmed my speed dial numbers and navigation system addresses! From the moment we walked in the door at Honda of Burleson, we were approached by friendly, non-aggressive staff offering assistance. Anthony listened to what i wanted and found the exact car I was looking for...... and stuck to the price quote I was promised. The finance guy, Dean Smith, was friendly and professional and found excellent financing. He offered add-ons, but was not aggressive or uncomfortably persistant when we declined. I love-love my new CRV and will buy my next car from Anthony at Honda of Burleson......even though there are many other dealers close to my home. More

Listened to my wants. He did not try to lead me to Listened to my wants. He did not try to lead me to something else. Made sure everything was right when the car was ready, helped with the Listened to my wants. He did not try to lead me to something else. Made sure everything was right when the car was ready, helped with the different setups in the new car. Introduced me to the service department. More

This is the second car we have bought from your dealership, both times we worked with Angela! She is awesome! She is knowledgeable about the cars and really listens to the needs and wants of her dealership, both times we worked with Angela! She is awesome! She is knowledgeable about the cars and really listens to the needs and wants of her customet. I appreciated that about her. We will recommend your dealership and Angela to any of our friends who are looking for a car! Thanks again. Kudos also to Dean in finance, he was also awesome to work with! More

I rated all fives's on this dealership because of Rick Simpson. Mr. Simpson was an excellent salesperson. Unlike some salespeople Mr. Simpson was not pushy and quite cordial. Mr. Simpson is an excellen Simpson. Mr. Simpson was an excellent salesperson. Unlike some salespeople Mr. Simpson was not pushy and quite cordial. Mr. Simpson is an excellent salesperson and is an asset to your dealership. Paul Skinner More

I came in and met with Rick Simpson on March 10th. I purchased a 2005 Honda Accord. The car wasn't ready that afternoon, so I came back on the 13th. Just two days later the car wouldn't start. I call purchased a 2005 Honda Accord. The car wasn't ready that afternoon, so I came back on the 13th. Just two days later the car wouldn't start. I called Rick that morning and he said he would have someone come out. As the day went on and I hadn't heard back from him I called and he said he was real busy and had a lot of appointments but he could come out after work. It wasn't until I called Shannon two days later that a tow truck was sent out to get the car. At that time I asked for a refund and he said no, it doesn't work that way. I was given a loaner car while they tried to fix my car. After a week, I called to check the status and Shannon said he was just fixing to call me (his standard response). When I came to pick up my car, I was told the problem with my car wasn't the car but rather the key so they had a new key cut for the car. I drove the car for two days and again on the third day, it wouldn't start. I called Shannon and he sent Rick out and he was visably not happy to be sent out here. Again my car was kept at the dealership for a week and again I had to initiate contact about the status of the car. This time I was told the issue was the ignition switch. I, again, drove the car for two days and again on the third day it wouldn't start. By now, this unreliable car had cost me time off work and missed doctor appointments. I called Shannon and he told me they were just I would just going to switch out my car for another comparable car. Several weeks passed before Shannon called and said he hasn't been able to find me another car. Finally after close to two months, I was finally going to get a refund. I wouldn't recommend this dealership to anyone. It seems like most, if not all, of the used cars have come from auctions which doesn't seem to be a good thing. More