Burleson Nissan

Awesome! Dan Stone met me outside and was truly helpful through the whole experience. I went in for an oil change and forgot about the vehicle recall on the a Dan Stone met me outside and was truly helpful through the whole experience. I went in for an oil change and forgot about the vehicle recall on the a/c unit. Dan spoke to me about it and explained exactly why this was needed. He had it done within 30 minutes along with the oil change. Dan is a keeper!!! More

Maintenance Barry Ewald was awesome! He greeted me outside. I explained that I just drove back from Arizona and all my maintenance lights came on. He checked my t Barry Ewald was awesome! He greeted me outside. I explained that I just drove back from Arizona and all my maintenance lights came on. He checked my tire threads and explained he will have everything else checked. Kept me updated. Advise my brake fluid was dirty he changed everything that needed to be done and put me back on the road. Thank you for taking care of my car and not treating me like I’m an idiot! You are super awesome Barry! More

Upsells galore and they steal your stuff I moved to Burleson and received a flyer for a $10 oil change. It turned into $40’when I got there. I told them I was there only for the oil change an I moved to Burleson and received a flyer for a $10 oil change. It turned into $40’when I got there. I told them I was there only for the oil change and had an appointment. They said they would get to it as soon as possible. After about 45 mins they came in to try and upsell me on my air filters. I told them no and that I needed to get going so hurry up. They finally finished and charged me the $40, not $10. Now a month later I realize I’m missing my manuals, which you have to remove to pull the cabin filter so you can upsell it to the customer. So in short, they owe me a manual book for my 2015 Altima. Also, their phones ring for 5 minutes and automatically hang up on you. Great dealership 👎 After management reached out to me and replaced my owners manual, I have changed my review. Although they do upsell, which is expected - they should take into consideration the needs of their customers. Listen, and do what they want and not more. Thank you Susan for making good on my owners manual. More

Great customer service Service staff is always so very helpful! Waiting room is clean and stocked with drinks available to clients. Barry did a great job explaining what was Service staff is always so very helpful! Waiting room is clean and stocked with drinks available to clients. Barry did a great job explaining what was needed on my vehicle. More

We love Burleson Nissan! We recently had our 5,000 mile service done on our new 2018 Nissan Pathfinder. Burleson Nissan is a top-notch dealership, and I highly recommend them We recently had our 5,000 mile service done on our new 2018 Nissan Pathfinder. Burleson Nissan is a top-notch dealership, and I highly recommend them to all of my friends. Our service was done promptly and efficiently. The employees in the service department are courteous and very knowledgeable, and I am so glad we chose to purchase our vehicle from this dealership. More

oil change It took 2 hours to change oil, My car was not moved into the bay until it has been there for over one hour. Watching the techs thru the window in wat It took 2 hours to change oil, My car was not moved into the bay until it has been there for over one hour. Watching the techs thru the window in wating room the techs stood around more than 1/2 the time. It was like they were stalling More

Unbelievably Professional and Kind !! I am a FWISD teacher who was excited to buy a brand new automobile for the first time in a while. Being a granny who believes in the education o I am a FWISD teacher who was excited to buy a brand new automobile for the first time in a while. Being a granny who believes in the education of my grandsons, I made myself comfortable in some pretty rough cars to ensure my boys get the best. But after finally taking the advice of a co-worker, I called and reached Bill Thompson. This was the luckiest phone call I have made in many years. Mr. Thompson is the kindest salesman and gentleman I have met. He truly deserves the title Sales Consultant, because he assured me that he would do his best to get me a deal. The Finance Manager Mr. Shahi was equally supportive and professional. I would highly recommend Burleson Nissan to anyone who likes awesome treatment. . . More

Not Honorable Lazy Sexist Posted on google review as well. I dealt with David Perrin, to be insulted for being a woman. He made remarks like women can't back up, guess the wo Posted on google review as well. I dealt with David Perrin, to be insulted for being a woman. He made remarks like women can't back up, guess the women's driving, she making the deal?? Okay guess he didn't get note women buy cars.. Kept toying his Chevy ring insulting my choice of Nissan Sentra while asking if I'm making choice since my husband was there. Made consultant Chris "The Italian" aware of what went on, don't believe it went anywhere.. I service three Nissans and 1 Chevy here, I am now looking at new service centers as long as they continue to employee sexist, and share my info in service with sales to get a lead so they text, call, email me every time I change the oil.. I did not buy my frontier from this dealer yet a sales guy called me, texted, and emailed me with all the info days after oil change to see if I'm ready to trade in. Local oil shop "Kwik Lube" does not try to sell me a car every three months... SHAMEFUL PLOYS.. More

Customer Service by Jesse Ortiz First, I have to say Burleson Nissan is very customer service oriented! I was looking for a used vehicle but because of the excellent, low pressure s First, I have to say Burleson Nissan is very customer service oriented! I was looking for a used vehicle but because of the excellent, low pressure service I received by Jesse Ortiz, Sales Professional, I walked out with brand new Nissan Rogue. Jesse took the time to show, demonstrate & help me understand all the features of the vehicle. It was the best car experience I’ve had over the last 20+ cars I’ve purchased in the past. Go visit Burleson Nissan & ask for Jesse Ortiz; no doubt, it’ll be your best experience too!!! Thanks Jesse...love my car. More

2017 Rogue Warranty work Very courteous service rep...identified the problem and car was ready as promised. Previous service work also outstanding and completed when it was ne Very courteous service rep...identified the problem and car was ready as promised. Previous service work also outstanding and completed when it was needed. Have been satisfied with every visit to your dealership. More