Burleson Nissan

Super service as soon as I walked in the door. Had excellent service from an exceptional salesman.....Dario Crispin Told him what I wanted and he delivered. Explained every detail of the contract Had excellent service from an exceptional salesman.....Dario Crispin Told him what I wanted and he delivered. Explained every detail of the contract, especially in the warranty coverage. He pointed out the advantages of one car verses another and I felt good about my selection. In two hours I was out driving my choice home and loved it. Dario made a very distasteful job for me ( of buying a car ) into a very pleasant experience. Beware that when you are turned over to he financial manager that you will be seeing some extra charges that you might not have expected. Buying Certified car will cost you about $ 1200.00 that I assumed was already in the price of the car. Then the added warranty packages will cost you a lot more. Some of these are very worthwhile if you plan of keeping the car for several years. You can plan on at least $ 4000.00 extra than what you planned.. Only thing I was unhappy with was the very minimal trade-in allowance for my higher mileage car. More

good work I had the airbag off indicator light on my dashboard come on. It took them a long time to diagnose but they finally git it fixed, drove me home, and t I had the airbag off indicator light on my dashboard come on. It took them a long time to diagnose but they finally git it fixed, drove me home, and took care of things all under warranty. Good dealership. More

New Car Nissan Sentra It was the most positive auto purchase experience for my wife and I. No pressure, no stress. Excellent experience! In and out the door with the perfe It was the most positive auto purchase experience for my wife and I. No pressure, no stress. Excellent experience! In and out the door with the perfect car and no hassles! Hands down excellent service! Looking for a car, I highly recommend them! (Tommy Shelby and Braden Acosta) More

New Car! Nissan Murato Perfect experience! In and out the door with the perfect car and no hassles! Hands down excellent service! Looking for a car, I highly recommend th Perfect experience! In and out the door with the perfect car and no hassles! Hands down excellent service! Looking for a car, I highly recommend them! More

Purchase It was the most positive auto purchase experience in my lifetime. No pressure, no stress. Drove away with a smile on my face. Smile is still there. It was the most positive auto purchase experience in my lifetime. No pressure, no stress. Drove away with a smile on my face. Smile is still there. More

Good car buying experience Greg Froning - Sales Consultant was very helpful in getting us into the car we wanted. The over all experience was good from the test drive to the cl Greg Froning - Sales Consultant was very helpful in getting us into the car we wanted. The over all experience was good from the test drive to the closing to the time spent instructing us on the cars amenities. More

Be Careful! Be very careful of this dealership. They will list prices low then will work towards getting the price back up by using very sketchy tactics. He Be very careful of this dealership. They will list prices low then will work towards getting the price back up by using very sketchy tactics. Here's how my experience so far went. I see a car listed for a good deal so I call them. A guy named Bryan answers. The first thing they ask me is, "when can you come in to see the car?" Red flag* whoa, slow down buddy? I need to know about the car first too clarify what it actually is. I'm from out of state, mind you, I'd like to know as much as possible before traveling hundreds of miles. I asked simple questions about the car and Bryan keeps telling me, he doesn't know anything and will find out about the car but kept asking me if i can come in. I said not until i find out as much info as i can and get a finalized price. Fast forward 1 well later, Bryan never calls back. Suddenly I get a call from from a guy named Uriel Ramirez. He asks me of I'm still interested in the vehicle. I explained to him yes but Bryan NEVER bothered to call me back to answer all the questions I've asked about. Uriel apologized and proceed to ask me what I needed to know. After 1 question literally he cuts me off and ask me when can i come in? This is history repeating itself again! I tell him ill come in when i get more info and finalize on pricing. He states he has to talk to his manager then quickly asks me of I'm going to buy cash or finance. I asked why and he stated it's need by his manager. I blatantly tell him i don't know but does it really matter? Her then states he needs to talk to his manager and will call me back. Proceeds to ask me when i can come in? I tell him the fame exact thing! He now tells me he'll cal me back and proceeds to never call back. based on this experience, it looks like they're only in it to get the idiotic customer who would go in and get price gouged. The only reason i can think of why they're asking about cash or finance is they will use that as a bargaining tool since they will get a share for selling a loan. This predatory type of practice needs to be exposed. If you can't even answer simple questions such as actual mileage or condition of the car, then that tells you what type of business this is. BE VERY CAREFUL! More

Customer service oriented Great service. Never disappointed. Great customer service. Very nice place compared to other nissans dealerships. Very open sitting and pleanty of sit Great service. Never disappointed. Great customer service. Very nice place compared to other nissans dealerships. Very open sitting and pleanty of sitting and comfortable. They have coupons for oil change More

Wonderful Experience Came to look into purchasing a new vehicle and was met with a friendly sales rep. Did not purchase today but will definitely come back in in the futur Came to look into purchasing a new vehicle and was met with a friendly sales rep. Did not purchase today but will definitely come back in in the future. More

Slip short Sales Team. Yes, yes until you sign on the line. I was recently unfortunate enough to have to purchase 3 vehicles in the last year due to two non fault accidents and another for my spouse. Hands dow I was recently unfortunate enough to have to purchase 3 vehicles in the last year due to two non fault accidents and another for my spouse. Hands down this was the single most disappointing/learning experience in my history of auto purchasing. All Nissan Dealerships are NOT Created Equal. Good people make the difference!!! Not the case here my friends. I speak as a former Nissan Group Member. Mind you I am in my late 40's and this is not my first rodeo. Yes it was a pre-owned less than 2 years with under 20k mileage asking around 19k for it. I will admit to viewing this vehicle online (always view in person during optimal lighting) and the photos appeared as if all was good but, once I arrived in person it was completely covered in bird waste.(Black Vehicle) NO longer Black...Why didn't they wash the car before my almost hour drive to the dealership?This is with a pre scheduled appointment set by the sales office for me to meet the Director and view this particular vehicle. Did not happen. Met with Jerry Peppers who at first was jovial and pleasant. This tone changed as the contingency list grew once the bird stuff was finally washed off and even though it was now evening I was finding more and more to add. I actually left the dealership due to the list beginning to seem unobtainable and it was getting under my skin how the whole thing was materializing before me. I received a call from Jerry frantic asking why I had left, I explained the contingency list was too large and I don't see him honoring everything in a reasonable timeframe. He basically lied and said he give me his word that all item would be honored. Ready to be done with the ordeal and move on after so much frustration I signed after all. The next day I found more damage to the vehicle and guess who did not want to hear about it? Not Jerry, Not the Ron the Manager ,Not the Director who I left several professional voice mails addressing my concerns for the future of his dealership with its current mentality. Never did I hear back from them after trying to schedule in for even One item on the original list. Number 1-"Buffing the Bird waste stains off" Number 2-@ drivers window regulator not working properly Once I finally reached Jerry he basically said to take my vehicle to another dealership to see if I can get the window covered under warranty. Guess what? I did and Now they get all my business because Lupe and Josh @ Jerrys in Weatherford TX Honored everything they left me in the dirt on. I have since purchased another vehicle from Jerrys. Burleson Nissan=Grand Gestures with absolutely No follow through! All of a sudden now only after I take my valuable time to post a constructive review does a concerning response appear after everything I went through...Too little; WAY too late! More