Burleson Nissan

I purchased a 2023 Nissan Rogue from Clay Cooley in 2023, and while the vehicle itself has had its challenges, the service I received during a recent issue completely changed my experience for the better. Wh and while the vehicle itself has had its challenges, the service I received during a recent issue completely changed my experience for the better. When my car went out and the warranty couldn’t be located, I spent two weeks going back and forth without resolution. I finally told Brian in Service that I was done—but even in that moment, Brian remained patient, kind, and understanding. Then came the turning point: Mr. George Murry. He called me directly, asked what I needed, and before I could even finish explaining, he simply said, “I’ve got you.” I had never heard that level of confidence and care from a dealership before, and I’ll admit—I was genuinely impressed. He told me he wanted to make me a lifetime customer, and from that moment forward, he backed up every word. George called me back with updates, explained what he had already taken care of, and outlined what I needed to do next. He even asked if I needed a ride, and that’s when Mr. Bruno Estrada stepped in. Bruno picked me up, made sure I felt safe, and treated me with the same level of care and professionalism. When I arrived at the dealership, George had everything ready. He held thoughtful, caring conversation and made me feel valued—not rushed, not dismissed, but truly cared for. Then I met Mr. Antonio Caldwell in Finance. By this point, I felt like royalty. He was professional, personable, and attentive to my concerns—though honestly, I didn’t have many left because the team had already exceeded every expectation. He handled everything with ease, warmth, and a sense of fun that made the process enjoyable. The dealership was clean, welcoming, and staffed with people who clearly take pride in their work. George, Bruno, and Antonio are exceptional representatives of what an award‑winning company looks like. Their professionalism, kindness, and genuine care turned a frustrating situation into an experience my family and I will remember—and one that has earned our loyalty for years to come. More

Burleson Nissan made the car buying process easy from start to finish. The staff was friendly, professional, and truly cared about helping me find the right vehicle. The dealership was clean, the process start to finish. The staff was friendly, professional, and truly cared about helping me find the right vehicle. The dealership was clean, the process was smooth, and there was never any pressure. They answered all my questions and made sure I felt comfortable every step of the way. I would absolutely recommend Burleson Nissan to anyone looking for a great car buying experience. More

Jaime Reynoso was a great rep, making my Nissan Z purchase stress and hassle free. purchase stress and hassle free. More

Clarence has been awesome . He has help me with all my needs and went above what I would expect He has help me with all my needs and went above what I would expect More

I have visited this dearship newmerus times. I have asked the the sales person to contact me when they get a used white frontier instock.I have checked the site and seen they have had a few come I have asked the the sales person to contact me when they get a used white frontier instock.I have checked the site and seen they have had a few come in but no one ever contacts me back.They want your business but never work to earn it. More

Would Not Recommend! Purchased a used vehicle, luxury brand only a year old and very low mileage, from them after inquiring online, exchanging a lot pictures of both my t Purchased a used vehicle, luxury brand only a year old and very low mileage, from them after inquiring online, exchanging a lot pictures of both my trade in and their vehicle, as well as a lot of phone calls back and forth etc... I live in NE Oklahoma therefore we met in Thackerville, OK to exchange vehicles and sign paperwork. It was dark when we met so I didn’t notice until later unfortunately the car has several body line issues, panels not lining up correctly, which they did not tell me about. Even worse, the person that drove it to me ran tolls in Texas and did not tell me about that either. I found out by receiving a collection letter saying I owe $38. Contacted dealership but they were no help and have since stopped responding to me. More